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[SOLVED] BENQ Dirty Disc Errors iXtreme 1.51/1.6
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elec0ne
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18. October 2009 @ 13:00 _ Link to this message    Send private message to this user   
UPDATE - SUMMARY: Issue was found to be related to disc type (I used Memorex, should have used Verbatim) with the BENQ drive (which is sensitive like a highschool girl) and not a fault of the firmware. Give the rest a read to find out some more, but thats basically all you need to know :)


I flashed a Lite-On and a BENQ drive in the last couple days with iXtreme 1.6. The Lite-On reads older games (Wave 1/2?) and newer ones (Wave 3) with no problems. However, the BENQ drive doesn't. Using either iXtreme 1.51 or 1.6, the BENQ reports dirty disc (disc is dirty or damaged) errors for newer games (Wave 3). All of my Wave1/2 games work fine, and the same exact Wave 3 game that works on the Lite-On, reports dirty disc every time for the BENQ.

Any ideas? I'm using the Memorex DVD+R DL's. I've tried burning at 2.4x and 8x. Both speeds work without a problem on the Lite-On, but not at all with the BENQ. I've heard people say it could be reported to laser errors, but that doesn't seem applicable since the Wave1/2 games work fine.

This message has been edited since posting. Last time this message was edited on 24. October 2009 @ 22:42

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qwert99
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18. October 2009 @ 13:03 _ Link to this message    Send private message to this user   
Crappy media and/or laser error.

Switch to better media and try again.

If it still fails, do a pot calibration.
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18. October 2009 @ 13:05 _ Link to this message    Send private message to this user   
If it was crappy media, then why would the wave 1 and 2 games work? I agree that Memorex are crap media, but that would affect all burns and not wave 3 games specifically.

How many wave 3 games have you tested? Is it just 1 or is it several?
elec0ne
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18. October 2009 @ 13:10 _ Link to this message    Send private message to this user   
so far i've only tried one wave 3 game. i'm in the process of burning another to test. I'll report the findings here once it completes.
qwert99
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18. October 2009 @ 13:10 _ Link to this message    Send private message to this user   
I really don't know the reason why it would happen. I imagine it would have something to do with the fact that the video partition is a different size on wave3 games and the laser is having trouble picking up the 'etching' on the disc at around the point where the video partition begins, if I had to guess.

In any case, there aren't too many causes of dirty disc errors, and no matter the in-depth reason of why it is giving an error, it pretty much can only boil down to those two things.

Also, not like Memorex are exactly completely standardized from one batch to the next. The other batch may have been of better quality than this batch.

Some may work, some may not. If you want your games to work every time without having to get lucky, stop using Memorex.

This message has been edited since posting. Last time this message was edited on 18. October 2009 @ 13:12

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18. October 2009 @ 13:15 _ Link to this message    Send private message to this user   
Originally posted by elec0ne:
so far i've only tried one wave 3 game. i'm in the process of burning another to test. I'll report the findings here once it completes.

In that case then, my guess is that the disc has a high level of recoverable errors on it - ones that the Lite-On is capable of dealing with, but the BenQ is more sensitive to. You may also find that the game freezes up on the Lite-On as well once you get further into it.

You could try the free trial of this: -

http://www.cdspeed2000.com/download.html

Do a disc quality scan and post up a screenshot of the results. If the PIEs or PIFs are high, that's possibly the cause, and the cause of high errors on the disc is probably down to you using Memorex instead of Verbatims.

This message has been edited since posting. Last time this message was edited on 18. October 2009 @ 13:15

AfterDawn Addict

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18. October 2009 @ 13:57 _ Link to this message    Send private message to this user   
For me, All BenQ errors have been due to a dirty laser. I fix systems and every single Dirty Disc errors have been on a BenQ drive. All I did was open the drive and clean the laser with 70% rubbing alcohol on a qtip. I left it open to dry for about a minute then put it back together and it worked fine.
elec0ne
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18. October 2009 @ 14:29 _ Link to this message    Send private message to this user   
So i burned another wave3 game and got almost the same error. It did work on the liteon drive, and didnt work on the BENQ drive

Additionally, i feel i should mention that on the first game that i tried, the error occured after the disc started loading. i got to a certain point in the load process (initial credit screens, then "There's a problem with the disc you're using. it may be dirty or damaged"). This error was a game error, rather then a xbox console error. anyway i press A to continue and it loads the game background, shows a loading sign, then repeats. the only way to get out of it its to hit the xbox button on the controller and click Xbox Dashboard.

This second wave 3 game errored immediately giving and xbox console error message saying "disc unreadable".

I've confirmed the discs are both ok and video partitions are good etc.. with abgx360.

