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DVD disk reading error
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kigroy
Newbie
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30. July 2004 @ 09:01 _ Link to this message    Send private message to this user   
Hello all,

I just recently got a computer from a friend, and he told me it was fully functional, but I can't seem to get the DVD-ROM to read DVD-R. I get the message:

Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows.

It will read CD's, CD-R's. I have not checked out a regular DVD (simply b/c I don't have one). I tried updating the drivers, and nothing seems to help. I run XP, the DVD-R was burned with Nero.

Thanks,
Kigroy
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Moderator
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30. July 2004 @ 10:06 _ Link to this message    Send private message to this user   
Hi,

I could be that the disc you're trying to use was poorly burned and has corrupt data on it as windows is reporting.

What make/model is the drive? Firmware version?

I'd highly suggest trying a factory DVD in the drive.



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kigroy
Newbie
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30. July 2004 @ 10:12 _ Link to this message    Send private message to this user   
The make and model is a NEC 5700A (it came with a dell dimension 4100). Not sure of the firmware version though.

The disk that I used to test in the DVD-ROM, works in my DVD player that is connected to the TV.

I'll check the firmware version tonight and test a real DVD as well.
Moderator
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30. July 2004 @ 13:40 _ Link to this message    Send private message to this user   
Nero Info Tool will list the firmware version.

http://www.afterdawn.com/software/cdr_software/cdr_tools/nero_info_tool.cfm

It looks like the latest firmware for your 5700A is version 3.43 so if yours is older there's a chance that updating it may help and certainly couldn't hurt the drives performance. Here's a link:

http://www.afterdawn.com/software/cdr_software/cdr_tools/nero_info_tool.cfm

If you do update the firmware just be sure to take it slow and follow any and all directions exactly since if you don't you can ruin the drive. It's an easy process but needs to be done right :)



My killer sig came courtesy of bb "El Jefe" mayo.
The Forum Rules You Agreed To! http://forums.afterdawn.com/thread_view.cfm/2487
"And there we saw the giants, and we were in our own sight as grasshoppers, and so we were in their sight" - Numbers 13:33

This message has been edited since posting. Last time this message was edited on 30. July 2004 @ 13:42

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kigroy
Newbie
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30. July 2004 @ 14:24 _ Link to this message    Send private message to this user   
Cool. Thanks for the information. I will give it a try tonight and post tomorrow with the results.

Thanks...
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