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HP introduces LightScribe disc label burning
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The following comments relate to this news article:

HP introduces LightScribe disc label burning

article published on 11 March, 2004

Hewlett-Packard is about to introduce a convenient way to label your recordable discs. Their new LightScribe technology uses the laser of a recordable drive to burn an image to the label side of the disc. All the user needs to do is flip the disc, but the technology also requires a special coating on the label side of the media. "There are no consumables like ink or ink jet cartridges; ... [ read the full article ]

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Stanely1h
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14. October 2005 @ 11:09 _ Link to this message    Send private message to this user   
After about a month of burning labels, I stopped then tried again. Got the communication error again and have not upgraded my firmware. As for the lawsuit, Benq, HP and others should provide some type of refund for the destroyed disc's their drives created.
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tkman
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17. December 2005 @ 17:33 _ Link to this message    Send private message to this user   
Same problem.
Burned about 27 disks with HP DVD Write 740b. Driver 5.0.2183.1 running on windows 2000 latest patches,
and SureThing version 4.3.0197. Ran well until just recently. I'm not sure if it is related to allowing internet access and I believe some kind of update happened.

I think the technology is cool but this kind of crap is not.

Out of about 27 Cd's burned 2 had smeared images.
Add my name to the complaints.
Stewey
Newbie
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20. December 2005 @ 21:29 _ Link to this message    Send private message to this user   
I have installed a HP DVD640i with Surething labeller 4 SE.
When I tried to burn a label (with Verbatim DVD+R media), it told me that I needed an update. I followed the HP links and d/l the SP26468 update, then ran it. I was confronted with the following msg: "Update did not complete successfully - Error number 1605".
I have tried uninstalling the hardware and the software, but with little success.
Current Drive prod: JS04
Driver ver: 1.0.13.1
PC is Pentium D w/ 2GB DDR2, running XP Pro w/ SP2.
Anyone got a clue what 'error 1605' is??

To date HP support has not been of much assistance.

It's impossible to make something foolproof, because fools are so ingenious.
photoj
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23. December 2005 @ 03:48 _ Link to this message    Send private message to this user   
Purchased the HP DVD640e in August. Burned about 15-20 DVDs and one or two LightScribe images. Recently tried to burn a LightScribe image onto a DVD and it just smeared it. Updated the firmware and now it won't even burn any more. Tried all the things that people have mentioned above (I'm not going to bore you by repeating).

I contacted tech support last week. Their only suggestion was that they could send me a copy of the previous firmware. No thanks. That might fix the burn issue, but LightScribe is still toast.

We're now stuck between a rock and a hard place. Don't have the retail box any more to return (too late any way), and HP won't acknowledge problem. We will continue to work HP for a refund or a new 670e that they have out now.

This is definitely a warning to anyone purchasing any HP product, whether it's a DVD640 or anything else. If an HP product turns out to be a lemon, you're stuck with it. I certainly will never buy HP again.
photoj
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23. December 2005 @ 04:12 _ Link to this message    Send private message to this user   
Sorry, meant 740e in the above post, not 670e.

I have contacted HP and requested a full refund under the stated product warranty. If they do not respond, I will be consulting an attorney.
mkc73
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29. December 2005 @ 07:11 _ Link to this message    Send private message to this user   
One more for the record. Glad to hear I am not the only one experiencing this problem. Just finished reinstalling everything in sight but no joy - communication error+smeared ink effect+generic printout only.
dallvr
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29. December 2005 @ 08:33 _ Link to this message    Send private message to this user   
I am on my THIRD LaCie Lightscribe drive. I am hoping that this one is a keeper, but haven't used it extensively yet.

I wonder if anyone is working on fixing this very common problem. For anyone just experiencing this problem for the first time, don't bother with much troubleshooting. It isn't a software problem, or one that can be solved by updating firmware etc. None of that worked for me. I think it is a hardware problem. Some component in the drive is failing at significant frequency.
acunrs
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30. December 2005 @ 00:40 _ Link to this message    Send private message to this user   
I recently bought an HP 740i, and have had nothing but problems with the lightscribe. It will burn labels on DVDs, but won't even recognized CDs. I emailed the CEO of the company and got a response by phone the next day. The tech person was great. We ended up uninstalling only the driver, and reinstalling it, and it worked great...1 time. Since then it is back to the same...no matter how many times I uninstall, reconfigure, update, etc. It appears that I will be returning the product. I was hoping there would be better news about some of the other brands, but looks like they all have some major issues.
lovelee
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3. January 2006 @ 06:04 _ Link to this message    Send private message to this user   
I just boutht hp640i and was able to lightscribe a lable with no problem. The DVD's that I have tired to burn can not be reconized on any of my players nor my playstation, which usually plays any burned DVD. Anyone else had this problem?
AfterDawn Addict
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3. January 2006 @ 06:14 _ Link to this message    Send private message to this user   
just info

look into this LightScribe burner if hp is causing ye problems


Lite-On SHW-16H5S DVD Burner with LightScribe label writing technology

this burner features 16x DVD±R, 8x DVD+RW, 6x DVD-RW, 8x DVD+R DL and 4x DVD-R DL maximum burning performance. It also supports the burning of CD-R's at up to 48x and CD-RW's at up to 24x.

