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can anyone help please, unwanted software
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cphicks
Junior Member
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19. November 2009 @ 06:40 |
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hi everyone can you help, i started my pc up tpday and noticed i have a program or software called Alpha-Anti virus, i never installed it but my anti virus program said its not a virus the problem is i tried to unistall it but it comes up on the screen with this is a evaluation purpose only and i cant seem to remove it, i just tried to remove it with perfect uninstaller but it does not show up there, so please can anyone help me on this, and tell me how to remove it thanks chris
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Senior Member
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19. November 2009 @ 10:44 |
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i had a simillar problem on my pc, an anti virus program that i didnt install and couldnt get rid of,i had to bring it into the shop they said it was spyware and it cost me ?120 to get it fixed. i use norton and the shop advised me to run live update on norton as often as possible before going browsing online,as new virus and spyware appear allmost every day and if norton is not updated it might not be able to block a new virus. how the spyware gets on to the pc without being installed is often by a pop up saying something like your computer might be infected and (what ever anti virus name)will do a scan. then a person gets worried and clicks on ok to get their pc scanned and the virus removed, not knowing that they have actualy let a virus in. then the anti virus company offer you their product for a price to fix a virus they gave you.if this happens to anyone do not press ok and get off that site quickly as possible and never let any anti virus other than the one you have paid for do a scan. take your pc to a shop as a virus left un fixed can cause lots of damage. also if spyware gets in it can be impossible for your anti virus software to spot it(if its not updated regularly it wont know about any new virus and wont be able to block it)and other programms also.
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scum101
Suspended due to non-functional email address
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19. November 2009 @ 13:37 |
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post in the malware section (bottom of the OS section)
or >accessories>command prompt
and type in the black box format C:
and hit enter .. and all your troubles with malware will go away.. along with everything else.
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ddp
Moderator
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19. November 2009 @ 14:40 |
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moved to correct forum as not an all other topics issue.
cphicks, have you tried system restore to before it showed up? take a look in all programs\startup & delete it from there. also go into msconfig\startup & uncheck the box(es) in front of the program. hit apply, ok then restart windows. install, update, immunize twice then run spybot search & destroy from this link. http://www.majorgeeks.com/download2471.html
cphicks & piopat, those anti-virus programs are malware not viruses so norton anti-virus won't get rid of it.
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scum101
Suspended due to non-functional email address
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20. November 2009 @ 05:35 |
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This message has been edited since posting. Last time this message was edited on 20. November 2009 @ 05:36
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cphicks
Junior Member
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20. November 2009 @ 05:38 |
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hi everyone well problem sorted, i got intouch with alpha and they explained how to remove it, thanks again everyone,
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ddp
Moderator
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20. November 2009 @ 12:33 |
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how much did that cost money wise?
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scorpNZ
AfterDawn Addict
4 product reviews
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20. November 2009 @ 12:56 |
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@ cphicks & piopat
Since you both are using the admin account download & install returnil,it's free & is a sandbox type program it will stop ALL future infections,read up on what it is at the home site..out
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Senior Member
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20. November 2009 @ 21:41 |
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hi guys thanks for that i thought it was spy ware or so i was told in the shop.thanks guys i had it wrong sorry.thanks to ddp,scum101.scorpnz. and cphicks for his question i assume i was caught guys(i was going by what i was told in the shop)sorry guys.thanks a million.
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ddp
Moderator
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21. November 2009 @ 00:03 |
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no problem.
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scum101
Suspended due to non-functional email address
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21. November 2009 @ 14:59 |
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hey it's cool.. if we can help we like to... even me *gasp*.. and even with windoze *supports ddp to avoid contact between bum and floor* :)
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ddp
Moderator
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21. November 2009 @ 15:56 |
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i thought it was face & floor?
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scum101
Suspended due to non-functional email address
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22. November 2009 @ 10:10 |
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totally your choice *grins*
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