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HP introduces LightScribe disc label burning
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The following comments relate to this news article:
article published on 11 March, 2004
Hewlett-Packard is about to introduce a convenient way to label your recordable discs. Their new LightScribe technology uses the laser of a recordable drive to burn an image to the label side of the disc. All the user needs to do is flip the disc, but the technology also requires a special coating on the label side of the media.
"There are no consumables like ink or ink jet cartridges; ... [ read the full article ]
Please read the original article before posting your comments.
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HP640iSUX
Newbie
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17. June 2006 @ 11:26 |
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Please feel free to include me in to any class action suites against HP DVD640's... email: TuffGI@msn.com
HP support on DVD640i lightscribe is joke.
Call 866.694.7633 for a good laugh
Alos, if a guy named Livingston answers just hang up, he is the master of the "Hold from hell" in his defence it beats not having to answer a question you don't know the answer to. Just leave the customer on hold till they hang up...problem solved...hehe
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HVYSTEEL
Newbie
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19. June 2006 @ 03:16 |
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I have a possible fix for some Lightscribe users, (Media Not Recognized). I shipped my supposed defective 740i Lightscribe Drive (Under warranty) to Hewlett Packard and after receiving it back I still had the exact same problem when receiving it from the repair center. I was truly disappointed, but did not give up hope. I again turned to the internet to find that there were many people still having the same problem as I. Their Lightscribe drives would not recognize the media of any brand or some brands. I decided to try some things on my own again due to the fact that none of the suggestions that I have read in the forums or at any of the manufacturer support sites online were working for me.
Here is what I have found to be the cure to my problem. The software that came with my 740i was the OEM version of Nero Suite, which installed Nero Express 6.6 and it was apparently conflicting with Roxio, which I had already installed on my system. I uninstalled Nero and then I tried Roxio Label Creator and finally after several months of attempting to get my 740i to print any kind of Label......((((IT WORKS for the 1st time)))) !!!! Before uninstalling Nero....I had tried to use Roxio, Nero and Sure Thing, but nothing worked. I would get the same error every time. Cannot not recognize the media in the center of the disk. Now my Lightscribe is working perfectly. I hope this helps some one with the same problems that I have had since I first installed HP 740i back in March of 2006.
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spearsd
Newbie
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19. June 2006 @ 10:18 |
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I've been through two of them and finally threw that POS writer in the trash where it belongs! :-) I'm sooo happy now!
This message has been edited since posting. Last time this message was edited on 19. June 2006 @ 10:20
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HP640iSUX
Newbie
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20. June 2006 @ 15:54 |
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The problem with my lightscribe is, I don't even get the option to print to the burner. It always wants to print the label to the printer. HP support was unable to support me on this problem. I sure everyone is suprised about that. If anyone has a possble answer to this problem, I'm all ears. Thanks in advance.
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Author
Newbie
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15. July 2006 @ 17:51 |
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After reading everyhing you all have posted I'm at aloss of what to do. I have the HP LightScribe640i and have had no probelms whatsoever. I've made over 100 CD's with no problem other than the wait and it's black on gold which really doesn't bother me as long as I get a good product.
My delima now is I need to put out a quality CD color product that can be marketed to stores and need a product that can do exceptional color. Thsoe stick on labels won't do. I thought there might be an upgrade for my LightScribe, but I can't find a thing.
I really like the look and sound of the Epson Stylus Photo R320 Printer, but don't have the money to buy one. Surely there is an attachment that will hook up to any printer to us. Anyone know of anything? I have to come up with something fast and affordable.
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gr8jeep
Newbie
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13. August 2006 @ 08:21 |
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I have to agree here with HVYSTEEL , i had no issues with my HP 740 light scribe burner until i moved it to my second computer which contained the latest versions of Roxio and Nero , i unistalled both Roxio and Nero and reinstalled the Surething software to the latest version and the drive works now , gotta be a conflict between these programs , i was getting an engine error and sometimes the cannot find the disk in the drive error , i hope this helps some others with similar issues , nice catch there HVYSTEEL , solved my problems for now ....goodluck all
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johndave
Newbie
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26. August 2006 @ 19:50 |
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I have the HP dvd740 LightScribe drive. The technology is cool, if it actually worked. The performance is rather strange. Totally unreliable. One moment, I'm burning CD labels...the next I'm hit with internal processing errors or messages indicating that I need to "clean the disc".
