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Blockbuster raises Total Access prices again
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The following comments relate to this news article:
article published on 21 December, 2007
As part of new CEO Jim Keyes' bid to bring the cost of its Total Access program under control, Blockbuster has increased the price for two tiers of the service and stopped offering the highest tier entirely. Total Access is the name of the program that combines online movie rentals with in-store returns. With prices comparable to mail-only plans offered by online rental leader Netflix, Total ... [ read the full article ]
Please read the original article before posting your comments.
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tripplite
Suspended due to non-functional email address
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21. December 2007 @ 18:26 |
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after reading this i came to the conclusion that blockbuster is a communist run company, so im switching to netflicks
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AfterDawn Addict
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21. December 2007 @ 18:31 |
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Might have better luck with Netflix. :-)
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saltynuts
Suspended permanently
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21. December 2007 @ 18:56 |
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with redbox kicking their ass are they crazy,and the lower cost of standard dvds are they nuts or do they want to go out of bussiness.
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jm1647
Newbie
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21. December 2007 @ 19:48 |
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It has been Netflix and Redbox for me since August when BB did the last price increase on the 3@time unlimited to $24.99 + tax. Redbox rentals are only $1 + tax until 9PM the night after you get them.
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Member
1 product review
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21. December 2007 @ 20:15 |
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I was thinking of joining BB again soon, I canceled because of the prince increase the last time. Guess I'll be joining Netflix
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b18bek9
Member
1 product review
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21. December 2007 @ 20:57 |
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been with netflix since they basicly cme out and proud of it lots of hd dvd titles and blu ray
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1 product review
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21. December 2007 @ 21:18 |
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Originally posted by b18bek9:
been with netflix since they basicly cme out and proud of it lots of hd dvd titles and blu ray
how many of those HD DVD and Blu Ray that you rent have ever been unplayable?
I only ever rented 2 HD DVD's from BB and they were both so scratched that they were unwatchable.
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AfterDawn Addict
4 product reviews
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21. December 2007 @ 22:24 |
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BB is going insane.....
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Member
1 product review
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21. December 2007 @ 22:41 |
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it's just so tempting to get Total Access because of the BB down the street.
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Member
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21. December 2007 @ 22:58 |
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i have bb and canceled netflix when they stopped sending me movies...remember the story a while back about netflix not shipping new movies if you rented too much...i was a victim. I would have to report my movies missing in the mail to have them magically appear the next day as returned. Customer service told me that it was interesting and said they would research it only to never hear back from them. In store returns are great and thats why i stay with blockbuster
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AfterDawn Addict
4 product reviews
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21. December 2007 @ 23:01 |
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Originally posted by monteca:
i have bb and canceled netflix when they stopped sending me movies...remember the story a while back about netflix not shipping new movies if you rented too much...i was a victim. I would have to report my movies missing in the mail to have them magically appear the next day as returned. Customer service told me that it was interesting and said they would research it only to never hear back from them. In store returns are great and thats why i stay with blockbuster
either pay more or get throttled if you rent to much, damned if you do damned if you don't.
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Beachman
Newbie
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21. December 2007 @ 23:23 |
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I don't know why anyone would choose netflix? i have had both, and the rent online, and return at the store while checking out another can not be beat.
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AfterDawn Addict
4 product reviews
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21. December 2007 @ 23:26 |
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Originally posted by Beachman:
I don't know why anyone would choose netflix? i have had both, and the rent online, and return at the store while checking out another can not be beat.
ya but BB has it where you have to pay/rent at the store separately, I prefer netflix still I don't have to fool with he lame ass store.
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Senior Member
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21. December 2007 @ 23:33 |
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Quote:
Originally posted by Beachman:
I don't know why anyone would choose netflix? i have had both, and the rent online, and return at the store while checking out another can not be beat.
ya but BB has it where you have to pay/rent at the store separately, I prefer netflix still I don't have to fool with he lame ass store.
