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hookem59
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29. October 2006 @ 14:03 _ Link to this message    Send private message to this user   
I installed new (1gb) memory on two separate computers and Shrink quits on both when I click "Backup." Could it be the new memory? Unfortunately the old memory is not available to put back in and try. I didn't have this problem before installing the new memory. All other applications seem to work fine, but Shrink is probably my most demanding application based on how the CPU temperature soars when I run shrink "Backup."

James Bagwell
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29. October 2006 @ 14:12 _ Link to this message    Send private message to this user   
what movie are you trying to backup?
Senior Member
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29. October 2006 @ 14:21 _ Link to this message    Send private message to this user   
hookem59
Adding more memory would only help your PCs run better (unless the sticks were defective).

Quote:
I installed new (1gb) memory on two separate computers and Shrink quits on both when I click "Backup."
Since the same thing is happening on both PCs while trying to backup the same movie (I'm assuming you tried the same movie on both PCs):

This is most likely caused by an encryption issue that shrink can't handle, so try using an alternate like DVDfab decrypter to rip the DVD video files files with. When DVDfab is done, open the files ripped to your hard drive using shrink (using the open files tab) and proceed as you normally would.

Get DVDFab beta version here (it's free);
http://www.dvdidle.com/free.htm

You can also try ripit4me found here with a guide;
http://www.ripit4me.org/

Last, you can try using AnyDVD (free for 21 days);
http://www.slysoft.com/en/anydvd.html

Note: If your concerned about your CPU temp, open the case and make sure all the fans are running properly (take a good look at the CPU fan), clean out any dust bunnies you might see.


Use Anydvd and believe
http://www.slysoft.com/en/anydvd.html
DVDFab HD Decrypter (free)... http://www.dvdfab.com/free.htm


Dont Worry Be Happy:)

This message has been edited since posting. Last time this message was edited on 29. October 2006 @ 14:34

AfterDawn Addict
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29. October 2006 @ 15:15 _ Link to this message    Send private message to this user   
hookem59

Sounds like DRM problems as johnl123 said. Does it quit immediately after clicking "backup" or after shrink has been working? If immediately it's DRMs! As Rab said what is the movie?


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hookem59
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30. October 2006 @ 09:34 _ Link to this message    Send private message to this user   
It did turn out to be an encryption issue on one computer but the other computer still quits even on an unencrypted movie.


James Bagwell
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