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Finally Some Value For UPC Customers
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AfterDawn Addict

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10. January 2010 @ 15:05 _ Link to this message    Send private message to this user   
short answer NO same as dodgy boxes no N3 available
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11. January 2010 @ 06:48 _ Link to this message    Send private message to this user   
So what's the story with people that are currently on the 20mb package? Seeing as they no longer appear to be advertising the 20mb and the 30mb is the same price, do the 20mb customers get upgraded to 30mb, or are they ripping them off?
AfterDawn Addict

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11. January 2010 @ 06:52 _ Link to this message    Send private message to this user   
not sure, perhaps ring them and ask them
AfterDawn Addict

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11. January 2010 @ 06:53 _ Link to this message    Send private message to this user   
just of note, people on the Max pack have now got the ESPN chans as part of this pack at no extra cost!
dar9
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11. January 2010 @ 07:17 _ Link to this message    Send private message to this user   
Have BB and Phone with UPC and TV with Sky, saw their new fibre package and rang them about it, same old story its only for new customers and not existing customer scum like myself!

You'd think that they would be mad to get me over from sky, NOPE!
got a very uninterested member of the 'sales team' who couldnt really have cared less what package i was on or who my tv was with.

Stuck with my expensive package with sky (have to have the football!)
Trying to drum up courage to tell'em where to go, uk package £48.50 (?53-54) with free BB and phone, my package WITHOUT bb and phone ?87, wheres the justice???
AfterDawn Addict

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11. January 2010 @ 07:27 _ Link to this message    Send private message to this user   
the fibre pack from upc is not fully available in all areas and its for existing customers also as when I rang and inquired, they advised that its not in my area yet
dar9
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11. January 2010 @ 07:33 _ Link to this message    Send private message to this user   
does it jsut depend on what grumpy member of staff you get then to see if existing customers can get the fibre package? the person i was speaking to was fairly adamant it was for new customers only!
AfterDawn Addict

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11. January 2010 @ 09:40 _ Link to this message    Send private message to this user   
people there is an easy way to get around been a new customer order the package in your wife / partner name that way its a new sub simple as !!
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11. January 2010 @ 15:29 _ Link to this message    Send private message to this user   
not sure if that works with same address
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11. January 2010 @ 17:21 _ Link to this message    Send private message to this user   
so is upc giving the best broadband at moment with their fibre etc
AfterDawn Addict

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11. January 2010 @ 17:50 _ Link to this message    Send private message to this user   
why not dont people rent their houses out to other tennents ??

you could be a new tennent could you not
NightsJOD
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15. January 2010 @ 00:44 _ Link to this message    Send private message to this user   
As much as I hate to admit it, their offer is actually reasonable. I would have though they'd become worse after N3. I have a question about the BB though.

http://www.upc.ie/broadband/

Notice it says Usage limit is 40Gb when you get the 5Mb package and unlimited for 15 & 30. Would this actually be true unlimited usage? I noticed in the conditions here (htt p://www.upc.ie/broadband/fifteen/) it states that "All broadband services are subject to our acceptable usage policy" - Would this be defined as bandwith usage or something else like content? If the former, surely it would be in the usage limit like the 40Gb for 5Mb package indicates.

I ask as i've heard horror stories of them bumping up high downloaders to their ?80 a month ultimate package without notice. They also have this:

http://www.upc.ie/termsandconditions/acceptableusagepolicy/

Section three specifically. Admitedly it does state that the "data transfer allowance" is noted on the main upc site (which, aside from the aforementioned usage limit, it isn't). Dont want my mum having a heart attack if she gets a mental bill some month. They aren't 100% clear really are they?
AfterDawn Addict

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15. January 2010 @ 03:43 _ Link to this message    Send private message to this user   
usage policy to me, would be what you are using it for, but thats to cover their backsides, nowt to do with actual MB or GB totals you use, unlimited use is no cap on the line, if they state 40gb cap on the 5mb line, its the same as the eircom 30 gb cap on their 7mb service

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15. January 2010 @ 05:17 _ Link to this message    Send private message to this user   
Originally posted by NightsJOD:
Notice it says Usage limit is 40Gb when you get the 5Mb package and unlimited for 15 & 30. Would this actually be true unlimited usage? I noticed in the conditions here (htt p://www.upc.ie/broadband/fifteen/) it states that "All broadband services are subject to our acceptable usage policy" - Would this be defined as bandwith usage or something else like content? If the former, surely it would be in the usage limit like the 40Gb for 5Mb package indicates.

I ask as i've heard horror stories of them bumping up high downloaders to their ?80 a month ultimate package without notice. They also have this:

http://www.upc.ie/termsandconditions/acceptableusagepolicy/

Section three specifically. Admitedly it does state that the "data transfer allowance" is noted on the main upc site (which, aside from the aforementioned usage limit, it isn't). Dont want my mum having a heart attack if she gets a mental bill some month. They aren't 100% clear really are they?
It's a pretty hypocritical policy as it's not truly unlimited. It seems to be capped at 250gb. I exceeded it a while ago and they sent me a letter about it with the threat of moving me up to that higher priced package.

