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Nintendo Switch dead pixels annoy buyers
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The following comments relate to this news article:

Nintendo Switch dead pixels annoy buyers

article published on 7 March, 2017

Some gamers with a new Nintendo Switch are complaining about annoying dead or stuck pixels on the device's LCD screen. Nintendo has responded that the dead or stuck pixels are a characteristic of LCD screens and shouldn't be considered a product defect. Yet, users are complaining that on a portable gaming device, stuck/dead pixels are a considerable distraction. Similar problems have ... [ read the full article ]

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Posted Message
hearme0
Senior Member
_ 		8. March 2017 @ 15:31 _ Link to this message    Send private message to this user   
Nintendo has hit a new low to honestly say that;


"dead or stuck pixels are a characteristic of LCD screens and shouldn't be considered a product defect."


Nonsense! This is tantamount to saying "cancer is the characteristic of humanity, it's not a problem" therefore, encouraging people to ignore!

F THAT!
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Mysttic
Senior Member
_ 		11. March 2017 @ 07:40 _ Link to this message    Send private message to this user   
LOL - nice. This is also not the first time they attempted this stunt - they did it on the 3DS too. People should just be smart and take it back anyhow: demand their $ back from the retailer front and let the retailer push that fight back onto Nintendo. A defect is a defect whether you deny it or not: it's not working as advertised.
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Menion
Member
_ 		14. March 2017 @ 02:09 _ Link to this message    Send private message to this user   
That is low, BBB complaints and demanding the retailer for a swap or refund appears to be the only course of action at this point. While dead pixels do happen with the age of a product, it is completely unacceptable for a brand new screen.

It's completely understandable that there will be a low percentage of defective units that ship, but Nintendo needs to own up to that low percentage and replace them. In the instance of a launch system, they should also be offering RMA options for the inconvenience.
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