X-Copy Platinum-321 Studios liars.

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Friday 15.8.2025 / 05:32

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X-Copy Platinum-321 Studios liars.

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zut_alors

Newbie

28. January 2004 @ 06:09

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Do Not Buy Warning:
On 9/4/03 I purchased x-copy platinum based upon reviews of prior products and the satisfaction guarantee on their website. The product was just released and I purchased the item for $158.94 including shipping. Upon downloading the product, I discovered that the software would not work. I the place 3 long distance calls to get tech help. These calls involved long wait times. I discovered over the course of the three calls that the release of their product was pre-mature and they did not yet have a fix for the software to recognize my Sony DRU 500ax dvd writer. I therefore requested a refund. I was told that I would have to wait for the hardcopy of the software and then return it. The software arrived via USPS on 9/20/03 with postage in the amount of $1.64. I returned the item immediately. On 9/25/03 I received a refund of $145.34. Incurring a net loss of $13.60. NOTHING ON THE FULL MONEY BACK REFUND SATISFACTION GUARANTEE INDICATED ANYTHING ABOUT MAILING COSTS AND HANDLING FEES NOT BEING RETURNED.

THE COMPANY HAS REFUSED TO HONOR THEIR GUARANTEE.

[ + quote]

RNF1968

Member

31. January 2004 @ 20:26

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Bastards! Thats an absurd amount of money considering you can get the FREEWARE software needed to do the same thing.

[ + quote]

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