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Locked out of windows 7
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Me79
Junior Member
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9. October 2013 @ 15:57 |
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the disc will not start itself when i start the laptop with the disc inside. I have checked bios and i can't enable cdrom it isn't hightlighted and when i press keys it doesn't change. Can anyone help? i have also downloaded Hirens but as the bios aren't changed nothing will boot automatically.
Thanks and sorry for being a div!
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hearme0
Senior Member
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9. October 2013 @ 16:44 |
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Originally posted by Me79:
Hi There
I am having a nightmare my bf has locked himself out of his laptop which is windows 7. I have a macbook so i'm trying my best to help him. We have googled everything as he hasn't got the disks and we don't ever get an option to use the administrator user. Can anyone please help us out.
Thank You
Emma
Don't listen to these lame answers. Truth is, you need a professional to help you unlock the account. One can do a rather simple (to a technician at least) unlock using HIRENS BOOT CD to blank out the Administrator account password. Doing a "recovery" like the other person suggested will wipe your data completely so F that!!
Just talk to a couple computer peeps or even dip into a BestBuy and ask a Geek Squad member if you can get a copy or use their Hirens Boot CD or any password reset program.
Sorry friend but even if you had the disc, it is still a little bit involved for non techies to do.
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ddp
Moderator
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9. October 2013 @ 17:02 |
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hearme0, she wants to put laptop back to factory default?
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Me79
Junior Member
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9. October 2013 @ 17:13 |
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Yeah thank you but not bothered about losing anything my fb has no pics or anything to save on this laptop just a simple factory restore that's it! Thank you!
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scorpNZ
AfterDawn Addict
4 product reviews
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9. October 2013 @ 21:00 |
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when in bios any settings changed must be saved before rebooting be sure you didn't select discard changes
if boot order can be changed so cd boots before hdd when booting you most probably have to hit enter to get cd highlighted then use arrow keys to move cd to top,this should be done under boot order not hardware devices
@ ddp
can you remember if the boot order can be changed from in BIOS or does it require tapping certain keys on boot to enable temporary changing only
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ddp
Moderator
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9. October 2013 @ 21:15 |
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AfterDawn Addict
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10. October 2013 @ 01:25 |
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@ddp,
If that is the model I think it is.. Acer aspire 5336...
It has special hardware and it's the only computer I ever ran into that I couldn't reset the password..
A Geek Squad friend brought one to me that a customer had passworded and they didn't know who it was and couldn't get into it.. I tried for a week and never could......
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Me79
Junior Member
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10. October 2013 @ 02:15 |
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The minus and plus sign or arrows are not working and letting me highlight anything it's so frustrating cos I'm so close yet so far away! Xxx
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ddp
Moderator
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10. October 2013 @ 12:24 |
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2oldGeek, if the cmos battery is removable than might be able to remove password, might!
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scorpNZ
AfterDawn Addict
4 product reviews
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10. October 2013 @ 12:43 |
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user manual was in link ddp gave
bios password reset at pge 46
boot order has two options it can be done at f12 & f2,best read manual first before attempting f12 pge 41 & f2 pge 50
http://tim.id.au/laptops/acer/aspire 3000 3500 5000.pdf
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ddp
Moderator
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10. October 2013 @ 12:50 |
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scorpNZ, your link does not work.
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AfterDawn Addict
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10. October 2013 @ 13:06 |
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Originally posted by ddp:
2oldGeek, if the cmos battery is removable than might be able to remove password, might!
Not stored in cmos on that computer. removing bat. does not clear password. I went all through that. have to get Acer to do it after providing proof of ownership..
been there.
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AfterDawn Addict
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10. October 2013 @ 13:18 |
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Acer has a anti-theft gimmick that actually works 
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