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Finally Some Value For UPC Customers
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Junior Member
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5. January 2010 @ 16:07 _ Link to this message    Send private message to this user   
Mickah I think your missing the point that I am trying to make.
I have upc in main room got two other boxes for the two young kids bedrooms upc charged me for the boxes (fair enough) but I had to take the ditigal package for both boxes and stil pay extra for the disney channels which was all I wanted for the rooms,Thats why i think there should be a kids package.plus the area Im in upc went of at least 5 times last year and they put the blame on the ESB power lines down.Wait until your downloading and everything goes.Thats all I saying its very annoying.
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Gavo28
Junior Member
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5. January 2010 @ 16:52 _ Link to this message    Send private message to this user   
Im sorry but that doesnt make sense, surely either way ud be paying the same amount, if u dont want the other channels broadcast in the kids room then just block them through the menu.

Also i can only remember one instance in my area last year when tv and broadband signal both went, maybe its just bad luck that wherever ur living went down...

This message has been edited since posting. Last time this message was edited on 5. January 2010 @ 17:34

dohertybd
Newbie
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5. January 2010 @ 17:57 _ Link to this message    Send private message to this user   
Hi guys,

does anyone have a problem with n*l when using ANY browser to surf the web?

I have 10meg bband, really fast for downloads etc, but when simply surfing the web it often doesn't connect to pages at the first attempt, meaning constant refreshing etc - i never had this problem with eircom, or in the folks house with BT broadband....using the same laptop....

I've cleared cookies and all that but it doesn't seem to help....
Is it maybe the router they give u is rubbish? tho as I say the downloads tend to be really fast....

Thanks for any advice (ps i've tried IE, FFox, Chrome, etc, all the same result)

Its my first post so thanks in advance for any replies!
AfterDawn Addict
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5. January 2010 @ 18:03 _ Link to this message    Send private message to this user   
sometimes routers give problems and need a reboot,power off for a few mins/on let it update and try that.
Junior Member
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5. January 2010 @ 18:23 _ Link to this message    Send private message to this user   
Gavo its makes sense , firstly what i am saying is I dont want the other channels but you cant just subscribe to the disney channel unless you pay for the whole ditigal package, therefore it is a rip on off. it like saying you cant get the movie or sport unless you take the other package .I have to pay for the ditigal package 3 times justto get the disney channel .now does hat make sense .
dohertybd
Newbie
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5. January 2010 @ 18:42 _ Link to this message    Send private message to this user   
cheers cacktikid, that usually sorts out the problem for a few mins then its back to being rubbish! So frustrating, I don't even mind if its a bit slow, but 10meg should be fast enough - at the folks house they have 2meg and surfing there last week was less painful....weird
Gavo28
Junior Member
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5. January 2010 @ 19:01 _ Link to this message    Send private message to this user   
Originally posted by Thetom:
Gavo its makes sense , firstly what i am saying is I dont want the other channels but you cant just subscribe to the disney channel unless you pay for the whole ditigal package, therefore it is a rip on off. it like saying you cant get the movie or sport unless you take the other package .I have to pay for the ditigal package 3 times justto get the disney channel .now does hat make sense .

3 times? I really dont follow...

Ok for 34 euro you would get digital max,which has the disney channels and also 8 or 9 other kids channels. With that obviously ud get rte,bbc,espn,discovery etc.

Then you would pay for the extra box in the kids room, 4.25 per month, and if u wanted could block all channels apart from the kids ones on that particular box.

I realise uve said u dont want the other channels but does this mean all u want from upc is the disney channels and not a single one more? Are we talking 1 tv with just the disney channels?

Im not tryin to be argumentative here, just cant wrap my head around what ur lookin for or how u think ud be payin for it 3 times.
AfterDawn Addict

3 product reviews
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6. January 2010 @ 05:14 _ Link to this message    Send private message to this user   
you pay once for the service and one box and just pay for the extra boxs, so how ya payin 3 times??
Crytpohx
Junior Member
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6. January 2010 @ 08:08 _ Link to this message    Send private message to this user   
Originally posted by 3r1c:
oh cool they have 30mbit now.
anyone know the config filename for it? (hacked modem)
the 20mbit is cm_ultra.bin for Ultra package, the new packages dont have names :(
Trying to figure this out myself :)
Doing a scan every now and again to try find the new config files.
Anyone else?

Στοιχεῖα
Member
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6. January 2010 @ 10:25 _ Link to this message    Send private message to this user   
just as a matter of asking should the router be turned off when not using it
Gavo28
Junior Member
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6. January 2010 @ 11:10 _ Link to this message    Send private message to this user   
Forgot to say the UPC lemming i was talking to said that 100mb broadband was on the way this year, he wasnt definite on the price but thinks it will be around the ?85 mark
tmck2
Member

1 product review
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6. January 2010 @ 11:24 _ Link to this message    Send private message to this user   
Originally posted by 3r1c:
NTL like Sky uses HDCP on the HD boxes, so you wont be able to record in HD, but recording onto DVD with a scart cable should be no problem, there is no way to encrypt a scart cable.