You don't pay anything at the store--if that's what you were implying. Yes, some people that have to drive far to a BB, it's probably not worth it. But here, in NYC, where I am, the BB is about 10 minutes round trip. Even if I WASN'T throttled/blacklisted by Netflix (and trust me, I was--in fact, Netflix admits to it), I would join BB just for the in-store returns.
Yes, obviously, I agree. 34.99 is insane. I have to do the math to see if it's worth it.
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Junior Member
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22. December 2007 @ 01:29 |
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i hate bb when i first started total access and went to go return my dvds instore i had to register for a membership and when they found that another family member already had an account they let me use the same card and then the next time i go there they force me to make my own account! ill never use bb again unless they give me another free trial
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jookycola
Member
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22. December 2007 @ 12:58 |
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^^^Idiots.
Let's remember Blockbuster was and still is the original evil empire. They cheated customers (rediculously high and unfair late fees), and treated them like crap loooooong befor Netflix came along and throttled people. As far as i'm concerned BB could give movies away and i wouldn't take it because you know somewhre they've got a back scheme to get money out of you. They have the worst business model around, they can't come up with an original concept of their own. All they can think of is how to take someone elses innovative idea and apply new ways to use it to treat the customer like sh*t and cheat them out of money.
It's all about redbox for new releses, and Netflix 3 @ time for old ones and T.V. shows.
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Senior Member
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22. December 2007 @ 14:07 |
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Originally posted by jookycola:
^^^Idiots.
Let's remember Blockbuster was and still is the original evil empire. They cheated customers (rediculously high and unfair late fees), and treated them like crap loooooong befor Netflix came along and throttled people. As far as i'm concerned BB could give movies away and i wouldn't take it because you know somewhre they've got a back scheme to get money out of you. They have the worst business model around, they can't come up with an original concept of their own. All they can think of is how to take someone elses innovative idea and apply new ways to use it to treat the customer like sh*t and cheat them out of money.
You know, I couldn't care less about BB. I don't care if they go out of business. But I hate logic like this person states.
1- They treat their customers like crap? What big company DOESN'T treat their customers like crap? Netflix flat out denied throttling AND then admitted to throttling. Then, they said if you're going to sue them over their false advertising, you have to meet their clauses. Beyond that, big companies don't care about 1 or 2 little customers. So why is this a fault against BB? You can say the same thing about Netflix (OR ANY OTHER BIG COMPANIES)
2- They can't come up with their own original concept? Give me a break. So because they stole the same idea from Netflix, they're bad? Is Pepsi evil because they stole the cola idea from Coke? Is Infiniti evil because they stole the idea of the Nissan 350Z and turned it into the Infiniti G35? Companies always steal from each other. Who gives a damn? And for the record, when companies steal from each other, customers benefit from the competition.
AND
Total Access, mind you, is entirely their own. They didn't steal that from Netflix.
3- "They got a back scheme to get more money out of you." What company doesn't have a "back scheme" (whatever the hell that is) to get more money out of the customer? If I'm selling my car, wouldn't I want to get the most out of my buyer? I'm not going to sell him my $20,000 for $5,000.
And for the geniuses that complain that you have to sign up for a Blockbuster in-store membership--what do you expect? lol If they say that the online and in-store memberships aren't the same, you're obviously going to need 2 separate ones. Not only that, the in-store membership is FREE!
Here: http://dictionary.reference.com/browse/logic
This message has been edited since posting. Last time this message was edited on 22. December 2007 @ 14:09
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saltynuts
Suspended permanently
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22. December 2007 @ 14:24 |
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Originally posted by Mr_Pink:
Originally posted by jookycola:
^^^Idiots.
Let's remember Blockbuster was and still is the original evil empire. They cheated customers (rediculously high and unfair late fees), and treated them like crap loooooong befor Netflix came along and throttled people. As far as i'm concerned BB could give movies away and i wouldn't take it because you know somewhre they've got a back scheme to get money out of you. They have the worst business model around, they can't come up with an original concept of their own. All they can think of is how to take someone elses innovative idea and apply new ways to use it to treat the customer like sh*t and cheat them out of money.
