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Nero 6Ultra edition burn problem.
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AfterDawn Addict
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13. July 2004 @ 19:33 _ Link to this message    Send private message to this user   
You have question marks for your driver version:

[00:20:50] NeroVision WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?,

That can't be a good thing! Go here for this driver:

Nero.com/us/631940733573829.html" class="korostus" target="_blank">http://www.Nero.com/us/631940733573829.html

I don't know if you even have Burning ROM. Nero comes in various flavors and I think you may have Express only, as indicated by the program version. Normally, if you were using the full Nero 6 program package, you would be using NeroVision Express 2. If that was the case then your Express version number would be something like 2.1.2.16, and not the number you are showing. Where did you get your Nero from?

It really does not look like the burn process even came close to starting...no disc info, no file sorting, no DAO, no error messages.
This log file is not actually an error message, however it is where error messages can be found. In your case there aren't any. What your log does not show kinda tells the story though.

Your transfer mode will switch from DMA to PIO after a certain number of read errors with that device so if it's your hard drive that switched then there might be a problem there, or at any rate this could indicate that your Nero installation may be corrupted and missing files, like the driver. You may want to consider removing and re-installing Nero.



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IMyself
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14. July 2004 @ 00:32 _ Link to this message    Send private message to this user   
OK. I've encoded the avi files using Cucusoft avi to dvd converter, then ran the files through ifoedit. I then successfully burnt them to disc using Nero Burning Rom. So it looks like the problem is with NeroVision Express. Doing it this way takes 4-8 hours encoding through Cucusoft, though, which is why I prefer NeroVision Express. Any idea as to why it would start doing this? I'm using Nero 6 Ultra, with all the recent updates installed - well, apart from InCD, which I took off yesterday. My Nero Vision Express is NeroVision Express 2 version 2.1.2.16.


Here's the log of the burn using Nero Burning ROM:



Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 11/06/1997 20:01:02
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 16/12/2003 20:18:06
Nero version: 6.3.1.17
Recorder: <TOSHIBA DVD-ROM SD-R5112>Version: 1031 - HA 1 TA 0 - 6.3.1.17
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <HL-DT-ST RW/DVD GCC-4480B>Version: C104 - HA 1 TA 1 - 6.3.1.17
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 6E040L0 atapi Port 0 ID 0 DMA: On
DiskPeripheral : Maxtor 6Y120P0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : TOSHIBA DVD-ROM SD-R5112 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST RW/DVD GCC-4480B atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
TOSHIBA DVD-ROM SD-R5112 F: CDRom0
HL-DT-ST RW/DVD GCC-4480 E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 510MB (523248kB)
Free physical memory: 121MB (124872kB)
Memory in use : 76 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

14.7.2004
UDF/ISO compilation
08:49:51 #1 Phase 112 File dlgbrnst.cpp, Line 1845
DVD-Video files reallocation started

08:49:51 #2 Text 0 File DVDVideoCompilation.cpp, Line 543
Content of VIDEO_TS.IFO has been modified

08:49:51 #3 Text 0 File DVDVideoCompilation.cpp, Line 543
Content of VIDEO_TS.BUP has been modified

08:49:51 #4 Text 0 File DVDVideoCompilation.cpp, Line 543
Content of VTS_01_0.IFO has been modified

08:49:51 #5 Text 0 File DVDVideoCompilation.cpp, Line 543
Content of VTS_01_0.BUP has been modified

08:49:51 #6 Phase 113 File dlgbrnst.cpp, Line 1845
DVD-Video files reallocation completed

08:49:51 #7 Text 0 File Isodoc.cpp, Line 6065
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 2 (Max. of 31 chars)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

08:49:51 #8 Phase 111 File dlgbrnst.cpp, Line 1845
DVD-Video files sorted

08:49:51 #9 Text 0 File Reader.cpp, Line 118
Reader running

08:49:51 #10 Text 0 File Writer.cpp, Line 124
Writer TOSHIBA DVD-ROM SD-R5112 running

08:49:51 #11 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

08:49:51 #12 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

08:49:51 #13 Text 0 File Burncd.cpp, Line 3172
Turn on Disc-at-once, using DVD media

