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Kryptview dead problem
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gunnerpa
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26. May 2009 @ 09:23 |
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bought Kryptview from uk, gone completely dead, emailed them, not sure if there connected to any providers, can pm address of box provider, checked all leads under bonnet, all tight, no power goin in at all, would prefer to send back if possible, any ideas as not sure what to do ,
This message has been edited since posting. Last time this message was edited on 27. May 2009 @ 13:04
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AfterDawn Addict
3 product reviews
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26. May 2009 @ 09:40 |
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cant see a seller being connected to any provider, did ya check the fuse in the plug? if its dead and its new, ask for a replacement, but as they are like hens teeth at the min, they may not have one to give you, just a theory, if they are willing to send some one to you find out who and when etc
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gunnerpa
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26. May 2009 @ 09:46 |
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checked fuse, tried different one, no luck, just wondering if connected to nthell or whatever,mailed them back to ring me
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AfterDawn Addict
3 product reviews
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26. May 2009 @ 10:31 |
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who ya buy it from?
No seller of these aint gonna be connected to a provider from a legal standpoint, think thats called entrapment,
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gunnerpa
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26. May 2009 @ 11:09 |
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sorry can only pm ,dead as a dodo at the moment,waitin for reply from them,tried everything, cant remember if on button is up or down, analogue fuzzy when button down,perfect when up, any ideas thanks again
This message has been edited since posting. Last time this message was edited on 27. May 2009 @ 13:00
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gunnerpa
Member
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26. May 2009 @ 11:28 |
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last reply should have been pmd, moderator can you please remove thanks
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celtic68
Newbie
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26. May 2009 @ 14:52 |
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Originally posted by gunnerpa:
last reply should have been pmd, moderator can you please remove thanks
I had a similar prob with this provider(different box though) and they got it sorted for me.They have a tech guy based in the liilywhite county.
Took several emails but all was good in the end.
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gunnerpa
Member
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26. May 2009 @ 16:33 |
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thanks for the reassuranse celtic68, i will get in touch with him, i have mailed them so i hope it will be sorted for me, hoping they will get in touch tomorrow and work from there, will post back to let you know, many thanks again
gunnerpa
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gunnerpa
Member
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26. May 2009 @ 16:53 |
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can i pm you a question celtic 68 thanks
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AfterDawn Addict
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26. May 2009 @ 19:59 |
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u wont have any problem with them 100% as they are out of stock they cant do anything until in stock,it will be covered under warranty.
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Senior Member
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27. May 2009 @ 03:55 |
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I've a dead one too, let me know how you get on, I was just going to open and test all capacitors
PLEASE DONT PM ME FOR KEYS!
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AfterDawn Addict
3 product reviews
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27. May 2009 @ 05:59 |
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if a box is under warranty, I would be mindful about opening or fiddling with it as it may void yer warranty,
This message has been edited since posting. Last time this message was edited on 27. May 2009 @ 08:42
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gunnerpa
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27. May 2009 @ 07:09 |
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I have an e mail from them telling me to check all leads are seated in under lid .so that should cover the warranty if any probs.
This message has been edited since posting. Last time this message was edited on 27. May 2009 @ 13:01
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gunnerpa
Member
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27. May 2009 @ 08:02 |
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have to send back. Will it be ok to do so.completely dead , hope they just replace.They e mailed me none available till june, just have to wait
This message has been edited since posting. Last time this message was edited on 27. May 2009 @ 13:06
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gunnerpa
Member
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27. May 2009 @ 08:52 |
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have tosend back. Will it be ok to do so.completely dead hope they just replace. they mailed me none available till june
This message has been edited since posting. Last time this message was edited on 27. May 2009 @ 13:07
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tryabit
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27. May 2009 @ 08:56 |
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removed hit a nerve
This message has been edited since posting. Last time this message was edited on 27. May 2009 @ 09:40
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fergusrb
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27. May 2009 @ 09:01 |
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Originally posted by tryabit:
heres part of an email i got from them Skywonder does not endorse or support the use of illegal firmware or software and such will invalidate any warranties on the product..
if the box is dead it wont matter what firmware is on it as it will be returned to the manufacturer
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Senior Member
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27. May 2009 @ 09:05 |
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a friend of mine had problem with box{different company}he e.mailed them and explained the situation,they replaced the box no problem{they no whats going on}
This message has been edited since posting. Last time this message was edited on 28. May 2009 @ 05:19
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gunnerpa
Member
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27. May 2009 @ 09:08 |
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True fergusb thats what im hopin on .i can wait till june when they have them again.they are sortin out return for me. Thanks for the help all who replied cheers gunnerpa
This message has been edited since posting. Last time this message was edited on 27. May 2009 @ 13:09
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tryabit
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27. May 2009 @ 09:14 |
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removed hit a nerve
This message has been edited since posting. Last time this message was edited on 27. May 2009 @ 09:39
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fergusrb
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27. May 2009 @ 09:16 |
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Originally posted by gunnerpa:
True fergusb thats what im hopin on .i can wait till june when they have them again.tech guy sortin out return for me. Thanks for the help all who replied cheers gunnerpa
best when dealing with a supplier to not put all the information on an open forum site for everyone to read that should be kept between you and the supplier.
I dont think any supplier would be to happy to see details they send you privately in email spread all over a forum after all you dont know what other people are reading this as well like the cable company's for instance
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fergusrb
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27. May 2009 @ 09:20 |
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Originally posted by tryabit:
Originally posted by fergusrb:
Originally posted by tryabit:
heres part of an email i got from them Skywonder does not endorse or support the use of illegal firmware or software and such will invalidate any warranties on the product..
if the box is dead it wont matter what firmware is on it as it will be returned to the manufacturer
hope it works out for him he dosent seem to having much luck with it that company are very keen to get your money where as tmc will send back if you order now as they have to me and friends
i cant see the problem the box is dead so who is to say what firmware is on the box they will switch it on look at it its dead end off sent back to manufacture as they will get replacement for it they wont repair and boxes that are under warranty easier to return them and get new ones to send to customers
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gunnerpa
Member
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27. May 2009 @ 11:31 |
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fergusrb can you check your pm.s please
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gunnerpa
Member
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27. May 2009 @ 11:41 |
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Apologies to all on this site and anyone else this post concerns .dont know how i was roped in to telling details. I should have used the pm system instead.if theres any way of removing it can you please do so thanks and sorry for being stupid
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gunnerpa
Member
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27. May 2009 @ 12:59 |
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sorry can only pm ,dead as a dodo at the moment,waitin for reply from them,tried everything, cant remember if on button is up or down, analogue fuzzy when button down,perfect when up, any ideas thanks again
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