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Avoid dealings with PhixClothing at all costs
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AfterDawn Addict
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18. August 2006 @ 23:27 |
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I would like a member based in the UK to do me a favour. My teenage son recently made a purchase from a Company located at Norwich, Norfolk NR1 1DD UNITED KINGDOM and has not received his goods. Further details will be supplied in PM if someone is willing to assist. Thanking you in anticipation.
This message has been edited since posting. Last time this message was edited on 19. August 2006 @ 16:36
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forkman
Member
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19. August 2006 @ 09:57 |
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I'm in the Uk if there is anything i can do i'll help.
But i live in Devon (a good 7 hour drive from Norich) and if you have ordered online what could i do ?
I drink lots because my Liver is EVIL
and must be punished.
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AfterDawn Addict
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19. August 2006 @ 16:35 |
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Basically what I would like is some info on the Company..mainly the phone number. I was hoping someone who lived nearby could do some enquiries for me. Thanks for your reply though.
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Senior Member
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19. August 2006 @ 17:08 |
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qwen hi X :)
if you like i'll help if i can PM me and i'll send you my e'mail
try this link as well
http://www.192.com/
 gif by ireland
we cant help if you wont help yourself |
AfterDawn Addict
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19. August 2006 @ 17:45 |
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Hi gurnard, I have sent you a PM, have your "wet fish" handy to slap em with, Cheers.
If you cannot help I will try a phone call....Oh the expense!!!
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janrocks
Suspended permanently
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19. August 2006 @ 20:41 |
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Hi.. I'm a business. Maybe if nothing else works.....
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AfterDawn Addict
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19. August 2006 @ 21:22 |
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@janrocks, Thanks also, it's just something my son purchased and it hasn't been sent after 2months and they're ignoring our emails, gurnard has offered to help. Do you know of phix clothing??
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AfterDawn Addict
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20. August 2006 @ 01:45 |
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Gif by Phantom69
 This message has been edited since posting. Last time this message was edited on 20. August 2006 @ 01:46
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AfterDawn Addict
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20. August 2006 @ 02:04 |
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@pulsar, Yes thats the compamy alright, their web site gives the address as 100 Prince of Wales Road, Norwich, Norfolk NR1 1DD, I checked out the directory given by gurnard and couldnt locate a phone number for them either. Funny thing my sons first order was delivered within 2 weeks...a really smart jacket...just cannot understand why there's problems getting this one.
I really appreciate ALL the help I am getting from you guys, Cheers.
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phixuk
Newbie
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20. August 2006 @ 02:19 |
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Hello,
My name is Caroline from Phix Clothing.
We found this url from checking our statcounter which gives us information on where are users are visiting are site from.
Please could you give me information on your order so I can sort this out for you. This appears to be a mistake as we always despatch everyones order and want every customer to be 100% satisfied.
My e-mail is [removed] please contact me asap.
Many Thanks,
Caroline
This message has been edited since posting. Last time this message was edited on 20. August 2006 @ 02:29
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Senior Member
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20. August 2006 @ 02:19 |
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hi :)
their account at Ebay has been closed
there is another phix just down the rd
PHIX CLOTHING LTD. 76 ST. LEONARDS ROAD NORWICH NR1 4JF Map Photo More Info
Distance from NR1 1DD: 0.45 miles
will know more monday
gif by ireland
we cant help if you wont help yourself |
Moderator
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20. August 2006 @ 02:30 |
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@phixuk - Caroline, i've had to remove the email address however i've passed it to Gwen privately
Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules *** |
AfterDawn Addict
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20. August 2006 @ 02:50 |
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To everyone who has responded to my post, Thank You I am overwhelmed with the assistance offered...it is wonderful to know that members are so willing to offer assistance when needed. I will send an email and will certainly report back as to the outcome. I am certain there has been some type of oversight and i have no doubts that the matter will soon be resolved.
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AfterDawn Addict
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21. August 2006 @ 02:28 |
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Well sad to say, some 24 hours later there has been no response to my email...seems like my thoughts on a resolution were incorrect.
I have just been informed I can lodge a case against the "supplier" through PayPal so I am regrettably taking this course of action,
This message has been edited since posting. Last time this message was edited on 21. August 2006 @ 03:16
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AfterDawn Addict
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21. August 2006 @ 03:49 |
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So much for Caroline at phixuk. It really annoys me when these companies just take the p*ss out of customers. The internet is great, but when you get these sh*t outfits, it just spoils it all.