I printed about 5 LightScribe's CD...then it just stopped working. I updated the drivers and I was able to print 2 more labels. Then it stopped working again.
50% of all the lightScribe CD's are not recognized by the HP dvd740 as being LightScribe compatible. Overall, it?s a real disappointment. Although, I may be willing to try a lightscribe drive from another vendor. The HP sucks?
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Go2God
Newbie
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8. November 2006 @ 19:25 |
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I'm having the same problems as the rest.....I bought my Lightscribe burner and it didn't work. I called HP and after several hours on the phone, the first guy told me he thought it was a problem with my computer......the next call got me a tech who told me they were transferring my call to High-Level support. (They advised that I needed to call between 9:00-5:00 M-F to speak with the High-Level adviser...)When I told him I couldn't call between those hours because I worked, he suggested I take a day off to handle it. In frustration, I finally did call in late to work one day and called. I got a woman in low-level support and when I told her my issue, she had me run a patch and also advised that HP media DOES NOT WORK. I bought Memorex and the Lightscribe worked GREAT. Now the bad part.....I reinstalled Windows and guess what's gone again.....I just can't bring myself to call HP. Any ideas....I tried reloading the patch but my system says it's already on there. I'm downloading Roxio now. SureThing didn't work. Nero never worked and LightScribe Simple Labeler didn't work.....aaarrrggghhh. I agree with whoever suggested the class action suit. This is ridiculous!
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gr8jeep
Newbie
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9. November 2006 @ 14:22 |
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I posted above awhile back , my lightscribe worked for awhile after i thought i had it licked then failed again , i contacted HP support went thru all the steps , got an email from some dummy at HP telling me it sounded like the product was defective and suggested i return it to where i purchased it , so now i contact NewEgg via the phone, the girl i spoke with says no problem all we need is a case # from HP and we will gladly exchange it or refund, what ever i preferred (i have nothing against NewEgg they are awsome) anyway so now i contact Dummy via email requesting the case # so i can return the defecto burner and i am told i don't need it that its just something NewEgg requests and i am told to have a nice day , i'm sitting here reading the email wishing it was legal to beat Dummy to a pulp , thats the name i gave him i prefer Moron but Dummy suited this guy , so now i get on the phone with HP they hook me up with a guy who has me try a bunch of different things and it does not resolve the issue , i told the guy i would again try the burner on my other computer which had a fresh install of everything and thats when i ran into some personal health issues and was unable to continue resolving the issue i had , but anyway here is the phone number they had me call 1 866 694 7633 , the guy was super nice and i believe they were set to give me what ever i needed to return the burner , by the way the guy i was dealing with was George, hope this helps and hopefully i can get back on track and maybe get my refund as well , later!
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AfterDawn Addict
4 product reviews
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10. November 2006 @ 06:16 |
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LightScribe is pointless ,untill they can get a clearer image on it and no space loss its not worth it,I would rather have a INK system in a double drive config ,something like that shouldn't be to hard for them to make and make for under around 400 and print in full color up to 20-50 discs nice small maybe 30ish for cartridge set.
Once the tech stabilizes in the market it would become cheaper and smaller *L*
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AfterDawn Addict
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10. November 2006 @ 08:05 |
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Yeah lightscribe sucks. My LG does them. But I've done a couple and totally unacceptable. Takes 30 min too.
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AfterDawn Addict
4 product reviews
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10. November 2006 @ 08:08 |
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n order for light scribe to be worth while ,full coverage,no data loss,takes no more than 10 min to burn a non pic label and priced no more than 30% above normal DVD/CDs....
Sure my double stacks printer thing idea is over the top but in all better than this half arsed solution ...
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spearsd
Newbie
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10. November 2006 @ 13:50 |
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The writer met its fate at the heavy end of a hammer :-) I have since bought a different (non-lightscribe) writer and I'm very happy. This is all a distant memory, except for the constant complaints piling up in this thread for the past year. Get rid of them, people!!!
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AfterDawn Addict
4 product reviews
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10. November 2006 @ 13:52 |
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The idea is not bad but lacks forethought,I have not been hearing aobut it lately they must have gaven up on it *L*
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OK2Scribe
Newbie
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27. December 2006 @ 10:33 |
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Several comments in this thread and elsewhere concern problems getting a HP dvd740 burner to recognize or to burn labels. I was having problems similar to some of these posts (i.e. even though it was a HP Lightscribe dvd in the oven, the Nero labelmaker software -- which came with the HP as installation software -- did not see the burner at all.
