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IT professionals agree: Acer makes the worst notebooks
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The following comments relate to this news article:
article published on 20 August, 2010
Popular tech site TechRepublic recently polled their audience of IT professionals, asking them which vendors make the most and least reliable notebooks.
While the numbers were not huge in their favor, TR's audience says Dell makes the most reliable notebooks. Acer being the least reliable was more unanimous.
Says the site: "TechRepublic recently asked its massive audience of IT professionals ... [ read the full article ]
Please read the original article before posting your comments.
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AfterDawn Addict
1 product review
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20. August 2010 @ 23:45 |
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Originally posted by Jemborg:
We've had an ASUS EeePC netbook for a while that's going great. I have not heard good things about the Acer netbooks but that's admittedly anecdotal.
Most acer netbooks last a long time, but that it because netbooks in general will last well; they are not very complicated, and they are built with the knowledge that they will be treated not as a laptop, but as a mobile device.
Originally posted by jerred121:
wont last 2 years? 1 year!?!? What are you people doing to your notebooks? I've never had one of my personal notebooks just die or not last.
When I said that, I was speaking of people that use their notebooks hard...people that fly all over the country with them, drive from coblestone bricks in the city to dirt roads in the country, occasionally spill coffee all over it, etc... Also, truckers seem to use their notebooks very hard...even a toshiba will be in bad shape after a few years with a trucker; it will still work, but the thing will be held together with duct tape from all the times it was dropped far enough to crack the plastic.
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ddp
Moderator
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20. August 2010 @ 23:52 |
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agree on the truckers as a customer is 1 & he broke 1 hinge pin by dropping his hp laptop a number of times & doing in the hard drive which is how i acquired my sony laptop as it's hd was used to replace the hp's drive.
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AndroidOS
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21. August 2010 @ 14:08 |
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Member
1 product review
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21. August 2010 @ 15:13 |
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Who wrote the survey - Dell?
Utter nonsense
HP are terrible laptops - they are currently in court for problems i personally have had to fix in my workshop for numerous HP laptops and thats the graphics chip separating from the motherboard due to excessive heat amongst other regular faults!
Ibm used to make the best but its still Toshiba from the number of laptops i get to fix i havent seen a Toshiba, Ibm/Lenovo for months now!
Heat generation in my experience causes separation of components from the motherboard of quite a few makes that dont have adequate ventilation or decent cpu fan - the best models use two cpu fans or even extra ventilation fans - can be fixed by reflow soldering but its tricky - you can use a domestic temp controlled oven to fix your laptop if it is completely dead but its tricky and not guaranteed but if your laptop is fecked then its worth a try.
This message has been edited since posting. Last time this message was edited on 21. August 2010 @ 15:14
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lissenup2
Suspended permanently
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21. August 2010 @ 16:31 |
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Originally posted by ajsmsg78:
This has to be the most unreliable survey ever!!
No sh*t huh????
How can one survey show Dell and Acer being the worst and the other showing those two being the best. They clearly pooled a bunch of speds and retards..........or average American business owners and politicians.......one and the same.
I'm glad I read this because even being an IT professional and network manager, you learn something new every day and I had no clue or opinion about Acer. Actually.........always thought they were pretty good. Guess not and will never buy one now as I'm trusting my fellow IT peeps.
This message has been edited since posting. Last time this message was edited on 21. August 2010 @ 16:34
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tompilon
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21. August 2010 @ 20:20 |
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probably best way to interpret the charts is to combine them by calculating most% minus least% which yields:
Apple 15 - 7 = 8
Acer 6 - 24 = -18
ASUS 8 - 8 = 0
Dell 21 - 20 = 1
HP 18 - 21 = -3
Lenovo 17 - 8 = 9
Toshiba 15 - 12 = 3
100- 100= 0
I've always been an Apple and Dell hater and have loved my HP and ASUS notebooks so I'm being objective here.
This message has been edited since posting. Last time this message was edited on 21. August 2010 @ 20:24
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Member
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21. August 2010 @ 23:02 |
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saw a old nerd with a Acer Laptop with paw print stickers all over it running a linux distro and trying to do speed tests with a 3.5G Telstra USB Modem.
It was only the other day this article came out and got me thinking about the product itself, yes some laptop's are crap as but with the right hardware and a custom built OS example: Linux. Could it really be as bad as people say.
I have owned Mostly Toshiba Laptops (L300D) and i find it a great laptop that can have the living shit kicked out of it and still works. Also another reason i love this model that it came stock with a Atheros wireless card for Injection attacks.
Brand is 1 factor but like anything with computers there is all ways 500 different solutions which is why i want a recount of this study.
There is no supporting data apart from asking a small percentage of computer users, i am sure the few people in the office gave great reviews.
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pmshah
Member
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21. August 2010 @ 23:23 |
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My own personal experience is almost reverse of this opinion poll. Dell products in general and laptops/notebooks in particular are the worst I have come across.
BTW if one is truly IT professional they would not be using / recommending either of these two top/worst rated brands !!!!
This message has been edited since posting. Last time this message was edited on 21. August 2010 @ 23:24
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DoomLight
Junior Member
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22. August 2010 @ 22:17 |
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i call BS. i use an ACER laptop. granted i only use it once and a while. its hasn't been a bad laptop to me in anyway. i only use it for surfing and holding files. i dont expect more from it.
