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PS3 firmware v3.01 affects Blu-ray drive?
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The following comments relate to this news article:
article published on 28 September, 2009
Several hundred comments have been posted on an official Sony blog post announcing the v3.01 firmware release. Some of these comments are complaints, and seem to focus on issues with the console's Blu-ray drive after updating. Users report that the console no longer boots games or Blu-ray discs following the updates but some say that DVD-Video functionality still seems to work properly.
... [ read the full article ]
Please read the original article before posting your comments.
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jookycola
Member
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29. September 2009 @ 21:22 |
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My PS3 is updated to 3.01.
and works fine.
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xnonsuchx
Senior Member
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29. September 2009 @ 21:33 |
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Originally posted by ammad123:
Follow this series and it CLEARY SHOWS A FIX FOR YLOD ! MY PLAYSTATION 3 is living testament! And the women on the phone consistently kept denying this was something they could fix !
Bloody hell!
DO Your research accurately Please and consider all aspects and solutions of problems before attacking my post as A LIE !
THE MOST likely candidate and almost certainly is the problem that is Easily fixed through the re-flow method! and i'm just telling you what sony told me! "i'm sorry sir, we cannot offer a fix to this problem, however, we will replace your system for £128 plus VAT"
:@
Well, you initially claimed they said it was "impossible to fix," not that they were only willing to replace your system instead of offering to fix it or telling you how to fix it (which his how MOST electronics are handled in a repair situation). So, in fact, you weren't totally clear on what you initially claimed. Sounds like they handled everything as expected and you're the uppity consumer who wants special treatment.
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cazer
Member
1 product review
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29. September 2009 @ 22:43 |
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hmmm thank you for removeing my post
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Senior Member
1 product review
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29. September 2009 @ 22:46 |
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Sorry ammad123, my 2nd on the comment is that Sony service realy doesnt know much. They only follow prearanged questions from a manual. When those suggestions dont work, they tell you to send it in. They generaly cant offer any help with a hard ware problem.
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Junior Member
2 product reviews
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30. September 2009 @ 04:27 |
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I'd just like to point out that the BBC program has nothing do to with this. It was a consumer program relating to the hardware failure rate of the PS3, and it was full of sensationalism and bias. They couldn't substantiate any of their claims and both the BBC Trust as well as Ofcom have received numerous complaints about this program.
On the topic at hand: it's certainly conceivable that a number of consoles are negatively affected by a firmware update, as it has happened in the past. I've noticed in one game, namely Wanted - Weapons of Fate, that on occasion, I get a short 1 sec Freeze during certain explosions. Not sure if this is caused by the firmware update or not.
At any rate, if there are widespread problems, I'm sure a new firmware will be released to fix these issues at some point in time.
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ooZEROoo
Senior Member
4 product reviews
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30. September 2009 @ 10:41 |
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" The next user says that while he can still play games, the interface for media listings is "screwed", as he has to constantly scroll a list of content or it will "disappear"
This just goes to show how dumb some people can be. This was a feature added in 3.0. It is not a malfunction. It happens to everyone now.
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Newbie
3 product reviews
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30. September 2009 @ 13:10 |
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Originally posted by glassd:
Sorry ammad123, my 2nd on the comment is that Sony service realy doesnt know much. They only follow prearanged questions from a manual. When those suggestions dont work, they tell you to send it in. They generaly cant offer any help with a hard ware problem.
Apology accepted =]
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pphoenix
Suspended permanently
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30. September 2009 @ 13:47 |
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Originally posted by Oner sony PR:
Quit it. Seriously. It's getting old. Stick to the topic at hand and stop going off of your own (and others) unfounded, baseless ASSUMPTIONS with NO PROOF...again, I don't see you talking about how Microsoft ACTUALLY got busted doing this just the other day over at GAF ~ http://www.thebitbag.com/2009/09/28/infa...urn-10/
get a free bravia for that comment? i see you are allowed to post baiting off topic posts, one rule for us eh.
regarding updates software of firmware, i would not bother to install any for at least a week as it appears since the introduction of hard drives in consoles we are all beta testers for half finished code, this statement also applies to the constant buggy half finished games.