You know, I couldn't care less about BB. I don't care if they go out of business. But I hate logic like this person states.
1- They treat their customers like crap? What big company DOESN'T treat their customers like crap? Netflix flat out denied throttling AND then admitted to throttling. Then, they said if you're going to sue them over their false advertising, you have to meet their clauses. Beyond that, big companies don't care about 1 or 2 little customers. So why is this a fault against BB? You can say the same thing about Netflix (OR ANY OTHER BIG COMPANIES)
2- They can't come up with their own original concept? Give me a break. So because they stole the same idea from Netflix, they're bad? Is Pepsi evil because they stole the cola idea from Coke? Is Infiniti evil because they stole the idea of the Nissan 350Z and turned it into the Infiniti G35? Companies always steal from each other. Who gives a damn? And for the record, when companies steal from each other, customers benefit from the competition.
AND
Total Access, mind you, is entirely their own. They didn't steal that from Netflix.
3- "They got a back scheme to get more money out of you." What company doesn't have a "back scheme" (whatever the hell that is) to get more money out of the customer? If I'm selling my car, wouldn't I want to get the most out of my buyer? I'm not going to sell him my $20,000 for $5,000.
And for the geniuses that complain that you have to sign up for a Blockbuster in-store membership--what do you expect? lol If they say that the online and in-store memberships aren't the same, you're obviously going to need 2 separate ones. Not only that, the in-store membership is FREE!
Here: http://dictionary.reference.com/browse/logic
Since you are so smart and like to make perfect sense then you know that the 350Z and the G35 is owned by the same company nobody stole anything.infiniti is the luxury division of nissan.
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Member
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22. December 2007 @ 15:01 |
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If people dont like late fees then return the movies to blockbuster on time. If you are stupid enough to not return the movie than you are gonna have a late fee. Red box charges late fees and neither company is hiding what they are.....you rent from them and dont like their terms when YOU dont return. It all falls into the hands of the consumers whether you get a late fee.....blockbuster isnt trying to charge you after you return a movie on time, are they?
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jookycola
Member
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22. December 2007 @ 16:56 |
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HMMM.
Mr. Pink could you make it a bit more obvious that you are the worst ?Blockbuster P.R. Mole? ever? It's sickeningly obvious your (most likely) put here to put positive P.R. spin on the company because your working wayyyy to hard to defend it in your replies to just be a casual AD forum member.
Sounds like you need logic...or to hide it a bit more that BB pays you to hit up forums and defend them from people that want to kick sand in their faces. What I said isn't B.S. logic (as your trying to spin it to sound like)
It's truth.
No matter how "stupid" you think it is. It STILL cost less for a person to do 3 @ a time with Netflix and get new releases from RedBox than dumping cash into a lost concept like Total Access. If BB is doing so well with the TA concept explain why it's retooled like every quarter, and they keep raising their prices? Netflix and RedBox hasn't changed their business model, and have actually lowered prices.
Is it assbackwards to get netflix in the mail and new movies from RedBox?
No more illogical than getting Total Access in the mail and going to BB stores for new releases. Only my way cuts the jerkoffs BB out of my cashflow. And I'm good with that, because I agree with the majority that BB sucks.
It?s not poor logic, and no secret BB built it?s entire empire on ripping people off, using hidden fees, and trap door tactics. You burn enough people that they file a huge multi-million dollar class action lawsuit against your shady business tactics?.and they win. Then you deserve public scorn and distrust, they rightfully deserve the public hate and backlash they have.
It?s not a matter of returning late, they made the late fees unusually large without any real justification. Enough so, the Courts ruled in favor of the people, not BB. If they were justified in overcharging people outrageous late fees, just because people were lazy and returning movies late they would have had won the case?.they did not win. Because they were straight up ripping people off hand-over-fist. They managed to piss off enough people, the people turned on them. They screwed themselves.