08:49:51 #14 Text 0 File DlgWaitCD.cpp, Line 245
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1516527 (337:00.27, 2961MB)

08:49:51 #15 Text 0 File DlgWaitCD.cpp, Line 257
Write in overburning mode: NO (enabled: CD)

08:49:51 #16 Text 0 File DlgWaitCD.cpp, Line 2137
Recorder: TOSHIBA DVD-ROM SD-R5112, Media type: DVD-R
Disc Manufacturer: AN32 -
Disc Application Code: 64, Disc Physical Code: 193

08:49:51 #17 Text 0 File DlgWaitCD.cpp, Line 418
>>> Protocol of DlgWaitCD activities: <<<
=========================================

08:49:51 #18 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 1516528 (1516528) = #1516528/337:0.28
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1516528 blocks [TOSHIBA DVD-ROM SD-R5112]
--------------------------------------------------------------

08:49:51 #19 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [TOSHIBA DVD-ROM SD-R5112] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3105849344, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1516528 | lead-out | 1 | 0x00 | 0x41

08:49:52 #20 Phase 24 File dlgbrnst.cpp, Line 1845
Caching of files started

08:49:52 #21 Text 0 File Burncd.cpp, Line 4182
Cache writing successful.

08:49:52 #22 Phase 25 File dlgbrnst.cpp, Line 1845
Caching of files completed

08:49:52 #23 Phase 36 File dlgbrnst.cpp, Line 1845
Burn process started at 4x (5,540 KB/s)

08:49:52 #24 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

08:49:52 #25 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 9:32,445 (572445ms) -> OK

08:49:52 #26 Text 0 File DVDR.cpp, Line 1879
Recording mode: Sequential Recording Mode

08:49:52 #27 Text 0 File Mmc.cpp, Line 20401
Set BUFE: supported -> ON

08:49:52 #28 Text 0 File DVDR.cpp, Line 2020
Start write address at LBA 0
DVD high compatibility mode: Yes

08:49:52 #29 Text 0 File Cdrdrv.cpp, Line 8128
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 30000 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

09:28:38 #30 Text 0 File WriterStatus.cpp, Line 115
<TOSHIBA DVD-ROM SD-R5112> start writing Lead-Out at LBA 1516528 (1723F0h), lenght 0 blocks

09:28:38 #31 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

09:28:38 #32 Text 0 File DVDR.cpp, Line 2256
EndDAO: Last written address was 1516527

09:29:50 #33 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

09:29:50 #34 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK

09:29:50 #35 Phase 37 File dlgbrnst.cpp, Line 1845
Burn process completed successfully at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 15:07:32
File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 02/11/2002 09:53:04
File 'Drivers\PXHELP20.SYS': Ver=2.02.57a, size=17168 bytes, created 30/07/2003 03:02:00 (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2149 (xpsp_sp2_rc2.040610-1520), size=95360 bytes, created 11/07/2004 01:32:25 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

This message has been edited since posting. Last time this message was edited on 14. July 2004 @ 00:41

IMyself
Newbie
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14. July 2004 @ 00:44 _ Link to this message    Send private message to this user   
Fasfrank, downloaded and updated the driver. Trying NeroVision Express again.

This message has been edited since posting. Last time this message was edited on 14. July 2004 @ 00:59

Veblin
Senior Member
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14. July 2004 @ 00:57 _ Link to this message    Send private message to this user   
C:\Program Files\Ahead\nero\Wnaspi32.dll
IMyself
Newbie
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14. July 2004 @ 01:01 _ Link to this message    Send private message to this user   
Thanks, Veblin. After digging around, I managed to find the folder. Trying to encode and burn using Vision Express 2, which should take approx. 2 hours. Will post the logs here when it's done, or shows up an error.


Incidentally, I don't know why it was showing a very old driver, as the one in the Nero folder was from 2002-3 or so, not 1997!! Could it have something to do with my old Nero 5 installation? I'm sure I removed it when installing Nero 6.

WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 11/06/1997 20:01:02

This message has been edited since posting. Last time this message was edited on 14. July 2004 @ 01:08

Veblin
Senior Member
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14. July 2004 @ 01:12 _ Link to this message    Send private message to this user   
I'm not sure just replacing that driver is going to help with your NeroVision. We will see.