This message has been edited since posting. Last time this message was edited on 30. September 2009 @ 14:33
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Senior Member
1 product review
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30. September 2009 @ 13:48 |
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Thanks ammad123. :-)
This message has been edited since posting. Last time this message was edited on 30. September 2009 @ 13:50
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ooZEROoo
Senior Member
4 product reviews
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30. September 2009 @ 14:09 |
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pphoenix you are starting to annoy people. People like you are the reasons that threads like this get shut down. You are going against the console sections moderator, do you think you are going to win this debate? I don't see you talking about the Xbox fail rate which I believe is over 50%. Electronics malfunction everyday. How many broken PS2s have you seen? I have had 4. That is why you buy an extended warranty. This is very similar to all the stupid people claiming that CoD4 bricked their ps3. When a machine breaks, people look for whatever cause that will satisfy them, and God forbid they tell you that they locked the PS3 in a cabinet with no ventilation. It is easier to blame Sony than yourself.
I smell Fanboy.
This message has been edited since posting. Last time this message was edited on 30. September 2009 @ 14:11
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Moderator
16 product reviews
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30. September 2009 @ 14:55 |
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Originally posted by pphoenix:
Originally posted by Oner sony PR:
Quit it. Seriously. It's getting old. Stick to the topic at hand and stop going off of your own (and others) unfounded, baseless ASSUMPTIONS with NO PROOF...again, I don't see you talking about how Microsoft ACTUALLY got busted doing this just the other day over at GAF ~ http://www.thebitbag.com/2009/09/28/infa...urn-10/
get a free bravia for that comment? i see you are allowed to post baiting off topic posts, one rule for us eh.
regarding updates software of firmware, i would not bother to install any for at least a week as it appears since the introduction of hard drives in consoles we are all beta testers for half finished code, this statement also applies to the constant buggy half finished games.
You have had more than enough warnings about your continued baseless personal insults. The next time you make these claims about me you will be permanently banned and every account I find afterwords will be subject to the same as well. Although I am quite sure you are someone who has already been shown the door quite a few times already.
This message has been edited since posting. Last time this message was edited on 30. September 2009 @ 14:57
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Newbie
1 product review
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30. September 2009 @ 16:43 |
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If people would indulge me i'd like to wade in on this thread. Its slightly off topic but relevant to the issues raised above.
After 14 months of owning a 40gig using 320gig WD HHD i suffered the YLOD failure, completely out of the blue. Machine just shut down. Sony helpline replaced my PS3 with a refirb, free of charge, with no questions asked. This unit lasted 2 weeks then suffered a bluray drive failure. This time the helpline gave me a bit more trouble. First off the assistant insisted the reason was a display resolution issue. I have a 1080p TV but they thought that re-adjusting to 720 would solve the problem. It obviously didn't! Secondly, they thought it was due to the replacement HDD. I switched back to the supplied 40gig HDD which made no difference. They then accepted it was a fault with the PS3 and again replaced it with another refirm 40gig unit. This functioned perfectly for 10 weeks then again, out of the blue, I suffered the YROD failure. Again, Sony helpline replace the unit free of charge.
In both cases of YROD, customer services told me it was an overheating issue and in the second YROD case, having pulled the WD 320gig drive it was roasting hot!
I have traded in my latest refirb unit for a brand new slim and so far no problems, but i won't be using my 320gig HDD as i am now thinking that that may have be the source of the overheating.
My point, in 2 out of 3 cases i can not fault customer services. 1 out of 3 cases it was a simple case of the operator following a preset script, and in the end i got my problem sorted. I just needed a bit of "following the script" myself.
To re-iterate a previously made point, these toys (like the xBox) are complicated pieces of kit and will got wrong form time to time. Look at modern cars for a similar example! I have been running FW 3.01 on my slim since the update came out and no problems yet (touch wood) but if i do have problems later then my previous experience with Sony customer services makes me confident that they will fix it, and speedily.
I'm sure many reckon me as a "fan boy" and both pphoenix and Oner (both whose knowledge and opinions far outweigh my own) will dissect my post to pieces. I just felt that this was the place to air my experiences.
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Moderator
16 product reviews
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30. September 2009 @ 18:37 |
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Originally posted by BobH29:
I'm sure many reckon me as a "fan boy" and both pphoenix and Oner (both whose knowledge and opinions far outweigh my own) will dissect my post to pieces. I just felt that this was the place to air my experiences.
Not at all Bob (at least I wont). Your experience is not opinion, it is what your reality is and you are just informing people of it. I agree with you in that nothing is "fail proof" when it comes to anything man made.