To find out how this drive performs, including further specifications and details and its LightScribe capabilities, please check out the in-depth review here.
http://www.cdfreaks.com/article/245
HowardG
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10. January 2006 @ 10:09 _ Link to this message    Send private message to this user   
Include me on the list of everything written about HP. Mine did about 8 discs, then the scramble in the centre.
HP can't deal with this, because there isn't a problem!!!!!! Every issue raised is the 1st time they've heard about this.

Changed HP drive for the recommended LitOn SHW-16H5S drive. Brilliant! This one lasted 3 weeks! Still a terrific DVD writer, but..... No Lightscribe device found on this system.??? Really???

So, I'll be moving onto drive 3 real soon. I was wondering if Plextor are going to make Lightscribe drives. I'd willingly pay their premium, for their build quality. But All the other brands seem to be crap. I'll probably be trying a LG next though.

Still love the idea (and I've bought a lot of discs to use up), but a shame its so unreliable
HowardG
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12. January 2006 @ 12:43 _ Link to this message    Send private message to this user   
Further to my previous message on Lite-On SHW-16H5S regarding dissapearing Lightscribe. I e-mailed Lite-On regarding the problem, and received no reply. So removed it from my machine intending to take it back & get another.Then check my e-mails again. A reply from Lite-On!

It seems that the missing Lightscribe engine is down to a registry failure. (Don't ask me how it got changed, probably during a crash, then reboot to a previously known good configuration....)

If anyone else has this problem, this was what Lite-On suggested:
Check the registry setting for HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon. allocateccdroms MUST BE SET TO 0 (Zero)

I changed this, re-installed the drive, and BINGO, its working again.

So thanks to Lite-On for excellent understanding and response.
And HP still suck.....
oaomrdick
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13. January 2006 @ 16:25 _ Link to this message    Send private message to this user   
It would seem that the true definition of insanity is "doing the same thing over and over and expecting to get different results."
I just bought a HP 740e. Thank goodness it was walmart. Already returned it for another one. Still no luck. Getting the same error messages as the rest of you.
If I don't find an answer in the couple of weeks, this one goes back too, and I will wait till all the manufacturers get the right engines, firmware, software, etc.
AfterDawn Addict
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13. January 2006 @ 17:21 _ Link to this message    Send private message to this user   
JUST INFO,
This is what i use to print on dvd's..i will not buy a lightscribe..
there not worth a dam


this is a pix of the Epson Stylus Photo R320 printer,they look the same


http://www.newegg.com/app/ViewProductDesc.asp?description=28-103-...

Epson Stylus Photo R800 Color Inkjet Printer, 17 PPM, 5760 x 1440 DPI, Color/B&W
**This item may only be returned for a replacement of the same make/model. what's this?


- Specifications -

Printing Technology: Advanced Micro Piezo® pigment ink jet, optimized for photo printing
Print Speed: 17 ppm black
Print Resolution: 5760 x 1440 dpi
Number of Nozzles: 180 nozzles (per cartridge)
Ink Palette: 6 Color
Frameless Printing: Yes
Cartridges: T054020/ T054120/ T054220/ T054320/ T054420/ T054720/ T054820/ T054920
Connectivity: 1 USB, 1 IEEE1394
OS Support: Windows 98SE/2000/Me/XP, Mac 8.6-9.2, OSX 10.1.3 or later
Dimensions(WxDxH): 25 x 19.5 x 12.8 in
Manufacturer Warranty: 1 Year



Epson Stylus Photo R320 printer
By Pocket Lint
Published Thursday 28th July 2005 14:34 GMT

http://www.theregister.co.uk/2005/07/28/review_epson_r320/

Review Epson's latest entry into the photo printer market helps fill the gap between its R800 and R200 models with an update of the R300. The Epson Stylus Photo R320 comes complete with a new, colour screen and memory card slots for 13 of the most popular card formats, including xD, SmartMedia, Memory Stick - Pro, Duo, Pro Duo and MagicGate - SD and miniSD cards, writes Doug Harman.