If it doesn't work then I would think that the best thing to do would be to completely uninstall Nero.
Make sure you have your serial#.
Reboot the computer.

Download and run the all the Nero Clean Tools from this page.
http://www.nero.com/us/631938356101755.html
When you have run all the Clean Tools, then Reboot again and reinstall Nero.

Install package 1,2 and 4.
http://www.nero.com/us/nero-up.php
You probably already have downloaded them, but you might want to download package 2 again because that is the one with NeroVision Express 2.

See what happens.

This message has been edited since posting. Last time this message was edited on 14. July 2004 @ 01:16

IMyself
Newbie
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14. July 2004 @ 02:51 _ Link to this message    Send private message to this user   
Well, this is most odd. Having changed the driver and reinstalled NeroVision Express 2, everything seems to be ok again. NeroVision Express 2 is working properly, converting and burning without error. Is it possible one of my uninstalls removed the driver for Nero?



1 hour and 29 minutes to convert and burn my avi files to DVD. So much better than the 4-8 hours converting and burning it takes when NeroVision Express 2 isn't working.


Nope, it's gone again. It happens when I try to burn a particular film. Could it be corrupt avi files?

Just noticed this in the log file:


[11:40:51] NeroVision WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 11/06/1997 20:01:02

So, even though I've replaced the driver, it's still going back to a driver from god only knows where. The correct driver is in the Nero folder.

This message has been edited since posting. Last time this message was edited on 14. July 2004 @ 08:43

ccampbell
Senior Member
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14. July 2004 @ 10:40 _ Link to this message    Send private message to this user   
Hi IMyself,

What version of NeroVision do you have? The Log file fails to indicate this. You should make sure you have the latest NeroVision Express 2.1.2.16, if not, please upgrade this first to see if it resolves your issue.

Also, it looks like you have or had the Sonic RecordNow software installed on your system. IF you still have it installed, try uninstalling it. And then look for the below driver and rename it with a .bac extenions. This is known to cause intermitant probelms with Nero and other recording programs.

'PXHELP20.SYS'

Rename to: PXHELP20.BAC

If you still have problems, please attach the full NeroVision Log file, as this is not the complete file. IT fails to show any of the conversions or even the start of the burn process. At the end of the write attempt, it will ask you if you wish to save the NeroVision Log file, save this and send append to your posting.

Regards,

Craig
IMyself
Newbie
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14. July 2004 @ 11:55 _ Link to this message    Send private message to this user   
Ahhh...I do have SonicNow installed. I have the latest version of NeroVision Express 2, too. I'll uninstall SonicNow right now.
IMyself
Newbie
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14. July 2004 @ 13:22 _ Link to this message    Send private message to this user   
Uhh...I don't appear to have that driver anywhere on my HDD. Where should it be?
ccampbell
Senior Member
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14. July 2004 @ 13:30 _ Link to this message    Send private message to this user   
You are not able to locate it by doing a search for the file name?

I believe they store the driver in your C:\Windows\System32 folder

It's been a while since I had to deal with that driver, but that is the logical place for it to be located.

Regards,

Craig
IMyself
Newbie
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14. July 2004 @ 13:57 _ Link to this message    Send private message to this user   
Searched all files and folders for it, just looked in the folder you suggested. It's not there.

On a more positive note, NeroVision Express is burning properly again. I think it could have been a corrupt avi file causing the problem, as it did it on one certain file.

This message has been edited since posting. Last time this message was edited on 14. July 2004 @ 14:02

ccampbell
Senior Member
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14. July 2004 @ 14:16 _ Link to this message    Send private message to this user   
Just talked with one of our Tech's, and he reminded me the problem was actually with an executable file that was left behind that worked with the .SYS file.

Look for the file: tfswctrl.exe

Delete this from your system and you'll not need to work about the 'PXHELP20.SYS' driver.

Regards,

Craig
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IMyself
Newbie
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14. July 2004 @ 14:47 _ Link to this message    Send private message to this user   
Thanks for that, Craig. I don't appear to have that exe file, either. NeroVision Express appears to be ok now. Will see if it starts acting up again, though.
 
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