Hi, I've just installed the software and the first thing I'm asked is to choose the DVD drive. When I drop the list down, it's blank !! No sign of my brand new NEC 2500 8x writer. Any ideas please. It works fine under normal circumstances, Nero sees it and writes to it, it plays audio/data cd's with no errors at all. I've uninstalled Xpress and reinstalled but get the same blank drop down each time.
Thanks very much
Dave
When you uninstall Xpress (uninstall from control panel, add & remove programs), reboot your PC. Then reinstall, reboot again, then open Xpress and you should be given a "pull down" to select your burner from :-)
Pete, thanks for this, but I had already done this (more than once). Sorry, I should have said so in my first message. I've removed all entries from within the registry also, but still no joy. What I'm gonna do now is rebuild the system as I haven't done this for all of 4 days !! It needed doing anyway, it's not quite the answer to the original problem but I'll kill two birds with the one stone this way. Thanks for the reply anyway.
Dave
Hi DaveH, Do you only have 1 dvd drive on your system? I remember reading that if only 1 drive is present the drop down will be blank and to click on the blank space. Not sure if this is the case because I have 2 drives.
Jerry
Jerry, Thanks for this. I wish I could say it worked... but unfortunately not. Something has obviously gone astray when loading platinum on top of Xpress and instead of wasting everyones time, I'll stick to the original plan and rebuild. Hell, isn't that what people do on Saturdays !! Thanks for the reply. Dave
