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Starview 4 invalid box won't turn on
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ldanl2008
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9. June 2009 @ 13:47 _ Link to this message    Send private message to this user   
I changed channel on my starview 4 and a message came up saying you are using invalid box so i changed channels and it was still there so i thought i would switch it off and back on. Now ive switched it off it wont come back on. It has no numbers or lights on the front but i know there is power going to it because when you turn it on the colour changes to a different shad of black. Any ideas?
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Senior Member
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9. June 2009 @ 14:23 _ Link to this message    Send private message to this user   
First thing i'd try is to reflash with the latest firmware

PLEASE DONT PM ME FOR KEYS!
ldanl2008
Junior Member
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9. June 2009 @ 14:31 _ Link to this message    Send private message to this user   
Cant reflash mate it wont come on you flick the switch and no lights come on and no picture just black screen.
Senior Member
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9. June 2009 @ 14:38 _ Link to this message    Send private message to this user   
Sorry dude, getting my boxes mixed up, forgot you have to flash through usb, id there no Com port on those at all?
FergusB might be able to help you

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Senior Member
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9. June 2009 @ 14:45 _ Link to this message    Send private message to this user   
You'll need an rs232 cable.
ldanl2008
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9. June 2009 @ 14:49 _ Link to this message    Send private message to this user   
I think I can use the thing that plugs into the box then use a serial lead like with the other boxes but im not sure if it would work or not.
ldanl2008
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9. June 2009 @ 14:50 _ Link to this message    Send private message to this user   
Originally posted by Mooley:
You'll need an rs232 cable.

Ye I got one of them but dont you need that max32 thing first.
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9. June 2009 @ 14:52 _ Link to this message    Send private message to this user   
Might be best to treat it something like like this?

http://forums.afterdawn.com/thread_view.cfm/759437
AfterDawn Addict
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9. June 2009 @ 14:54 _ Link to this message    Send private message to this user   
Originally posted by ldanl2008:
I changed channel on my starview 4 and a message came up saying you are using invalid box so i changed channels and it was still there so i thought i would switch it off and back on. Now ive switched it off it wont come back on. It has no numbers or lights on the front but i know there is power going to it because when you turn it on the colour changes to a different shad of black. Any ideas?

u probably got that warning message that is seen on all the dodgy boxes as u dont see it on a cc box,wondering if cable connector is loose on front led as this is known to happen with rough transport.

This message has been edited since posting. Last time this message was edited on 9. June 2009 @ 14:58

ldanl2008
Junior Member
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9. June 2009 @ 14:56 _ Link to this message    Send private message to this user   
Originally posted by Mooley:
Might be best to treat it something like like this?

http://forums.afterdawn.com/thread_view.cfm/759437

Thanks, Just wondering what might have caused it though because it was working fine after I put the newest update on Sunday and I hadn't touched it all day today and then when i changed a channel it comes up with invalid box.I wish I hadn't switched it off.
Senior Member
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9. June 2009 @ 14:56 _ Link to this message    Send private message to this user   
Have you tried unplugging it for 10 mins and plug in?
ldanl2008
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9. June 2009 @ 15:00 _ Link to this message    Send private message to this user   
Originally posted by Mooley:
Have you tried unplugging it for 10 mins and plug in?

Yes I have.
ldanl2008
Junior Member
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10. June 2009 @ 13:01 _ Link to this message    Send private message to this user   
Originally posted by cactikid:
Originally posted by ldanl2008:
I changed channel on my starview 4 and a message came up saying you are using invalid box so i changed channels and it was still there so i thought i would switch it off and back on. Now ive switched it off it wont come back on. It has no numbers or lights on the front but i know there is power going to it because when you turn it on the colour changes to a different shad of black. Any ideas?

u probably got that warning message that is seen on all the dodgy boxes as u dont see it on a cc box,wondering if cable connector is loose on front led as this is known to happen with rough transport.

What could i do about this?
fergusrb
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10. June 2009 @ 14:17 _ Link to this message    Send private message to this user   
do a factory default on the box turn it off at the back then back on then do a new scan
Senior Member
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10. June 2009 @ 14:50 _ Link to this message    Send private message to this user   
Looks like he can't ferg. It's just black screen after he switches on.
fergusrb
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10. June 2009 @ 14:52 _ Link to this message    Send private message to this user   
could be loose connection as he says if he turns it off and back on it goes a different colour maybe try open and have a look at the plastic fittings are pushed down all the way
ldanl2008
Junior Member
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10. June 2009 @ 14:54 _ Link to this message    Send private message to this user   
I dont think its a bad flash because it was working fine and i just turned it off and back on and then it did it.
fergusrb
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10. June 2009 @ 15:01 _ Link to this message    Send private message to this user   
have a look above and see if you can do that
ldanl2008
Junior Member
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10. June 2009 @ 15:09 _ Link to this message    Send private message to this user   
Originally posted by fergusrb:
could be loose connection as he says if he turns it off and back on it goes a different colour maybe try open and have a look at the plastic fittings are pushed down all the way

Ive opened it but im not sure what to look for.
Heres some pics of the inside if that helps
http://img14.imageshack.us/gal.php?g=img0020wqb.jpg
fergusrb
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10. June 2009 @ 15:13 _ Link to this message    Send private message to this user   
you see the plastic fittings push them down firmly and see will that work if not you will have to send back to supplier
ldanl2008
Junior Member
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10. June 2009 @ 15:20 _ Link to this message    Send private message to this user   
It isnt making any difference. Ive tried contacting supplier yesterday and today and im not getting any reply from satandcable.
fergusrb
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10. June 2009 @ 15:21 _ Link to this message    Send private message to this user   
ya will have to keep trying thats all i can say mate
ldanl2008
Junior Member
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10. June 2009 @ 15:26 _ Link to this message    Send private message to this user   
Will do mate thanks.If I cant get in contact with them do you think i would be able to buy one them Max232 circuit board and use a rs232 cable and try to reflash it.
fergusrb
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10. June 2009 @ 15:29 _ Link to this message    Send private message to this user   
yep mate you should be able from the link below



jtag here
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mano1971
Newbie
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13. June 2009 @ 18:07 _ Link to this message    Send private message to this user   
i done a update on friday and I hadn't touched it all day today and sataday then when i changed a channel it comes up with invalid box.I wish I hadn't switched it off. i had 2 starview 4 box from satandcable in then less then 2 weeks and the 2 off them r broke is it a common fault with them my head done in the first one i got the 8882 on it so i took back 2 them and they replaced it how this one someone help
 
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