Although I have no idea why you would get a HD box only to record low quality onto a external recorder.
Anyway as far as I can make out the scart is only one way or else when connected to hdmi scart is immobilised
butsy07
Newbie
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6. January 2010 @ 13:26 _ Link to this message    Send private message to this user   
I agree UPC are offering a couple of good deals at the moment but they are just designed to sign you up for 12 month contracts. Especially since there are all the potential customers since the introduction of N3.
I'd also like to point out their very awful customer service and don't forget being left on hold for 30 mins plus and getting cut off. Also don't forget the missed appointments for installation/service etc etc etc. Too much bad service to mention.

Reluctantly I moved to Sky after the introduction of N3. I have to say I'm very happy with the service albeit expensive. I got the Sky+HD pack with the sports and I have to say it's worth it if you watch a lot of tv and have a HD tv.
NTL cannot rival this service as they have very limited channels available on HD.
I have also had to ring sky a couple of times regarding adding and removing channels and I have not had to wait more than 3-4 minutes before getting to speak to someone in customer service.
Overall Sky is a far superior service even though more expensive than NTL current deals. Well worth the extra on these points and no I don't work for sky and was a NTL customer for 6 years.

The decision came down to not being able to deal with ntl and their overall bad service any longer.
If I was gonna have to pay for a premium service now that N3 is here, that's exactly what you expect for your ?.

Cheers.
Junior Member
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7. January 2010 @ 10:52 _ Link to this message    Send private message to this user   
Ok lads one more time maybe its me, but let say you have a 3 and 6 year old and all they watch is the disney channel nothing else while going to bed.you cant get just the disney from upc unless you take the whole ditigal packege for each box .the ditigal package does not include the disney so in short you pay for 3 ditigal packages and also pay extra for disney.The point was just have a kids package and charge less .you pay 138 for two month ,no movies ,no sports a bit steep i think
Junior Member
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7. January 2010 @ 10:56 _ Link to this message    Send private message to this user   
Gavo are you saying they gave you all station include disney minus sports ,movies for 34 euro because that not what they charge me .like i said i pay 138 every two months. me thinks they are ripping me of
Member
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7. January 2010 @ 11:14 _ Link to this message    Send private message to this user   
if you subscribe to the disney pack for the main box then you should get the same channels in the other rooms as part of multiroom which is around 4.50, your been ripped off if your paying for 3 packages,ring upc to get sorted,your been seriously overcharged
AfterDawn Addict

3 product reviews
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7. January 2010 @ 11:16 _ Link to this message    Send private message to this user   
you can get the max pack from them for ?34.00 ok and if you add multi room on its an extra ?5.00 per box total charge for 3 rooms max pack should be no more than ?44.00
AfterDawn Addict

3 product reviews
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7. January 2010 @ 11:18 _ Link to this message    Send private message to this user   
think you are, I am on the Max pack which includes Disney, 34 a month. check their site, an extra 5 euro per month per box, dont know where your getting 138 from???? something seriously wrong there. check their site, prices all there
AfterDawn Addict

3 product reviews
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7. January 2010 @ 11:27 _ Link to this message    Send private message to this user   
He must have all the extra packages which is about ?30 a month for some of the football ones that is where the extra charges are coming from i would say
Senior Member
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7. January 2010 @ 11:34 _ Link to this message    Send private message to this user   
Buut he mentions 'no sports or movies'? Sounds like they are seriously ripping you off mate. I'd call up and give 'em hell to be honest.
At least the Highwayman had the decency to wear a mask!
Gavo28
Junior Member
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7. January 2010 @ 11:49 _ Link to this message    Send private message to this user   
Originally posted by Thetom:
Gavo are you saying they gave you all station include disney minus sports ,movies for 34 euro because that not what they charge me .like i said i pay 138 every two months. me thinks they are ripping me of
Yep thats exactly what im saying. Something is seriously wrong there, sounds like u have 3 different subscriptions whereas all you should be paying is the price of ur package - once - plus the additional 4.50 per extra box, 138 is insane, it wouldnt cost that to get all the sports & movies on top of the max package.
Member
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7. January 2010 @ 11:51 _ Link to this message    Send private message to this user   
just on that hea says 138 every 2 months,so its 69 every month, maybe he has espn or setanta
Gavo28
Junior Member
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7. January 2010 @ 12:21 _ Link to this message    Send private message to this user   
Oh good point, i missed the two month bit. I wonder is telephone or broadband included in that...
Member
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7. January 2010 @ 12:25 _ Link to this message    Send private message to this user   
dont think we have the full story here,but he still shudnt be paying for 3 packages
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chaaps
Newbie
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7. January 2010 @ 14:39 _ Link to this message    Send private message to this user   
Originally posted by reaper180:
dont think we have the full story here,but he still shudnt be paying for 3 packages
That sounds like a similar issue I had with N*L a couple of years back. I signed up with them and ordered the Max Pack with Sports and a second box for another room. Some weeks later I got my bill totaling over ?120. When I rang them they told me (after 45 minutes of 'Greensleeves') that I was paying for Max and Sports on both boxes (two packages) because I asked for a second box and didn't use the option name 'Multiroom' when ordering.
Sounds like this is what has happened here. Give them a ring and tear them a new one! I did.
 
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