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Netflix Page Tearing?
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Senior Member
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5. December 2009 @ 17:05 _ Link to this message    Send private message to this user   
So, I recently picked up a PS3 during the Black Friday sales, and ordered the streaming disc from Netflix. I've already got a 360 rigged up for this, but due to some personal issue with my stereo system, there are problems.

I was hoping to get the ps3 streaming as a better option(Running the sound through the tv directly, instead of the stereo), but it seems not so.

The sound and video streams seem to sync up flawlessly; but their are glaring visual issues with the quality. For example, loaded up Paul Blart Mall Cop, which is hosted through the Netflix\Starz arrangement(Usually means slightly lower quality, but much newer movies); and what I saw in the first few minutes was deplorable. Their was horrific ghosting, onscreen artifacts, and one point where the screen actually went checkered for a moment like playing a scratched DVD in a first gen player.

Later, I tried loading up an episode of Star Trek, the original series(It's a retouched version). The quality looks good... As long as it isn't doing much. As soon as the camera starts moving around, the upper third portion of the screen seems to be doing a time warp out of sync with the rest of the image. It's surefire motion sickness, and this is coming from someone who really doesn't get those effects from games and movies, well.. ever.

Has anyone else experienced these issues? Can anyone offer suggestions? I *know* it's not my connection speed, because A.) I'm on the highest speed my cable provider offers, and competitors trying to sell me their service don't believe the speed I'm getting. B.) When I stream through the PC in high def, no problems; and when I stream through the 360 it has no problems(Other than sound sync issue that occurs with everything on that system due to my stereo).

So... Anyone have any suggestions?



"Its not stupid, its advanced!" - The Almighty Tallest, Invader Zim
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sky920
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5. December 2009 @ 18:45 _ Link to this message    Send private message to this user   
you say its not your connection, but if you are on wireless, what is the signal strength, and if you are on wired or wireless did u get the speed test thing from your pc or your ps3, if it didnt come from the ps3, there maybesome setting on your router that is blocking some connection. a small note...

This message has been edited since posting. Last time this message was edited on 5. December 2009 @ 18:48

Senior Member
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5. December 2009 @ 18:47 _ Link to this message    Send private message to this user   
It's wired. And that is a test from my PC.

I've confirmed with netflix that their streaming uses the same ports whether it's the pc, 360, or ps3.



"Its not stupid, its advanced!" - The Almighty Tallest, Invader Zim
sky920
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5. December 2009 @ 18:50 _ Link to this message    Send private message to this user   
hmm interesting not to sure what to offer then since i dont have the actual disc, maybe to much bandwith possibly, not quite sure
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5. December 2009 @ 18:54 _ Link to this message    Send private message to this user   
See... The bandwidth thing confuses me, because two other devices that use the same connection, with the same bandwidth don't have this problem. And not to call down a fiery rain of fanboys... But I'm feeling a bit disappointed with this system, it was supposed to be superior high definition entertainment... And that really doesn't seem to be the case thusfar. :(


Any other ideas would be appreciated!



"Its not stupid, its advanced!" - The Almighty Tallest, Invader Zim

This message has been edited since posting. Last time this message was edited on 5. December 2009 @ 20:00

CrisKahn2
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5. December 2009 @ 20:39 _ Link to this message    Send private message to this user   
Judging a console by its Netflix stream capabilities is dumb. Netflix just came out on the PS3 so its still new and needs a lot of improvements. Iv never had your problems with mine though.

If you want high definition entertainment then watch a blueray or Stream HD content from your PC. Im sure no other console can do that as good as the PS3.

Oh and it might be your settings. Do you use HDMI? Do you have the dvd playback upscaled to 1080P? Because the PS3 thinks of the netflix disc as a dvd and it will look bad if its not upconverted.

PS3...it only does everything(that Sony allows it to)
Senior Member
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5. December 2009 @ 23:58 _ Link to this message    Send private message to this user   
Yeah, I've got it on HDMI, and I've got those switched on.

And while this thread is about the netflix port, I'm not judging based on it's netflix ability alone here... I am truly judging the whole picture. I'm feeling a bit like the system's slogan should be "It can only do everything... Slightly worse than a PC or a 360"... Streaming from my pc is excruciatingly hit and miss(TVeristy doesn't have these issues with my 360); blu ray has been a disappointment(I'm still seeing artifacts on a very new Samsung 42" HDTV); and it seems that dispite Sony's age old claim of "The hi def era doesn't start until we say so"... The system seems to do just about everything in 720p instead of 1080p. It's just not a step up from where I was.

