Error code 1925 on Win 7 system.


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Error code 1925 on Win 7 system.

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lobstah24

Junior Member

3. January 2010 @ 21:28

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I'm trying to install ConvertX to DVD on a Windows 7 Home Premium system. I continue to get "Error code 1925. You do not have sufficient privileges to complete this installation for all users of the machine. Log on as an administrator and then retry this installation."

Problem is I am logged in as an administrator. I've restarted the system and get the same. I've created another admin account...same. I've installed this program on a different system (Win 7 ultimate)and it worked fine. Not sure what is going on or how to get it to work. Any advise?...thanks in advance.

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L24
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rayals

Member

6 product reviews

3. January 2010 @ 22:56

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Maybe disable all but one admin account and then try to reinstall.

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ddp

Moderator

3. January 2010 @ 23:30

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lobstah24, edit your sig to conform to forum specs ASAP. yours appears to be 10 lines which includes the blank line.
1. Text-only signatures should have at most 5 lines of text.

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lobstah24

Junior Member

4. January 2010 @ 06:15

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Originally posted by ddp:
lobstah24, edit your sig to conform to forum specs ASAP. yours appears to be 10 lines which includes the blank line.
1. Text-only signatures should have at most 5 lines of text.

Done...

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L24
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lobstah24

Junior Member

4. January 2010 @ 06:16

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Originally posted by rayals:
Maybe disable all but one admin account and then try to reinstall.

Tried that...thanks. But it does not work either.

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L24
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ddp

Moderator

4. January 2010 @ 16:41

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check your account to see if you are actually admin & not guest or other option. what is the user account control set at on both win7 machines as maybe yours is to high thereby not allowing you to install program?

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lobstah24

Junior Member

4. January 2010 @ 18:03

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Originally posted by ddp:
check your account to see if you are actually admin & not guest or other option. what is the user account control set at on both win7 machines as maybe yours is to high thereby not allowing you to install program?

Tried turning UAC off...no luck. As for checking if I'm actually an Admin...I checked in the User accounts section of Control Panel...it indicates that I am an Admin. Is there somewhere else I should check?

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L24
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ddp

Moderator

4. January 2010 @ 21:19

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win7 uac uses a slidebar up & down so move it all the way down. have you tried loading program in safemode?

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lobstah24

Junior Member

5. January 2010 @ 06:46

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Originally posted by ddp:
win7 uac uses a slidebar up & down so move it all the way down. have you tried loading program in safemode?

Did the slide bar all the way down thing...no luck. I'll try the safemode and report in...standby please...

EDIT: Tried the safemode approach...it errored out due to the windows installer not being available in safemode...this is VERY frustrating but thanks for all the suggestions so far.

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L24
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This message has been edited since posting. Last time this message was edited on 5. January 2010 @ 06:58

ddp

Moderator

5. January 2010 @ 12:16

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how old is this win7 of yours as maybe there was an update that is causing this so maybe a system restore might work?

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