Long answer: download the software mentioned below.
Short answer: describe the software mentioned below.
Found a tip somewhere in my travels to download the Lightscribe updater software from the SureThing web site. Downloaded, installed, ran and got a new message after trying to print to a DVD in the burner. It said to download the updater (huh, thought I just did that !?). Never argue with a software message, it sticks to its guns! Anyway a click takes you to the SureThing web site, same download file. Did this again, but did not bother rerunning (figured the SureThing download earlier must have done something to jump-start the burner.) I closed the instance of SureThing application, re-opened, selected print and -- VOILA as the French say -- it recognized the burner, the DVD in it and asked if I was ready to cook a label. As I write, it is burning my label some 10-15 minutes already and no error messages or anything else.
Good luck.
Oh, BTW, the HP dvd740 just ejected out my Lightscribe DVD -- drumroll .... with -- I am happy to say -- a nicely burned-in label.
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AfterDawn Addict
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27. December 2006 @ 11:42 |
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But disappointing! Be Honest!
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dmckie
Suspended due to non-functional email address
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24. February 2007 @ 10:35 |
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For those who are still interested...
I bought a new LG drive yesterday with all new firmware, Nero updated, LSS updated...and it has failed on 3 different PC machines...in varying degrees...3-4 minutes is the max usually. It was connected on a USB2 external port.
BUT I have a Mac Laptop G4...and guess what...has worked every time up to 20 minutes with no failures...
What does that tell you?
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AfterDawn Addict
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24. February 2007 @ 19:41 |
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I've got an LG 2166D external (usb) and it has worked fine for over a year. These LGs are great rippers. Ok burners, poor lightscribers. The technology is poor I guess. Mine will rip discs that 2 benq1650s won't read.
Edit: you might try unpluging the power while it's still onnected to pc and then disconnect it from pc and then reconnect anmd power it up, but since you tried on three different pcs probably won't help.
This message has been edited since posting. Last time this message was edited on 24. February 2007 @ 19:42
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dmckie
Suspended due to non-functional email address
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25. February 2007 @ 03:04 |
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correct, it burns discs fine on a PC, but it won't lightscribe..that's what I was referring to.
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AfterDawn Addict
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25. February 2007 @ 04:45 |
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I took your post as the burner would not burn a DVD on a pc but would on a Mac. So it works fine but just won't lightscribe? Can't help you there I don't do anymore of those. The software installs in Nero, at least my version did, and you can get a package that aids the software but I don't know where; it may be at the HP site.
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dmckie
Suspended due to non-functional email address
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25. February 2007 @ 05:16 |
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Correct. It will Lightscribe perfectly on the MAC...but not on a PC. The error messages show a device timeout in Windows. My guess is that the Mac simply controls the timing better and therefore never loses the connection.
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prydonian
Newbie
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25. March 2007 @ 12:46 |
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Hello... I have the Lite-On SHM-165H6S, and have been attempting to burn labels for the last several hours. I get the communication error message before the process even starts. I've tried every fix I've seen online, I've tried it with Nero 6, Nero 7, and SureThing Labeler 4, and I am officially about to scream. I've downloaded new drivers, the latest lightscribe engine... Nothing. I have no idea what to do about this! Can anyone help me? Thanks...
Andy
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HVYSTEEL
Newbie
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25. March 2007 @ 13:40 |
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Prydonian
Have you uninstalled all burning programs and then reinstall just one program? When you have more than one installed on the same computer there is a conflict and the writer is not recognized as a printer for creating labels. It may burn CDs & DVDs fine, but when you try to burn a label there will be a communication errors. When it comes to the software makers...they are not going to inform you of this. They all want you to run their software. It is up to you to choose one. If you have more than one installed you will most likely experience errors.
(The only unsolved problem is the one that you gave up on)!
Heavysteel
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prydonian
Newbie
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25. March 2007 @ 15:09 |
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Well, the problem started when I had only Nero 6 installed. When I upgraded to 7, it persisted, and the same when I added SureThing.
I haven't tried having just SureThing alone or uninstalling SureThing to try just Nero 7, but as it did this when it was just Nero 6, I don't think that's the problem I'm experiencing. I'll try it though!
Thanks for the suggestion! Any more ideas in the meantime? I'm desperate!
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HVYSTEEL
Newbie
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25. March 2007 @ 18:16 |
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Nero never would work for me either.
(The only unsolved problem is the one that you gave up on)!
Heavysteel
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