to ddp you have chosen to close my posts for what reason,your team were trying to help me you should know yourself that as im just a begginer to the pc world sometimes you got to try & cut some slack,i asked the same question it seemed like to you that it was multiple times but if no one replys you have to re-send the same message but just reword it,
i mean one of your members told me to do two things & now iv'e done it im stuck ,thats why i cried back agaIN FOR MORE HELP,if i got the help just by one member i could then fix it but no one has sent me any links on how to delete & get rid of something you told me to put on,im not complaining you do a great service for us its just that when you are technical with pcs when you get a problem you fix it yourself i cant do that im afraid,
NOW THAT IVE PUT ON ZONE ALARM NO MATTER WHAT I DO I CANT GET IT OFF,IM NO WIZ KID, AS WELL MY DESKTOP HASS GONE INTO RECOVERY MODE,THE ERROR SCRIP ,& THE CSREEN IS ALL IN WHITE,SO WHAT DO I DO,THATS ALL I WAS ASKING TO RE-UNDO WHAT I WAS TOLD TO DO BECAUSE ALL IM SAYING NOW IS THAT SINCE IV'E DONE THIS ITS GOT WORSE,PLEASE SOMEONE RE-OPEN UP THE CASE,
Did you try to go to Start->All Programs->Zone Alarm->uninstall Zone Alarm?
Or go to Start->Control Panel->Add/Remove programs, and from htre select Zone Alarm and uninstall.
Did you implement all the suggestion from Johnl?
Quote:3. remove your antispyware software (probably your problem with why your computer freezes while on the internet) most antivirus does a good job preventing spyware from getting on your computer and not using internet explorer as your browser reduces your chances of getting spyware.
4. Install "returnil" use "engage" this program when you are surfing the internet. Any spyware that gets into your computer while on the internet will disappear as soon as you reboot. This is better than any antispyware software and it has zero slowdown. It's also "free"
If the above doesn't fix your problem, remove kepersky antivirus and replace it with the free "avg" antivirus. Maybe kepersky is what is causing the slowdown.
Also, if no one responds to your thread, you don't have to start another one. Just simply replay to the same message, dont open a new one.