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Facebook lagging in customer satisfaction
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The following comments relate to this news article:

Facebook lagging in customer satisfaction

article published on 19 July, 2011

Social networking behemoth Facebook is severely lagging in customer satisfaction, says the 2011 American Customer Satisfaction Index E-Business Report produced by ForeSee Results (via Cnet). The network was last in the report which analyzed how users feel about news sites, search engines, and social networks. Facebook got a 66/100, the lowest of all companies measured. Says Facebook ... [ read the full article ]

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Posted Message
hearme0
Senior Member
_ 		20. July 2011 @ 11:42 _ Link to this message    Send private message to this user   
What an F'ing surprise..............NOT.

FB site is convoluted, congested, non-sensical, pointless in most respects (i.e. Farmville and virtual drinking)and just boring and without any flow what-so-ever. It servers one basic purpose, find people you USED to know and even that is a pain in the ass. FB is nothing more than an excuse to befriend those you didn't want to be friends with in H.S.
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