This message has been edited since posting. Last time this message was edited on 30. September 2009 @ 18:38
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sixbelow
Suspended due to non-functional email address
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1. October 2009 @ 14:06 |
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I currently have 2 ps3s. The first is a launch 60 Gb and it's been goin strong for two years. The second is a 80 Gb MGS bundle and I have had nothing but problems with it. After the first 3 months I got the YLOD and Sony replaced it under warranty. Then 9 1/2 months later I get the 3.01 firmware and Im playing a game a it just locks up. I reset the system via the button on the unit. Lo and behold, as soon as it restarts NO DISC DRIVE. No DVDs. No CDs. No blurays. At this point my warranty is over by 23 days. I call Sony and pretty much demand that they replace it under warranty. The kid on the line grabs his supervisor (Nate) and okays it. So Sony is willing to take care of us, but we gotta fight for it. I know everyones experiences will vary but so far Sony has taken care of me and I thank them for it. It is BS that it's happened to me twice in a year. But at least I didn't have to shell out a dime to get it replaced.
So FYI Sony will take care of ya if you try hard enough and the circumstances are right
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xnonsuchx
Senior Member
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1. October 2009 @ 16:34 |
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Originally posted by sixbelow:
I currently have 2 ps3s. The first is a launch 60 Gb and it's been goin strong for two years. The second is a 80 Gb MGS bundle and I have had nothing but problems with it. After the first 3 months I got the YLOD and Sony replaced it under warranty. Then 9 1/2 months later I get the 3.01 firmware and Im playing a game a it just locks up. I reset the system via the button on the unit. Lo and behold, as soon as it restarts NO DISC DRIVE. No DVDs. No CDs. No blurays. At this point my warranty is over by 23 days. I call Sony and pretty much demand that they replace it under warranty. The kid on the line grabs his supervisor (Nate) and okays it. So Sony is willing to take care of us, but we gotta fight for it. I know everyones experiences will vary but so far Sony has taken care of me and I thank them for it. It is BS that it's happened to me twice in a year. But at least I didn't have to shell out a dime to get it replaced.
So FYI Sony will take care of ya if you try hard enough and the circumstances are right
It's fairly standard that many companies will have an unofficial 30 (sometimes even 60 or so) day grace period on warranties, but yeah, you gotta push a little for it and a supervisor usually needs to approve it.
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telgordo
Newbie
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11. October 2009 @ 05:25 |
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Just a thought for all you peeps in the UK, we have a wonderful piece of legislation called "the sale of goods act", which states goods must be "fit for purpose",that is in this case I believe not breaking down after 15 months or whatever, however your case will be against the retailer not sony, as a rule of thumb 2 years is generally considered the norm for consumer electronics,if you have bought with a credit card even better, sue the card company,(usually the threat alone is enough), and they will do all the legwork for you, I know from experience I bought a dodgy camcorder in Lanzarote and still got all my money back and kept the camera!
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pphoenix
Suspended permanently
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11. October 2009 @ 05:41 |
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Originally posted by BobH29:
To re-iterate a previously made point, these toys (like the xBox) are complicated pieces of kit and will got wrong form time to time. Look at modern cars for a similar example!
I'm sure many reckon me as a "fan boy" and both pphoenix and Oner (both whose knowledge and opinions far outweigh my own) will dissect my post to pieces. I just felt that this was the place to air my experiences.
you mentioned the dreaded microsoft in a completely unrelated thread you are more than allowed to do that by all accounts.
check this out!
http://forums.afterdawn.com/t.cfm/f-33/p...803064/#4857595
Originally posted by oner:
But in all honestly it doesn't matter. I just find it funny how you always so quick and "loud" to throw specifically Sony under a bus CONSTANTLY but are not so quick to do the same for MS? And as far as your comment ~
Quit it. Seriously. It's getting old. Stick to the topic at hand and stop going off of your own (and others) unfounded, baseless ASSUMPTIONS with NO PROOF...again, I don't see you talking about how Microsoft ACTUALLY got busted doing this just the other day over at GAF ~ http://www.thebitbag.com/2009/09/28/infa...urn-10/
btw everything that is sold that fails within a few years is down to very poor manufacturing, and therefore should carry a minimum of a 5year guarantee, i don't see that stating something is "complicated" is any excuse for poor quality components, workmanship, etc.
telgordo you are absolutely correct, but ppl are not told & the companies make you jump through plenty of hoops with the aim of deterring you. And the time length for you to claim is 6years.
This message has been edited since posting. Last time this message was edited on 11. October 2009 @ 05:47
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_Jadis_
Suspended permanently
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12. October 2009 @ 05:01 |
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Originally posted by pphoenix:
Originally posted by BobH29:
To re-iterate a previously made point, these toys (like the xBox) are complicated pieces of kit and will got wrong form time to time. Look at modern cars for a similar example!