The R320's blend of features includes direct-print capability using its memory card slots; USB Direct Print and PictBridge compatibility; CD and DVD printing; and, to cap it all, stunning photo output that's well able to rival that of the R320's bigger sibling, the R800.

r320 here
http://www.theregister.co.uk/2005/07/28/review_epson_r320/
acunrs
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13. January 2006 @ 18:08 _ Link to this message    Send private message to this user   
Last week, in finally found an HP tech that seemed to know what he was doing. He had me download a "soft pac" patch from the HP site. It actually worked, and I was able to lightscribe 2 labels. Today I sat down to do another label, and got the same old error message again. I HATE to give up on anything, but today, I took the HP lightscribe back and bought a Plextor DVD writer...no lightscribe. However, when I burned a music CD it only took 3 minutes total, instead of the 15-20 minutes the HP took. I'll wait until lightscribe is perfected.
AfterDawn Addict
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13. January 2006 @ 18:34 _ Link to this message    Send private message to this user   
Well now I'm concerned. I just got an LG GSA 2166D with lightscribe. I have yet to try this feature. It seems a lot of you are not happy so far especially with HP. My LG has been great. Performance has been excellent. It will even do DVD-RAM. The only lightscribe discs I have are CD-Rs. I'll play this weekend.
acunrs
Newbie
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14. January 2006 @ 10:03 _ Link to this message    Send private message to this user   
Just saw a pic of the Epson printer. Looks great. I love the way the laser printed lightscribe labels looked, and think when they have color capability, they might be the way to go, however...this looks very interesting. Is is difficult to find the printable discs and are they expensive?
noblemat
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1. March 2006 @ 09:36 _ Link to this message    Send private message to this user   
tum,tum,tum, Another one bites the dust. bought the HP
740i last week, burned 1 maxell 4.7gb disc and that's all she wrote. The lightscribe doesn't even work, thought it was the Nero,but now am thinking it's a bug in the drive. Glad i didn't throw the receipt out, and I hope a refund or exchange is permissable. My brother in law bought the Lite-On DVDR for half the price of what I paid and still working without problems.
larmes
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6. March 2006 @ 11:44 _ Link to this message    Send private message to this user   
I bought an LG GSA-2166D last week - and it worked fine for burning CD/s DVDs and lightscribing the labels - but only for a while. Then it began telling me I wasn't using a correct lightscribe disc (of course, I was).

I've spent the past few days searching the Net for solutions. What I've found is a lot of people are having the same - or similar - problems with their lightscribe enabled drives... but no-one has a solution that works.

I've tried installing updated firmware, uninstalling and reinstalling Nero, and trying other lightscribe labelling software and checking the registry's allocatecdroms key (it was 0) - but nothing's helped.

I did a search through the Registry and there are dozens of "lightscribe" entries as well as god knows how many "nero" entries.

When I pluck up the courage, I'll uninstall Nero (again), delete all the registry entries, remove the drive and try reinstalling it. But before I do, I'm wondering has anyone tried this yet? Did it work?
dallvr
Newbie
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6. March 2006 @ 12:47 _ Link to this message    Send private message to this user   
I think it is a hardware issue, not software.
larmes
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6. March 2006 @ 12:55 _ Link to this message    Send private message to this user   
If it's a hardware error - is there any way to test that?
ZaNNa
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6. March 2006 @ 22:08 _ Link to this message    Send private message to this user   
Argggg I'm getting sooo agrivated with this drive it's an HP 640i I've used these Veratim DVD+R disks i've burned 7 labels now woot!!! but not in a row. it keeps spitting them out doesn't say I need an update or any software, Guess that's because i've already gone through all that twice before. When I first started burning the labels and a week after it asked me to update and all. Now a month and a half later all I get is the spitting out and "please incert in lightscribe media". It's the same darn 10 pack of media i'd used before and worked!!! You would think after all this time they would have a fix for this crap!!! I can't return this peice now since it's been too long. So i'm stuck with it and waiting for someone to accually be a tech and do their jobs and fix the buggggzzzz!!!
I use my other dvd writer for my tasks now. The HP is just a hole plug... grrrrr
AfterDawn Addict
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7. March 2006 @ 01:11 _ Link to this message    Send private message to this user   
there is a ton of stuff on LightScribe in this thread.
http://forums.afterdawn.com/thread_view.cfm/241802
rocky999
Junior Member
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7. March 2006 @ 01:50 _ Link to this message    Send private message to this user   
My 2 cents on light scribe - I have the HP 740. Have only used HP dvds and HP cds and Memorex Cds. So far I have burned around 20 labels. Some with graphics and some with text only. I have only had 1 problem. Once a disk ejected as if it was finished but there was no printing on it. Re did it and everything came out fine and has worked since then. I have to say that I am very happy with the lightscribe. Maybe I got lucky or got a good unit, either way, so far (knock on wood)its great. (but i am still holding on to my receipt and box from walmart)!

This message has been edited since posting. Last time this message was edited on 7. March 2006 @ 01:51

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tkman
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7. March 2006 @ 04:12 _ Link to this message    Send private message to this user   
I bought one HP drive Nov 2005 and burned 27 labels before it stopped working. It was only one month so I exchanged it for another. This burned 4 labels and stopped.
After two weeks of irritation I returned that one and am now waiting for the technology to be stable.

I am surprised there hasn't been a class action law suit against lightscribe manufacturers for false claims.

It would be nice to hear from people who have burned thousands and have no problems. Perhaps we could understand their configuration and learn from this. The qustion is, has anyone managed to get this to work for 100's or 1000's of disks? Do they exist?
Is this a great conspiracy by HP and the like?
Do do do do do do do do ;)
 
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