Just on example:
I had a VHS movie stolen out of my car, I went to tell them and offered to pay for a new one.
The movie I rented sold for $9.99 at the Best Buy in the same strip mall as BB. But NO. Blockbuster told me I needed to pay for the stolen one at $99.99!!!!
That?s right in these days of DVD rental they expected me to pay $100 for a VHS tape worth 10 bucks!? And refused to assist me (a loyal never late customer) at all since it was stolen, and put my membership on hold till I paid. That?s not ripping off a customer?
My VCR ate a tape from Hollywood Video and they understood and let it go. I continued to rent there till I joined Netflix.
Last summer a pair of DVD?s I was returning to netflix disappeared in the mail and were never recovered and they let it slide. And I?m still a Netflix customer.
Now tell me?.who has more respect for the customer logic boy?
Here ya go Blockbuster PR turd: A dictionary.com reference for you!
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Moderator
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22. December 2007 @ 17:46 |
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@jookycola
Knock off the insults now.
If you can't discuss/post something w/o starting a post saying 'idiots' then don't post.
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AfterDawn Addict
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22. December 2007 @ 17:54 |
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I have never met or heard of anyone who was "forced" to rent from BB, Netflix or others. Therefore patronize those places you like and quit complaining about those you don't.
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AfterDawn Addict
3 product reviews
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22. December 2007 @ 18:12 |
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This is why i rent movies/games from a Ma and Pa video place. Been renting there for over a decade. No coroporate ownership. A husband and wife team that so far (4 years) have survived BB moving in five doors down and i attribute a lot of it to pricing, and how the customers are treated.
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Senior Member
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22. December 2007 @ 18:48 |
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Quote:
Originally posted by Mr_Pink:
Originally posted by jookycola:
^^^Idiots.
Let's remember Blockbuster was and still is the original evil empire. They cheated customers (rediculously high and unfair late fees), and treated them like crap loooooong befor Netflix came along and throttled people. As far as i'm concerned BB could give movies away and i wouldn't take it because you know somewhre they've got a back scheme to get money out of you. They have the worst business model around, they can't come up with an original concept of their own. All they can think of is how to take someone elses innovative idea and apply new ways to use it to treat the customer like sh*t and cheat them out of money.
You know, I couldn't care less about BB. I don't care if they go out of business. But I hate logic like this person states.
1- They treat their customers like crap? What big company DOESN'T treat their customers like crap? Netflix flat out denied throttling AND then admitted to throttling. Then, they said if you're going to sue them over their false advertising, you have to meet their clauses. Beyond that, big companies don't care about 1 or 2 little customers. So why is this a fault against BB? You can say the same thing about Netflix (OR ANY OTHER BIG COMPANIES)
2- They can't come up with their own original concept? Give me a break. So because they stole the same idea from Netflix, they're bad? Is Pepsi evil because they stole the cola idea from Coke? Is Infiniti evil because they stole the idea of the Nissan 350Z and turned it into the Infiniti G35? Companies always steal from each other. Who gives a damn? And for the record, when companies steal from each other, customers benefit from the competition.
AND
Total Access, mind you, is entirely their own. They didn't steal that from Netflix.
3- "They got a back scheme to get more money out of you." What company doesn't have a "back scheme" (whatever the hell that is) to get more money out of the customer? If I'm selling my car, wouldn't I want to get the most out of my buyer? I'm not going to sell him my $20,000 for $5,000.
And for the geniuses that complain that you have to sign up for a Blockbuster in-store membership--what do you expect? lol If they say that the online and in-store memberships aren't the same, you're obviously going to need 2 separate ones. Not only that, the in-store membership is FREE!
Here: http://dictionary.reference.com/browse/logic
Since you are so smart and like to make perfect sense then you know that the 350Z and the G35 is owned by the same company nobody stole anything.infiniti is the luxury division of nissan.
Um, that's the point. Do you think it's a secret that most car manufacturers can be reduced to about 3 or 4 companies? But thank you for making my point!
