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Nero says "please insert blank disk..." but one is inserted
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livegod
Newbie
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9. October 2008 @ 17:47 _ Link to this message    Send private message to this user   
Hello guys,

I have been searching for answers to this all evening. I am using a drive I have been using for a couple of years and want to burn a 4 minute flac file to an audio cd, but nero tells me I must insert a blank disk.

The disks are the same good Q ones I have always used, so its really baffling.

I wonder if the drive is dying or if anyone has had this issue and has had success. I have updated the firmware, made sure ALL users have burn permission, (I am admin anyway) I dont have any InCD or that kind of direct to CD stuff.

Any clues?
Much appreciated,
Mark.
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livegod
Newbie
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9. October 2008 @ 17:50 _ Link to this message    Send private message to this user   
OOPS
I meant to post my burn log... Thanks!

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.8.5.0
Internal Version: 7, 8, 5, 0

Recorder: <_NEC DVD_RW ND-3540A> Version: 1.WB - HA 1 TA 0 - 7.8.5.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <_NEC DVD_RW ND-3540A >Version: 1.WB - HA 1 TA 0 - 7.8.5.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3160023A nvata Port 0 ID 0 DMA: Off
DiskPeripheral : ST3200822A nvata Port 0 ID 1 DMA: Off
DiskPeripheral : ST380021A nvata Port 0 ID 2 DMA: Off
CdRomPeripheral : _NEC DVD_RW ND-3540A nvata Port 0 ID 3 DMA: Off

=== CDRom-Device-Map ===
_NEC DVD_RW ND-3540A E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2096624kB)
Free physical memory: 1443MB (1478584kB)
Memory in use : 29 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

9.10.2008
Audio CD
22:33:56 #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

22:33:57 #2 CDADOC -1 File Cdadoc.cpp, Line 1639
Audio item log info:
Audio document burn settings:
=============================
Burn mode: DAO,
CD Text: Off,
Cache disk or network files: No,
Cache small files: No,
Cache files smaller than 65536 bytes.
Audio Multisession: No
List of audio tracks:
=====================
Track 01: Length: 03:46.68, Pause frames: 150, Filters: 0, Name: 'Arab Strap - The Red Thread - 01 - Amor veneris.flac'.
Total size: 03:48.68

22:33:57 #3 Text 0 File Burncd.cpp, Line 3187
_NEC DVD_RW ND-3540A
Buffer underrun protection activated

22:33:57 #4 Text 0 File AudioCompilationImpl.cpp, Line 838
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

22:33:57 #5 Text 0 File Burncd.cpp, Line 3499
Turn on Disc-At-Once, using CD-R/RW media

22:38:11 #6 Phase 40 File dlgbrnst.cpp, Line 1762
Aborted by user

22:38:11 #7 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

22:38:11 #8 Text 0 File DlgWaitCD.cpp, Line 2949
Recorder: _NEC DVD_RW ND-3540A
Medium not present

22:38:11 #9 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)

22:38:11 #10 Text 0 File AudioCompilationImpl.cpp, Line 863
DRM: DRM burn session terminated.

22:38:11 #11 Text 0 File AudioCompilationImpl.cpp, Line 892
DRM: Closing entire DRM handling. Bye.

22:38:11 #12 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
AfterDawn Addict
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10. October 2008 @ 10:38 _ Link to this message    Send private message to this user   
Quote:
Nero Version: 7.8.5.0
Internal Version: 7, 8, 5, 0

there is a better version of Nero 7, yours might be buggy.... 7.10.1.0........

Save your serial # then uninstall Nero!
Use the cleaning tool: Nero7 Clean tool http://www.nero.com/enu/support-nero7-tools-utilities.html
do a registry clean up using this free cleaner: CCleaner:
http://www.ccleaner.com/download
then do a defrag and reboot!

now reinstall Nero 7.10.1.0: http://www.filehippo.com/download_nero_7_premium/?2893

Quote:
WinAspi: -

ASPI layer is corrupted, try this, version 4.71 from here - http://www.afterdawn.com/software/cdr_software/cdr_tools/aspi.cfm

Quote:
DiskPeripheral : ST3160023A nvata Port 0 ID 0 DMA: Off
DiskPeripheral : ST3200822A nvata Port 0 ID 1 DMA: Off
DiskPeripheral : ST380021A nvata Port 0 ID 2 DMA: Off
CdRomPeripheral : _NEC DVD_RW ND-3540A nvata Port 0 ID 3 DMA: Off

http://my.afterdawn.com/alkohol/blog_entry.cfm/231/dmaissues

aslo.... do you have any virtual drives? if so shut them down. Nero doesn't like it and they cause errors while burning!

Quote:
I have updated the firmware,

Recorder: <_NEC DVD_RW ND-3540A> Version: 1.WB
this firmware is found here:
Liggy's and Dee's modified NEC and Optiarc firmwares
this is modified firmware and might not work for your drive in your computer and should be used at owners risk. I don't know whether your firmware update ruined your drive or not, but now you are having trouble with disks that you used to use flawlessly! the newest firmware from NEC is:
1.04
this firmware is the known firmware from NEC and can also be found here: http://support.necam.com/Optical/downloads/FlashFirmware/
Understand that firmware updates are used to make your old drive compatible with newer media and also to correct errors and improve performance of the drive. Now after you did a firmware update to a MODIFIED firmware your drive does not recognize a disk that you usually burn to! Try updating your firmware to version 1.04 found above and see if that helps..... if not your burner might be toast! But do all the changes stated above because you are:

1. using a version of Nero that may be buggy.
2. your ASPI layer maybe corrupt and that will inhibit any burning!
3. check that you don't have any virtual drives on and turn on your DMA!
4. update your firmware to THE KNOWN FIRMWARE FROM NEC: 1.04!

good luck. let me know how everything works out. Welcome to Afterdawn.

This message has been edited since posting. Last time this message was edited on 10. October 2008 @ 10:41

livegod
Newbie
_
10. October 2008 @ 12:27 _ Link to this message    Send private message to this user   
Hi IHoe,
Wow, what an amazing response, that must have taken you ages. I will spend some time this weekend going through your suggestions and weeding the problem out. I will report back. Thanks again!
Mark.
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AfterDawn Addict
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10. October 2008 @ 13:24 _ Link to this message    Send private message to this user   
@livegod....... I am just giving back what I got out of AfterDawn. You are not the only one that asks these SAME questions, over and over again. I have bookmarks and sticky pastes responses, so what you think took a long time to do only took a few mins.! It's all good. Pay it foward..... and welcome to Afterdawn.
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