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Late last night, Bestbuy customers were able to fill out preorder forms for the PlayStation 3, online at www.bestbuy.com. The whole process seemed legit as customers believed they could obtain a PS3 without having to lineup or camp outside the store on launch day. However, the simple fact that Bestbuy gave customers preorders for a console should shock everyone, considering the fact that they never do preorders. There were reports that some people were actually able to fill out 12-15 preorders using different accounts. The whole system was hectic and fueled by the need for PlayStation 3.

To clear up this mess, we at PS3Land were able to get a hold of a Bestbuy sales representative via their public number 888-BESTBUY. The man assured us that the whole preorder process was a system glitch. Informed us that Bestbuy does not do preorders and that everyone who was able to obtain a preorder on their site will not be receiving one and will be given a full refund. His answer comes as no surprise, considering Bestbuy's history of console launches and the lack of news that they would be taking preorders last night. To clear up the matter even further, the sales representative assured us that all participating Bestbuy outlets will be opening their doors on November 17 at 8 a.m. An employee will come around giving out PS3 tickets that correlate to the exact amount of PS3s their store holds. When a customer receives a ticket, he/she will be able to go inside the store and purchase a PS3. Does this process sound familiar?

PS3Land apologizes to anyone who had their hopes of getting a PS3 without having to wait in unbearably long lines. The PS3 will be hard to obtain due to the low number of units available on launch day. Good luck to all of those who will be camping out for a system, and happy PS3 hunting.

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Originally posted by bobino:

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I actually heard from a source of mine that they actually are going to honor it :)

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A leaked online PS3 pre-order form on BestBuy.com has lead to a minor Internet scandal. The other day, several message boards were buzzing with a link that allowed online pre-orders at Best Buy. Those who followed the link could fully purchase a PS3, with an expected shipping date of November 17. Unfortunately, everyone who ordered a PS3 online from Best Buy has had their dreams of a launch day party dashed.

In a letter sent today to customers, Best Buy apologized for the confusion, but asserted it had not intended to allow anyone to pre-order a PS3 online. The online availability of the PS3 lead to fevered pre-orders during the short window in which the link was active. IGN editors pre-ordered seven consoles. All for naught.

Part of the letter sent to customers read:

Thank you for your recent visit to BestBuy.com. Unfortunately, your pre-order for the PlayStation 3 gaming system will be cancelled. Our system was not intended to take pre-orders on the PlayStation 3 gaming system. BestBuy.com will not be taking pre-orders for this item. Your pre-order will be cancelled and you will not be charged.


As compensation, Best Buy has given a $10 coupon to all those who erroneously pre-ordered a PS3. Yeah, that's certain to stem the tide of anger from the PlayStation faithful.

With the North America receiving just 400,000 units at launch, demand for the PS3 is extremely high. It is going to be difficult for anyone anxious for a PS3 to get hold of a system before the holidays.

Though Best Buy is not offering online pre-orders, it is expected to have systems in stores on November 17. Call ahead and prepare to wait in line overnight. Your PS3 will thank you for your sacrifice

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