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IguanaC64
Member
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23. August 2010 @ 11:53 |
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I haven't been in IT for a few years...so my experience might/might not be relevant now. I've supported HP, IBM (prior to Lenovo), Dell, Toshiba, and Compaq notebooks. You have to realize that there is a difference between consumer grade laptops (those sub $500 laptops you can get) and the $1000-$2000 laptops that large corporations buy. If you're polling these guys then Dell doesn't look so bad. If you're polling the repair shop guys that see the cheap laptops abused on a daily basis by consumers then Dell is going to look like crap.
HP - Just crap when I supported them.
Toshiba - Solid hardware...horrible re-image disks (I prefer a Windows OEM reinstall CD) and all sorts of custom mini-utilities that had to be installed for extra function buttons, power management, etc.
IBM - had the unfortunate habit of using IBM hard drives (Hitachi bought IBM's hard drive division and carried on the tradition of probably being the most unreliable hard drives ever).
Compaq - The old Compaq Armada series was pretty reliable, but the hardware was usually last year's tech.
Dell's business support was always easy to work with (I've used their consumer level support and it was awful).
My Latitude D620 has lasted me 3 years with no repairs other than to fix a cracked LCD screen that was my fault. It gets hot as hell when I play 3d games on the road, but those laptop cooler pads work great at keeping temps down. It doesn't get hot at all if I'm not gaming. My D610 I had prior to the D620 had 2 failed hard drives (Hitachi...), but that was the only issue I had for the 3 years I had that one.
If you want to slam Dell on the capacitor issue then you need to slam nearly every major computer manufacturer buying capacitors around that time. I personally had Soyo, Asus, and Abit motherboards that had those same faulty caps. Dell is just the only one being held accountable for it. Dell was always good at shipping out replacement motherboards with good caps if I told them I saw capacitors with bulging tops.
This message has been edited since posting. Last time this message was edited on 23. August 2010 @ 11:55
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evohold
Newbie
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23. August 2010 @ 15:12 |
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I've always had good luck with Dell as far as reliability. Customer service has been a pain at times.
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juventini
Member
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23. August 2010 @ 21:59 |
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I demand a recount :P
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AfterDawn Addict
1 product review
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24. August 2010 @ 08:56 |
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Originally posted by pmshah:
My own personal experience is almost reverse of this opinion poll. Dell products in general and laptops/notebooks in particular are the worst I have come across.
BTW if one is truly IT professional they would not be using / recommending either of these two top/worst rated brands !!!!
What if they are worried about getting downsized? Sometimes I think that HP and Dell only make systems like they do to make sure that IT departments can't downsize.
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Eliel
Newbie
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24. August 2010 @ 15:34 |
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Originally posted by zachm1:
I just bought an Acer Aspire 5251. Don't seem to have any problems with it. Guess it comes down to preference, how you use it, and how you maintain it. Same as my desktop. I am running Vista Home Premium 32 bit without a stitch of problems for over a year and a half. I am always leary and cautious about reviews and take them with a grain of salt. Just do your homework I guess.
Got an Acer Aspire 52xx, 1yr 2mths ago, the battery is the only thing that have degraded, I use it for online videos, games, music, etc and I leave it on sometimes for a week and have never cleaned fan. Acer is pretty much the best Laptop I've had. Hardware components dont degrade as easy as with a Dell laptop. Dell have the worst laptops, when I was in college we had lots of physical(mouse pad, screen, overheating) and software problems pop up.
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Senior Member
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4. September 2010 @ 18:28 |
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Originally posted by KillerBug:
Dell? The company that uses 18V power supplies with 18V capacitors? Clearly, the people interviewed did not have much experience with end-user Dell models.
Personally, I find the Toshibas to be the most reliable (or at least the most rugged) laptops of those listed here. In my experience, they last an average of about 5 years in a semi truck...HP, Dell, Acer, Asus, and Apple all last less than 2 years.
Very true, Toshiba is probably the best notebook made these days but that really is a mood point as they all suck to some degree.
Dell, HP-Compac, and Acer are the worst and I'm sorry but Dell desktops pro or not are cheap too. Dell is living on their laurels just like HP however HP's support is sooooo poor that they are finally starting to get the BAD rep they deserve.
The only reason that some IT people prefer business solution Dell?s is that they get support from Dell like IBM use to offer it isn?t that the PC is more reliable.
A custom PC is really the way to go these days but with the prefabbed cheapies out there most people would solicit that cost difference and therefore go with the junk, which is fine but if you choose to do that it is smart to spend the $150+ for a 5 year support plan to cover failures that are apt to happen especially with notebooks or hand helds?.
This message has been edited since posting. Last time this message was edited on 4. September 2010 @ 18:29
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ps355528
Senior Member
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4. September 2010 @ 21:43 |
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these days dell make junk.. (go back 10 years and it's a different story.. a dell p2-400 will outperform most p3's) followed by packard-bell.. they never seem to perform up to spec for some reason.
toshiba lappys are decent..
the worst I have come across are those gateway crap things.. just awful.
acer seem ok.. except they seem to be set up by retards.. mirrored raid on the same hdd fat32 ffs?? what moron thought that up? with the junkiest so called dvd burners it is possible to buy.. 5 burns and dead...
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MrFawlty
Newbie
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5. September 2010 @ 06:46 |
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Software setup is another story again. i don't think ANY of the big manufacturers know what they're doing with software! Sony are possibly the worst - there is so much crapware installed on a new Sony it's crazy. Acer seems to have stopped the stupid fat32 mirrored hdd thing now which is better but they're still filling it with crap. The first thing I do with a new lappy is to format and do a clean install. :)
"Dont mention the war!"
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