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Strange- half channels lost
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Member
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29. January 2009 @ 14:13 _ Link to this message    Send private message to this user   
I'm on Telewest and have a Digivox XL and found that I have lost approx half of my channels. Done a reflash , factory reset, manual scan etc but no joy.

I know the codes have rolled and mine has auto updated and have quite a few premium channels so am a bit confused.

Has anyone else got this problem and any ideas how to fix please.

I hope the CC have not got a new weapon!
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scandalou
Suspended due to non-functional email address
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29. January 2009 @ 14:34 _ Link to this message    Send private message to this user   
if you have the latest firware(fix) then you shouldnt have a problem...should autoroll....press sys info to see if you have the latest fix dated dec or jan 2008/09
Member
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29. January 2009 @ 15:24 _ Link to this message    Send private message to this user   
My firmware is dated Nov 30 2008.
Is there a later version available now?
mackboy1
Newbie
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29. January 2009 @ 15:27 _ Link to this message    Send private message to this user   
Having same problem looks like box not autorolling
been on ssp1 for last 10 mins and no picture on screen
mby70
Junior Member
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29. January 2009 @ 15:32 _ Link to this message    Send private message to this user   
Originally posted by bahco:
I'm on Telewest and have a Digivox XL and found that I have lost approx half of my channels. Done a reflash , factory reset, manual scan etc but no joy.

I know the codes have rolled and mine has auto updated and have quite a few premium channels so am a bit confused.

Has anyone else got this problem and any ideas how to fix please.

I hope the CC have not got a new weapon!
I'm running that Firmware on Telewest, pretty sure it's the latest version. Have you double checked the keys as far as I'm aware these haven't rolled lately.
utd01
Newbie
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29. January 2009 @ 15:38 _ Link to this message    Send private message to this user   
mine as dun the same!only lost half of the chs!still waiting to get new codes for my area,all other areas codes updated apart from mine! got no channels at the mo!
Member
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29. January 2009 @ 16:06 _ Link to this message    Send private message to this user   
Mine has auto rolled but only got 157 channels.

There must be a new weapon available that Virgin are using.
scandalou
Suspended due to non-functional email address
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29. January 2009 @ 16:10 _ Link to this message    Send private message to this user   
new weapon! this could be a temporary glitch,which should sort itself out by 2mrw latest..it happens every now and then...what area you in?
Member
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29. January 2009 @ 16:14 _ Link to this message    Send private message to this user   
I'm in Wolverhampton and not had this before in the last 2 yrs
utd01
Newbie
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29. January 2009 @ 16:14 _ Link to this message    Send private message to this user   
i am in twest.need new key codes,but not updated yet on keymaster.. taking 4 ever!
Member
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29. January 2009 @ 16:18 _ Link to this message    Send private message to this user   
Pm me if you need anything as I am auto rolling.
mby70
Junior Member
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29. January 2009 @ 16:30 _ Link to this message    Send private message to this user   
Just checked, and I have autorolled.

Daft suggestion... Have you tried powering off with switch at the back, leaving off for a minute or so and powering up, and then doing new autoscan. This has worked for me boefore when I've had missing channels.
utd01
Newbie
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29. January 2009 @ 16:45 _ Link to this message    Send private message to this user   
mine dont autoroll,i input new keys with handset,when i get new codes.
Member
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29. January 2009 @ 16:45 _ Link to this message    Send private message to this user   
Big hug for mby 70 as it has worked and I have 309 channels now.

Thank you
mby70
Junior Member
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29. January 2009 @ 17:17 _ Link to this message    Send private message to this user   
Glad to be of some help.
utd01
Newbie
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29. January 2009 @ 17:27 _ Link to this message    Send private message to this user   
thanks 4 ur help..chatterbox & keymaster just updated keys!.only took them 8hrs to update!!!
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Member
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29. January 2009 @ 17:34 _ Link to this message    Send private message to this user   
SACK THEM!!!!!!!!!!!!!!!!!! LOL
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