I do like knowing that I can easily switch the hard disk; that's definitely nice. It's made me more comfortable downloading more game demos and PSN exclusives than on the 360. So those things definitely go in the system's favor, and blu ray is an overall step above DVD(I really expected the artifacts to go away completely though, watching Live Free or Die Hard, it became apparent that we're just not there yet.) And yes, the games that use motion controls feel VERY accurate with it. Like I said, I just expected more after hearing all the rants of the system's amazing prowess.

That little bit out of the way, I do appreciate the assistance I'm getting so far, there have been some good suggestions. ^_^



"Its not stupid, its advanced!" - The Almighty Tallest, Invader Zim

This message has been edited since posting. Last time this message was edited on 6. December 2009 @ 00:00

CrisKahn2
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6. December 2009 @ 00:47 _ Link to this message    Send private message to this user   
Well you cant be that nit picky if you dont have high end equipment to work with. Its not the consoles fault that you see artifacts it most likely your TV. Doesnt matter if a TV is brand new if its not true 1080P its not going to look perfect. It also depends on your TVs response rate. And it also depends on the blueray some bluerays look better than others.

I might sound like a fanboy defending the PS3 trust me Im not I own all 3 current gen. But you are complaining about little things that has nothing to do with the PS3.

Quote:
I'm feeling a bit like the system's slogan should be "It can only do everything... Slightly worse than a PC or a 360"...
Please explain to me what a 360 does better (high definition entertainment wise) than a PS3?

PS3...it only does everything(that Sony allows it to)
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6. December 2009 @ 01:08 _ Link to this message    Send private message to this user   
*LeSigh*

I've already stated exactly what the 360 is doing better than the ps3. And I'm really here to get help making netflix work well on this system. I invested money in this, and I'm still convinced that it's *capable* of doing netflix better than this; I just need to know what's holding it back.

In the last week, I've run comparisons(Borrowing games from a friend who's had the console much longer than I -The 360 handles 1080p gaming better, and yes, this television is 1080p. How can I say this? Because when one compares the same title across both systems, you can see the pixelation of 720p on a tv of this size, I've tested Street Fighter 4, Fallout 3, and The Orange Box... The 360 puts them up in 1080p with no issue, the PS3 displays 720p -you really can see the difference.

Media: When streaming media from my pc, there are several formats and codecs that the PS3 just doesn't know how to handle. I can play about 1/3 of my collection of vids(And this is a big collection with qualities ranging from broadcast quality to 720p video) just fine on the ps3, the rest either fail by not being able to play sound, or not playing at all... I don't have this issue at all on my 360.

Those are two things with clear examples that the old system is doing better.

And as of right now, the 360 seems to be doing a much better job with Netflix as well. I REALLY want to change that. :(

Like I said, I got this system for higher quality; and for Netflix access that wouldn't be running through my stereo(long story there). But the visual quality of netflix is definitely a problem at this point, getting netflix quality fixed is all that I'm trying to get out of this thread.



"Its not stupid, its advanced!" - The Almighty Tallest, Invader Zim
CrisKahn2
Senior Member
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6. December 2009 @ 01:42 _ Link to this message    Send private message to this user   
The 720p issue on the PS3 sucks but can be fixed by manually disabling every option instead of 1080P (wont work on every game) Sony definitely needs to fix this one but some games can be played in 1080P on the PS3. But you got me on that one yes the 360 does upconvert games to 1080P which the PS3 needs to do.

As for media the PS3 plays back more formats than the 360 so I dont know what format you are using that only 1/3 of your vids work. Its hard to believe that they all work for the 360 when the 360 has less support for media formats.

You should try PS3 media server instead of Tversity. Works a lot better.

And I know this thread is meant to help you fix Netflix issues. You should stick to the topic tho cuz suddenly saying the PS3 does everthing worse than a 360 will surely stur up the thread a bit.

Have you watched a video on Netflix more than 5 mins? Because with me the video quality adjust itself around 3-5 mins after I start it and it looks alot better. The first few minutes looks horrible for some reason.