Also all discs are from the same spindle (i dont know if that indicates they are from the same "batch" or not but it may help)

So far besides going out and buying new dvds, i'll run cdspeed on it and post the results. finally i'll go ahead and give the benq a cleaning and let you guys know the deal..

btw, thanks so much for the quick responses guys, very much appreciated.
AfterDawn Addict

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18. October 2009 @ 15:24 _ Link to this message    Send private message to this user   
Trust me, pop open the drive and clean the laser. It'll work fine after that.
elec0ne
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18. October 2009 @ 15:50 _ Link to this message    Send private message to this user   
i just popped open the drive and gave it a cleaning. used 70% rubbing alcohol and a qtip. Dipped the qtip into the rubbing alcohol, rubbed it a little on the lens, let it sit for a minute, put it back together and now it gives me "disc unreadable" on the wave3 disc that would at least get into the game then give me dirty disc error. :(

nonetheless it still plays wave 1/2 games so i was gonna try another cleaning and give the disc a mighty cleaning as well.. optidrivecontrol keeps erroring out, but ima give it another go in a sec
elec0ne
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18. October 2009 @ 16:26 _ Link to this message    Send private message to this user   
So second cleaning did nothing. However, i'd assume that my disc quality check adequately demonstrates a bad disc. i dont know what PIEs or PIFs are, but the fact that for the first 3.7 gigs they're around 20 and then for the rest they're upwards to 100, i'd think that this is the problem. The first partition is getting read and loaded, then once im in game and it attempts to load the other stuff (data after 3.7 gigs) it gives the disc read error.

also, after the second cleaning the original dirty disc behavior returned (as opposed to the immediate "this disc is damaged" error).

As a confirmation, please let me know if PIE's of 100 are bad. Assuming they are, thanks for this very definitive method to demonstrate the failure of these memorex discs/sensitivity of the BENQ drives. This was very much unlike most situations on forums where a bunch of people give useless help. Thanks again.


elec0ne
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18. October 2009 @ 17:21 _ Link to this message    Send private message to this user   
i dont think the a PIE of 100 is really that bad anymore. Out of curiosity, i took a game that i knew works and ran the quality test on it..




Heres another kind of interesting thing that im noticing. I dont know if it matters at all though. I normally burn all my stuff using a media center pc running windows vista with imgburn. I recently moved to linux on the media center pc so i decided to start burning everything on my laptop that runs xp, and use imgburn. thats what i've been burning all of my CDs with.

I just took Wave 3 image and burnt it with growisofs within linux (using my media center pc's burner) and the disc worked in the BENQ drive (and the liteon). Im reburning the original games i was testing with using the media center pc's burner to see if that works.

what a headache
qwert99
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18. October 2009 @ 17:41 _ Link to this message    Send private message to this user   
You could have bought Verbatims or other high quality media and been playing the game by now rather than stressing out about it.

A warning, though; stop using the laptop burner. Laptop burners are asking for trouble.
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18. October 2009 @ 18:00 _ Link to this message    Send private message to this user   
Quote:
However, i'd assume that my disc quality check adequately demonstrates a bad disc.

The first layer shows a great quality burn (only on the first scan), but obviously things aren't looking so good on the second layer. It's normal for the second layer to contain more errors, but not to those extremes.

PIE shouldn't go over 280 and PIF shouldn't go over 32 according to the folks over at CDFreaks, however, even if the disc scans are within those levels but high, some drives will struggle to read them and that could be the case here. Also, with that second scan, the game may work but you might run into issues when the laser hits the part of the disc where the errors are very high and spike well above acceptable levels.

The results aren't conclusive, but we can definitely say that those burns aren't very good! Have you checked to see if your burner has the latest firmware installed? Have you tried burning at 4X, which may be a sweet spot for those discs? At the end of the day, buying Verbatims is likely to be the answer to all of your problems, but at least if you get better results from this discs with a firmware update or different burn speed, you can use them for other things rather than just binning them.

This message has been edited since posting. Last time this message was edited on 18. October 2009 @ 18:01

elec0ne
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18. October 2009 @ 18:02 _ Link to this message    Send private message to this user   
alrighty. so i learned the hard way that laptop burners suck and that memorex medium + BENQ is no good. i reburned via linux on my media center pc and i can atleast play the game for a couple minutes before the i get a dirty disc error. this is further than i've ever gotten with the BENQ. at this point im feeling sure that its the media. i'll got out and buy some more and see what we get. thanks
manu07
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18. October 2009 @ 19:06 _ Link to this message    Send private message to this user   
Originally posted by elec0ne:
UPDATE - SUMMARY: Issue was found to be related to disc type (I used Memorex, should have used Verbatim) with the BENQ drive (which is sensitive like a highschool girl) and not a fault of the firmware. This hasnt been proven without a doubt, but is most likely the answer. This thread will be updated once its proven (i.e. i buy verbatim discs and test)

...........No Shit Sherlock
elec0ne
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18. October 2009 @ 22:56 _ Link to this message    Send private message to this user   
...