Bunch of fr*gging t*ssers...
Gif by Phantom69
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AfterDawn Addict
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21. August 2006 @ 14:41 |
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@Pulsar, I now tend to agree with you, I dont think Caroline does exist, I was hoping there would be a reply to my email when I awoke this morning but no such luck. Guess I will just now leave it in the hands of PayPal. Cheers.
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janrocks
Suspended permanently
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21. August 2006 @ 17:20 |
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Hi.. You can always try checking if they are a real company here.
http://wck2.companieshouse.gov.uk/
There is a UK trick with ebay and paypal..they always say allow 28 days for delivery..paypal won't refund after 30 days. Don't hold your breath when dealing with businesses (especially ebay businesses) in the UK.
I pay C.O.D on everything these days because I was ripped off lots of times on ebay, paypal or not..
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AfterDawn Addict
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21. August 2006 @ 21:57 |
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@janrocks, My son has dealt with them only recently and had no problems with his first purchase, it's this latest one that's giving us grief.
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AfterDawn Addict
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22. August 2006 @ 10:40 |
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The fact they are uncontactable by phone is strange to say the least...
Gif by Phantom69
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AfterDawn Addict
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22. August 2006 @ 13:23 |
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@pulsar yes I agree and the fact that they STILL refuse to respond to any correspondence doesnt help restore any faith in having the matter solved in a satisfactory manner. It appears caroline, if she does represent the company concerned was "talking through her hat"
Its funny because their web site states it will respond to emails within 24 hours.
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mackdl
Senior Member
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22. August 2006 @ 14:04 |
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AfterDawn Addict
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22. August 2006 @ 14:20 |
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All the negative feed back replies on E-bay say they don't reply to E-mails.
Bunch of complete & utter tossers......
Gif by Phantom69
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Senior Member
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22. August 2006 @ 15:40 |
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Just giving you some food for thought: I noticed that Phix Clothing's website is hosted by Alchemy Communications through webhost4life. Alchemy, in my experience, is a rather dodgy ISP. Many ISPs will shut down sites if there is any evidence of fraudulent activity by their customers. Alchemy sometimes doesn't. If you really want to pursue this, you could still try notifying them and, if they don't shut the site down, contact the California Attorney General (where Alchemy and their downstream, webhost4life, is located) and inform them that Alchemy/Webhost4life may be knowingly abetting fraud by allowing this site to continue running. California is pretty tough on that kind of thing and, at least, that'll make what Phix is doing a little harder and more expensive. Again, perhaps this is another remedy if Phix doesn't fix the situation on their own.
-Do you believe you own your computer and shouldn't be told what you can run and do? Then say *NO* to Microsoft Vista!
-Since half the questions here involve media problems, here ya go: Only use Verbatim or Taiyo-Yuden discs (get your TYs from Rima.com, not Supermediastore or meritline). Forget the rest, no matter what "brand" they sell under. Always burn at 4x speed regardless of the speed rating of this discs or your drive. If you have burn problems with these then you have to update your drive's firmware. For double-layer discs, only use Verbatim DVD+R DL and burn them at 2.4x speed.
This message has been edited since posting. Last time this message was edited on 22. August 2006 @ 15:44
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AfterDawn Addict
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22. August 2006 @ 18:21 |
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Well PayPal are about as usefull as an ashtray on a motorbike. They say as the dispute is over 45 days old (from time of purchase) I can "go whistle".....maybe I should have lodged a PayPal claim at the same time as I placed the order, or NOT allowed a reasonable time for postage from the UK to Aust.
I think that PayPal should be advised that the company appears to be "Dodgy" at best and withdraw their services, save them a lot of work within the 45 day period.
Stay Tuned.
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mackdl
Senior Member
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22. August 2006 @ 21:45 |
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Sorry about spelling your name wrong Gwendolin. I agree, 45 days is not enough time for International transactions. I purchased a dvd from the US, I'm in Canada. It took well over 30 days. I can get in my car and drive to the place of origin in 2hrs, if I didn't have to take a ferry to the mainland. It was stuck in Customs all that time, and the postmark indicated the seller mailed the very same day. It got to Customs that night. Hopefully this may be the cause of your son's delay.
This message has been edited since posting. Last time this message was edited on 22. August 2006 @ 21:45
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