PS3...it only does everything(that Sony allows it to)
SDF_GR
Member

1 product review
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6. December 2009 @ 02:06 _ Link to this message    Send private message to this user   
Go to your routers page and set your PS3's IP to DMZ.
Have you tested your internet connection through PS3?
What Nat number you get and what speed UP/Down numbers you get from your PS3?
Senior Member
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6. December 2009 @ 02:29 _ Link to this message    Send private message to this user   
@CrisKahn2

I'll definitely try the PS3 Media Server. I'm a little annoyed that I may need to use a different piece of software to stream for the PS3 from what I use for other devices... But that's just a mild annoyance, so long as it doesn't interfere with my other software the way Orb did... *Shudder*

As for the formats, most of my vids are in .avi or .divx formats, there are a few .mkv's -but that's just a handfull. It seems to be an issue with one of the more common WMV compression methods that causes such an issue; I've got all the WMA(and various compatibility settings, etc) enabled for maximum compatibility, but that only caused a few more to work. :( I've noticed that there are a good number of avi files that don't work as well; I suspect this might be due to an uncommon codec used on those vids, but it's not a problem for other devices, only the PS3... Not sure why.

I've run into that 'first 5 minutes' issue on the 360 as well (Not a PS3 exclusive issue, lol) but it doesn't seem to be the same kind of problem, and after ten minutes it still hadn't cleared up for high definition videos, standard definition was fine in most cases, excluding Starz movies, those honestly behave almost as though they're on a different host altogether -they've behaved that way no matter what I stream them onto.

Thanks again for that ps3 media server tip! ^_^


@SDF_GR

I can't set my PS3 as the DMZ, as this is needed on my PC, and I'm not going to pull up my router and change that every time I want to switch from my PC to my PS3 and back.

I'll check on the Nat number and speedtest settings through my PS3 in the morning, and post the results to see if that reveals anything helpful.

Thanks for replying! ^_^



"Its not stupid, its advanced!" - The Almighty Tallest, Invader Zim
KajNrig
Senior Member
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6. December 2009 @ 11:27 _ Link to this message    Send private message to this user   
This may be a dumb question, but do you happen to have port forwarding turned off? I know you said that Netflix runs through the same port, but... I dunno, a thought?
SDF_GR
Member

1 product review
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6. December 2009 @ 14:57 _ Link to this message    Send private message to this user   
Why you need your PC in DMZ? No reason to have you PC in DMZ IMO, you just need specific ports open for P2P, gaming etc.
It is safer to set your ps3 to DMZ rather your PC.
DMZ sets you pc in security risk.
Senior Member
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7. December 2009 @ 00:30 _ Link to this message    Send private message to this user   
Port forwarding is definitely turned on, as it is used for many other things.

As for the PC being a DMZ, this is a necessity.



"Its not stupid, its advanced!" - The Almighty Tallest, Invader Zim
AfterDawn Addict

1 product review
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7. December 2009 @ 03:26 _ Link to this message    Send private message to this user   
If your PC needs to be in the DMZ, then just dissable the firewall. That is all the DMZ is; it dissables the firewall for that one system (btw...most routers will allow you mutliple systems in the DMZ). If all you have is gaming systems and a PC in the DMZ, then the firewall is useless.

I have to say that I have not seen any of the issues you mentioned, other than the STARZ issues and the file incompatability issues. Netflix looks far better on my PS3 than it does on my PC, even with the same screen. No "tearing", and very few artifacts; far fewer than what I see on the PC player.

The PS3 does seem to like 720P. My screen is 1080P, but I still run my PS3 in 720P, as most things seem to look better this way. I get no pixilation, because my screen is able to upscale on it's own...and don't think it is a super-high-end screen...it was only $215 shipped. Have you tried setting the PS3 to only use 720P...does this fix the netflix "tearing"?

There are lots of different codecs involved in WMA and WMV files...since these are both microsoft formats it only makes sence that the 360 would have better support for these. I have noticed that many files will not play on the PS3 (or on my friend's 360)...this is mostly because there are about a billion different codecs and container formats, and programming ignored, the licenses for all these things would add a lot to the price of each console. I have my PC and PS3 all together, so I have little use for streaming anyway...but I did find tversity to be completely useless when I tested it.

If you go to the settings menu and then to network, you will find a connection test feature...I would give this a try to see how well it is working...being behind a firewall will hurt it considerably, some routers will not support packet fragments (if it does not, the test will tell you...this does cause gameplay problems on a few titles, but I know that it does not cause netflix problems), and you never know...you might have a bad wire or a worn out port causing a slow or eratic connection.


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CrisKahn2
Senior Member
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8. December 2009 @ 21:12 _ Link to this message    Send private message to this user   
Your router should be able to set multiple devices in a DMZ. Try it with your PS3. I did this with MW2 and it changed the NAT type to open instead of moderate. Now I barely lag and connect to lobbys much faster.

May sound non related but it may help with the netflix also.

PS3...it only does everything(that Sony allows it to)
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