This message has been edited since posting. Last time this message was edited on 18. October 2009 @ 23:00

kneegrow
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18. October 2009 @ 23:26 _ Link to this message    Send private message to this user   
I have had the same issues with dirty disc errors with some 3rd wave games too. I have used both Verbatim and Memorex to see if there would be a difference in the game and still it happened. I have used 3 different Pioneer burners between 115 and 118 models and use IMGBurn at different speeds to see if that worked. The only drives issues have come up on are Benq and Lite-On. I have done POT calibrations and both drives and still have issues sometimes. The 3 burners were different is usage as one was a bit over a year old, the second was 4 months old, and the third was brand new. I also changed both drive lens with new ones just to see if that was the issue too.

I also have a few friends that have Samsung and Hitachi drives and never have errors like this. Also a few wave 2 games have issues unless I put Ixtreme 1.41 on them and the same wave 2 games play just fine.

I just think always saying it is media or the burner is just pointing the finger at the easiest targets and seems like hardly anyone thinks it may just be the brands of drive or that Ixtreme 1.51 and 1.60 just don't like to cooperate with certain wave 3 games. I am not saying the Ixtreme firmware is bad by any means because I respect the groups that make all this possible. I just feel with my experience that maybe it just is the drives that are too touchy with games or maybe some of the newer wave 3 games are just made different with the wave partition that causes an issue with Ixtreme. I don't think that is too far fetched considering that many people have issues with flashing Lite-On 83850c drives from August and later compared to the same drive from July and earlier.

It would just be nice to see other thoughts than bad media or bad burner for most responses since there are people who know what to do to burn games correctly and it may not always be an error they make constantly.
qwert99
Senior Member
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19. October 2009 @ 01:04 _ Link to this message    Send private message to this user   
That may be true, and I think it is a discussion worth having.

That being said, 99% of the time the problem lies in people using Memorex discs and/or laptop burners. When it's not that, a laser cleaning or pot calibration fixes it. The rest of the time, that 0.1%, may indeed be true issues with firmware incompatibilities, etc.

This message has been edited since posting. Last time this message was edited on 19. October 2009 @ 01:05

elec0ne
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23. October 2009 @ 12:44 _ Link to this message    Send private message to this user   
For more information on disc quality scanning, i found this link helpful:

http://www.cdfreaks.com/article/238-Home...Who-to-believe/


also my new verbatim media should arrive today so i'll confirm whether or not that was the problem sometime tonight or tomorrow.

This message has been edited since posting. Last time this message was edited on 23. October 2009 @ 12:44

qwert99
Senior Member
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23. October 2009 @ 13:08 _ Link to this message    Send private message to this user   
If the Verbs still don't work, chances are that it is your laptop burner. Laptop burners are notoriously sketchy about burn quality. That doesn't really matter on data or video DVDs, but quality counts for the 360's finnicky arse.
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elec0ne
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24. October 2009 @ 22:31 _ Link to this message    Send private message to this user   
welp, verbatims did the trick. the game plays now. fwiw i only used my laptop drive for the first few burns then moved to my nec 3520AW.

i used qpxtool to graph the PIE/PIF of this disk which shows that it might be crap! idk what to think about that.




PIE(green) PIF(red)
Total: 2259828 4560
Max: 770 36
Avg: 75.70 0.01


also my nec 3520aw doesnt read any of my written to (xbox backups) memorex disks. according to the guys over at cdfreaks, the drive is really old. maybe i'll go out and get a new one..

to get qpxtool to work, i needed to run it as root or setuid it:


chmod 4755 /bin/qpxtool 

Also i needed to flash the drive with the latest modified firmware (Liggies 3.07 bitsetting firmware) from liggy and dee:

http://liggydee.cdfreaks.com/page/en/NEC-ND-3520A/

and use necflash (binflash):

http://binflash.cdfreaks.com/

with that done i could use qpxtool on the verbatims.

unfortunately when i tried to do a comparison against the memorex i found out that after i burn a backup to a DVD, my nec drive hates those disks as much as the benq's

if i use a memorex game backup that can be read on windows and also works with liteon/xbox360, i get strange issues:

$ sudo cat /etc/fstab | grep scd0
/dev/scd0       /media/cdrom0   udf,iso9660 user,noauto,exec,utf8 0       0
$ sudo mount /media/cdrom0
mount: no medium found on /dev/sr0
$ sudo lshw -C disk
  *-cdrom                 
       description: DVD writer
       product: DVD_RW ND-3520AW
       vendor: _NEC
       physical id: 0.0.0
       bus info: scsi@4:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/cdrw
       logical name: /dev/dvd
       logical name: /dev/dvdrw
       logical name: /dev/scd0
       logical name: /dev/sr0
       version: 3.07
       serial: [_NEC    DVD_RW ND-3520AW3.0706020900BT-LIGGY
       capabilities: removable audio cd-r cd-rw dvd dvd-r
       configuration: ansiversion=5 [color=red]status=nodisc[/color]

so ya, idk wtf with the status=nodisc, however i can say that i dont care all that much cause, well, the verbatim works.

i know the last part here is not really appropriate for this forum, but i figured i'd document it in case someone knows how to fix it or sees the same issues.

This message has been edited since posting. Last time this message was edited on 24. October 2009 @ 22:44

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