DVD Shrink crashing when backing up

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DVD Shrink crashing when backing up

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toz199

Newbie

18. September 2006 @ 13:50

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Issue: Whenever I try to backup a disk, DVD Shrink crashes, saying an exception has occured.

Below are the output log files and corresponding event log entry. Since there have been previous issues regarding Nero, I currently have "enabling burning with Nero" unchecked. I'm using Nero 6.6.0.18

Exception output file:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="DVD Shrink 3.2.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="DVD Shrink 3.2.exe" SIZE="598086" CHECKSUM="0xFE3A562A" BIN_FILE_VERSION="3.2.0.15" BIN_PRODUCT_VERSION="3.2.0.15" PRODUCT_VERSION="3.2.0.15" FILE_DESCRIPTION="DVD Shrink 3.2" COMPANY_NAME="DVD Shrink" PRODUCT_NAME="DVD Shrink" FILE_VERSION="3.2.0.15" ORIGINAL_FILENAME="DVD Shrink 3.2.exe" INTERNAL_NAME="DVD Shrink 3.2.exe" LEGAL_COPYRIGHT="Copyright (C) dvdshrink 2003-2004. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.2.0.15" UPTO_BIN_PRODUCT_VERSION="3.2.0.15" LINK_DATE="07/25/2004 18:15:17" UPTO_LINK_DATE="07/25/2004 18:15:17" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="unins000.exe" SIZE="77257" CHECKSUM="0x9DE0B976" BIN_FILE_VERSION="51.15.0.0" BIN_PRODUCT_VERSION="51.15.0.0" PRODUCT_VERSION=" " FILE_DESCRIPTION="Uninstaller" COMPANY_NAME="" PRODUCT_NAME="Inno Setup" FILE_VERSION="51.15.0.0" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="Copyright (C) 1997-2004 Jordan Russell" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="51.15.0.0" UPTO_BIN_PRODUCT_VERSION="51.15.0.0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A" BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945" PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2945" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00" UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Event log entry:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 9/18/2006
Time: 2:30:26 PM
User: N/A
Computer:
Description:
Faulting application DVD Shrink 3.2.exe, version 3.2.0.15, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00011404.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 76 64 ure dvd
0018: 20 73 68 72 69 6e 6b 20 shrink
0020: 33 2e 32 2e 65 78 65 20 3.2.exe
0028: 33 2e 32 2e 30 2e 31 35 3.2.0.15
0030: 20 69 6e 20 6e 74 64 6c in ntdl
0038: 6c 2e 64 6c 6c 20 35 2e l.dll 5.
0040: 31 2e 32 36 30 30 2e 32 1.2600.2
0048: 31 38 30 20 61 74 20 6f 180 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 31 31 34 30 34 0d 0a 011404..

Appreciate any thoughts / insights into what might be going on

Thanks!

[ + quote]

laddyboy

AfterDawn Addict

18. September 2006 @ 14:45

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Hello.

Does this happen with every disk you try to backup or with just a certain disk?

Are you using any other programs in the background like AnyDVD?

Are you backing up directly from the DVD itself or from ripped files on the hard disk? If the latter, are you passing the ripped files through a "cleanup" program like FixVTS or VobBlanker before processing with DVD Shrink?

Does this error only occur after clicking the Backup! button in Shrink? Does any processing occur before the error results?

Have you tried uninstalling DVD Shrink and then doing a clean reinstall?

If you have the Nero suite, have you tried using Nero Recode instead of DVD Shrink? Does the same error occur?

There's another free shrinker out there as well. At least it used to be free.

http://www.shrinkto5.com/

[ + quote]

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