I sent them an e-mail about it basically tearing their ridiculous letter to shreds. Unsurprisingly I never got a reply. It's "unlimited", but it has a cap, therefore it's not really unlimited. To me that's false advertising and shouldn't be allowed. Also, if they don't state what the actual limit is anywhere on their site (which at the time they didn't, I don't know about now) then how the feck are people supposed to know not to exceed a specific numeric limit? It seems they deliberately do these things to try and catch people out and now they offer a 30mb package that's the same price as the 20mb but they won't upgrade you as it applies to new customers only and not people on current contracts. Gangsters.
NightsJOD
Junior Member
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15. January 2010 @ 06:17 _ Link to this message    Send private message to this user   
Originally posted by Scriber:
Originally posted by NightsJOD:
Notice it says Usage limit is 40Gb when you get the 5Mb package and unlimited for 15 & 30. Would this actually be true unlimited usage? I noticed in the conditions here (htt p://www.upc.ie/broadband/fifteen/) it states that "All broadband services are subject to our acceptable usage policy" - Would this be defined as bandwith usage or something else like content? If the former, surely it would be in the usage limit like the 40Gb for 5Mb package indicates.

I ask as i've heard horror stories of them bumping up high downloaders to their ?80 a month ultimate package without notice. They also have this:

http://www.upc.ie/termsandconditions/acceptableusagepolicy/

Section three specifically. Admitedly it does state that the "data transfer allowance" is noted on the main upc site (which, aside from the aforementioned usage limit, it isn't). Dont want my mum having a heart attack if she gets a mental bill some month. They aren't 100% clear really are they?
It's a pretty hypocritical policy as it's not truly unlimited. It seems to be capped at 250gb. I exceeded it a while ago and they sent me a letter about it with the threat of moving me up to that higher priced package.

I sent them an e-mail about it basically tearing their ridiculous letter to shreds. Unsurprisingly I never got a reply. It's "unlimited", but it has a cap, therefore it's not really unlimited. To me that's false advertising and shouldn't be allowed. Also, if they don't state what the actual limit is anywhere on their site (which at the time they didn't, I don't know about now) then how the feck are people supposed to know not to exceed a specific numeric limit? It seems they deliberately do these things to try and catch people out and now they offer a 30mb package that's the same price as the 20mb but they won't upgrade you as it applies to new customers only and not people on current contracts. Gangsters.
At least you get a warning then. Hopefully decent cinema releases are spread thin over the year :O
Gavo28
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15. January 2010 @ 20:33 _ Link to this message    Send private message to this user   
For anyone wondering how to get on to the new upc broadband speeds u need to sign up here:

http://www.upc.ie/about_us/Price_Changes/Speed_Changes/

or wait for them to do it,they said theyll have everyone switched over by april.
Junior Member
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16. January 2010 @ 14:35 _ Link to this message    Send private message to this user   
Originally posted by Gavo28:
For anyone wondering how to get on to the new upc broadband speeds u need to sign up here:

http://www.upc.ie/about_us/Price_Changes/Speed_Changes/

or wait for them to do it,they said theyll have everyone switched over by april.
Cheers for that.
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16. January 2010 @ 17:58 _ Link to this message    Send private message to this user   
can anyone recommend i have a upc lead coming in but i dont have a box as over the years the old box broke

and the wire only comes in a bit so i have to join the cable with cable from the tv and every so often i get the picture freezing is there a connection i can get to join the two wires tightly
Gavo28
Junior Member
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16. January 2010 @ 18:14 _ Link to this message    Send private message to this user   
Just get a back2back splitter and put regular connectors on the ends of both wires, i think that would work anyway.Correct me if im wrong anyone...
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16. January 2010 @ 20:47 _ Link to this message    Send private message to this user   
i dont think i need splitters its the main feed coming in its that connection from the main feed to the lead to the telly
Gavo28
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16. January 2010 @ 21:02 _ Link to this message    Send private message to this user   
Sorry back2back connector. Basically it just means u can take 2 cables that both have the same connection (the one that goes into the tv) and plug one into each end of the back2back
timo077
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18. January 2010 @ 10:44 _ Link to this message    Send private message to this user   
i just got digital max package for 4 euro extra a month as i was allready paying for espn and sky sports so for 4 uro i could have all basic channels , i also filled out form to get 15mb broadband , now i want to get extra point in room upstairs it will prob cost 5 extra a month i dont mind that but is their a way i can just get cable goin into kids room just so they have the basic 17 channels without paying another 5 euro a month each 2 kids rooms????
AfterDawn Addict

3 product reviews
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18. January 2010 @ 11:27 _ Link to this message    Send private message to this user   
just split the cable and run one to each room, that way they will get the 17 analogue chans to each tv, multiroom @ 5 euro per month is if you get a box for each room

timo077
Junior Member
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18. January 2010 @ 11:30 _ Link to this message    Send private message to this user   
Originally posted by MICKAH:
just split the cable and run one to each room, that way they will get the 17 analogue chans to each tv, multiroom @ 5 euro per month is if you get a box for each room
ok thanks
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jackoooh
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26. January 2010 @ 13:00 _ Link to this message    Send private message to this user   
hi guys just wondering anyone in the north kerry area gone with the chorus ntl fibre ultimate pack or maybe it isnt availablein in our area seen in another post it could be april(all areas) i dont really want to phone them yet if you have would you recommend them
thanks.

j casey
 
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