I'm sure many reckon me as a "fan boy" and both pphoenix and Oner (both whose knowledge and opinions far outweigh my own) will dissect my post to pieces. I just felt that this was the place to air my experiences.
you mentioned the dreaded microsoft in a completely unrelated thread you are more than allowed to do that by all accounts.
check this out!
http://forums.afterdawn.com/t.cfm/f-33/p...803064/#4857595
Originally posted by oner:
But in all honestly it doesn't matter. I just find it funny how you always so quick and "loud" to throw specifically Sony under a bus CONSTANTLY but are not so quick to do the same for MS? And as far as your comment ~
Quit it. Seriously. It's getting old. Stick to the topic at hand and stop going off of your own (and others) unfounded, baseless ASSUMPTIONS with NO PROOF...again, I don't see you talking about how Microsoft ACTUALLY got busted doing this just the other day over at GAF ~ http://www.thebitbag.com/2009/09/28/infa...urn-10/
btw everything that is sold that fails within a few years is down to very poor manufacturing, and therefore should carry a minimum of a 5year guarantee, i don't see that stating something is "complicated" is any excuse for poor quality components, workmanship, etc.
telgordo you are absolutely correct, but ppl are not told & the companies make you jump through plenty of hoops with the aim of deterring you. And the time length for you to claim is 6years.
getting banned for pointing out that a moderator is allowed to set the example by blatantly flaunting the forum rules. is this a valid reason for a ban or are your anti sony posts just too much for one moderator?
is afterdawn truly unbiased or are you linked in some way to the sony corporation?
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Moderator
16 product reviews
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12. October 2009 @ 08:31 |
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Originally posted by _Jadis_:
Originally posted by pphoenix:
Originally posted by BobH29:
To re-iterate a previously made point, these toys (like the xBox) are complicated pieces of kit and will got wrong form time to time. Look at modern cars for a similar example!
I'm sure many reckon me as a "fan boy" and both pphoenix and Oner (both whose knowledge and opinions far outweigh my own) will dissect my post to pieces. I just felt that this was the place to air my experiences.
you mentioned the dreaded microsoft in a completely unrelated thread you are more than allowed to do that by all accounts.
check this out!
http://forums.afterdawn.com/t.cfm/f-33/p...803064/#4857595
Originally posted by oner:
But in all honestly it doesn't matter. I just find it funny how you always so quick and "loud" to throw specifically Sony under a bus CONSTANTLY but are not so quick to do the same for MS? And as far as your comment ~
Quit it. Seriously. It's getting old. Stick to the topic at hand and stop going off of your own (and others) unfounded, baseless ASSUMPTIONS with NO PROOF...again, I don't see you talking about how Microsoft ACTUALLY got busted doing this just the other day over at GAF ~ http://www.thebitbag.com/2009/09/28/infa...urn-10/
btw everything that is sold that fails within a few years is down to very poor manufacturing, and therefore should carry a minimum of a 5year guarantee, i don't see that stating something is "complicated" is any excuse for poor quality components, workmanship, etc.
telgordo you are absolutely correct, but ppl are not told & the companies make you jump through plenty of hoops with the aim of deterring you. And the time length for you to claim is 6years.
getting banned for pointing out that a moderator is allowed to set the example by blatantly flaunting the forum rules. is this a valid reason for a ban or are your anti sony posts just too much for one moderator?
is afterdawn truly unbiased or are you linked in some way to the sony corporation?
Hhhmm lets see, first post, created after a banned one, same conspiracy BS, same inherent disdain towards me....You think a new account is going to hide who you are? Goodbye.
This message has been edited since posting. Last time this message was edited on 12. October 2009 @ 08:34
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SonyOneR
Suspended permanently
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15. October 2009 @ 20:22 |
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Edited for content that violates forum rules.
This message has been edited since posting. Last time this message was edited on 15. October 2009 @ 22:15
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D0311
Newbie
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27. October 2009 @ 07:24 |
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Well another great day of raw-dawging Sony customers up the shoot dry...Great job fixing my PS3 it worked almost 6mo. I think I got a great deal 599 for the system, 149 for the first fix and now 149 to fix the same stupid shiz...It's doing the same thing the last one did not reading disk...I can still look at all the great porn sites and doggie paddle the web...But to play any of the 50 games I have "No Can Do" It looks great sitting there, But I guess I would have never had the problems I am now if I just never played it ...God why did I play all those new games...It's like I wanted it to crap-out on me...I should have left it in the box...I mean how crazy do you have to be pay all that money and expect it to work longer it did...Now I should have known better then to buy a system and play it/use it for what it's for...STUPID...STUPID...STUPID...ME
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