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CD/DVD burner stopped working after downloading DVD Shrink 3.2
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sl81
Newbie
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12. June 2005 @ 20:13 _ Link to this message    Send private message to this user   
Hi,

I just downloaded DVD Shrink 3.2. Afterwards, my CD/DVD burner (8x for Dell Inspiron 8600) stopped working. When I put in a DVD or CD (audio or data) it does not recognize it and indicates that the disc drive is empty when I attempt to open it and says to insert a disc. Also, I can no longer use the eject button on the burner but instead have to go to "My Computer" and select "eject" after right-clicking on the D: folder. Any suggestions? Thanks!
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squizzle
AfterDawn Addict
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13. June 2005 @ 16:00 _ Link to this message    Send private message to this user   
where did you get DVD Shrink from? Wasn't a peer to peer site was it?

Maybe try to uninstall, check if everything's back to the way it was before and reinstall. If that doesn't work, try to download it again, maybe you got a corrupt download or something (rare but it could happen).

Also, did you install any other software at around the same time as you installed Shrink? Like Nero, Sonic, or Roxio?

Convert PAL to NTSC or NTSC to PAL------>http://forums.afterdawn.com/thread_view.cfm/167922
ScubaPete's guides------>http://www.dvdplusvideo.com/tutorial007.html
Bbmayo's guides------>http://home.comcast.net/~bbmayo/index.html

My ever-growing movie collection------>http://www.intervocative.com/dvdcollection.aspx/squizzle
sl81
Newbie
_
13. June 2005 @ 17:33 _ Link to this message    Send private message to this user   
Thank you for your reply. I got DVD Shrink from a friend on whose computer it seems to work fine. I did uninstall it, after which the burner still didn't work. I re-downloaded and re-installed it but that didn't help either.

I also downloaded Nero 6.0.0.11 at the same time (sent to me by the same person). After I downloaded Nero and DVD Shrink, I tried to open Nero, at which time a message popped up saying that some components of this program were incompatible with my operating system (Windows XP SP2). So I uninstalled Nero first and then tried to use DVD Shrink at which point I realized that my burner wasn't working anymore. I uninstalled and re-installed DVD Shrink and that's when I gave up last night.

Also, I already had Sonic RecordNow! version 7 on my computer to begin with.

This message has been edited since posting. Last time this message was edited on 13. June 2005 @ 17:34

squizzle
AfterDawn Addict
_
13. June 2005 @ 18:33 _ Link to this message    Send private message to this user   
OK, check to see if you have the programs called DLA and/or InCD installed. They are both nuisances that can cause your drive(s) to act up. DLA comes with Sonic and InCD comes with Nero.

What they are is packet writing software, allowing you to just drag and drop stuff onto your CD/DVD drive and it will burn as you drag and drop. Sounds good, but they access your drive constantly whether or not they're used and can lock up your drive (sound familiar?) and cause errors when burning or ripping. Best to just get rid of 'em if you have 'em.

Convert PAL to NTSC or NTSC to PAL------>http://forums.afterdawn.com/thread_view.cfm/167922
ScubaPete's guides------>http://www.dvdplusvideo.com/tutorial007.html
Bbmayo's guides------>http://home.comcast.net/~bbmayo/index.html

My ever-growing movie collection------>http://www.intervocative.com/dvdcollection.aspx/squizzle
sl81
Newbie
_
15. June 2005 @ 03:51 _ Link to this message    Send private message to this user   
Thanks for all your help! I finally got the DVD burner to work after restoring my system to the day I installed both programs. Nero seems to have been the problem as DVD Shrink appears to be working. Now I get to figure out how to use it. :)
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squizzle
AfterDawn Addict
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15. June 2005 @ 07:09 _ Link to this message    Send private message to this user   
glad you got everything working. Guides are available (check the links in my sig), process is simple once you do it a few times.

Convert PAL to NTSC or NTSC to PAL------>http://forums.afterdawn.com/thread_view.cfm/167922
ScubaPete's guides------>http://www.dvdplusvideo.com/tutorial007.html
Bbmayo's guides------>http://home.comcast.net/~bbmayo/index.html

My ever-growing movie collection------>http://www.intervocative.com/dvdcollection.aspx/squizzle
Related links
Download DVD Shrink from here.
Read our DVD Shrink guide from here!
 
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