PS Since when is it inappropriate to make perfect sense, as you allude to? It's hilarious that you're using that as an attempt to insult me.
Originally posted by jookycola:
HMMM.
Mr. Pink could you make it a bit more obvious that you are the worst ?Blockbuster P.R. Mole? ever? It's sickeningly obvious your (most likely) put here to put positive P.R. spin on the company because your working wayyyy to hard to defend it in your replies to just be a casual AD forum member.
Sounds like you need logic...or to hide it a bit more that BB pays you to hit up forums and defend them from people that want to kick sand in their faces. What I said isn't B.S. logic (as your trying to spin it to sound like)
It's truth.
No matter how "stupid" you think it is. It STILL cost less for a person to do 3 @ a time with Netflix and get new releases from RedBox than dumping cash into a lost concept like Total Access. If BB is doing so well with the TA concept explain why it's retooled like every quarter, and they keep raising their prices? Netflix and RedBox hasn't changed their business model, and have actually lowered prices.
Is it assbackwards to get netflix in the mail and new movies from RedBox?
No more illogical than getting Total Access in the mail and going to BB stores for new releases. Only my way cuts the jerkoffs BB out of my cashflow. And I'm good with that, because I agree with the majority that BB sucks.
It?s not poor logic, and no secret BB built it?s entire empire on ripping people off, using hidden fees, and trap door tactics. You burn enough people that they file a huge multi-million dollar class action lawsuit against your shady business tactics?.and they win. Then you deserve public scorn and distrust, they rightfully deserve the public hate and backlash they have.
It?s not a matter of returning late, they made the late fees unusually large without any real justification. Enough so, the Courts ruled in favor of the people, not BB. If they were justified in overcharging people outrageous late fees, just because people were lazy and returning movies late they would have had won the case?.they did not win. Because they were straight up ripping people off hand-over-fist. They managed to piss off enough people, the people turned on them. They screwed themselves.
Just on example:
I had a VHS movie stolen out of my car, I went to tell them and offered to pay for a new one.
The movie I rented sold for $9.99 at the Best Buy in the same strip mall as BB. But NO. Blockbuster told me I needed to pay for the stolen one at $99.99!!!!
That?s right in these days of DVD rental they expected me to pay $100 for a VHS tape worth 10 bucks!? And refused to assist me (a loyal never late customer) at all since it was stolen, and put my membership on hold till I paid. That?s not ripping off a customer?
My VCR ate a tape from Hollywood Video and they understood and let it go. I continued to rent there till I joined Netflix.
Last summer a pair of DVD?s I was returning to netflix disappeared in the mail and were never recovered and they let it slide. And I?m still a Netflix customer.
Now tell me?.who has more respect for the customer logic boy?
Here ya go Blockbuster PR turd: A dictionary.com reference for you!
First, the fact that you think I'm a mole for BB proves just how little you know. I only counter arguments that provide frivolous support, much like your original thought. As your afforementioned cohort said, I only use rational logic for arguments. But according to him, that's a vice.
However, I'm just a BB mole right? Not the working class guy in NYC that works to put himself through college. Yes, you've uncovered my secret identity: The BB Mole.
Anyway, to prove that you don't have any solid arguments, just look at your last response to mine. Instead of countering what I said (the 3 points), you go off on another tantrum.
I never said Total Access was a success for the BB company. Obviously, their company overall is falling apart. This is why it keeps getting reported that they're losing money. I never said it was a success, I was just pointing out your arguments lack any foundation.
When did I ever say that the concept of Netflix or Redbox is "stupid," as you quoted? I never said it was "assbackwards" or illogical to get movies through Netflix and Redbox. Where are you coming up with this? Again, in my post, I was just pointing out your arguments lack any foundation.
Again, I never said it was poor logic that BB charges an arm and a leg for late fees. When did I ever say that it was cheap? Once again, where are you getting this from? If you READ what I wrote, you would have seen that I say that for you to pick on BB, and only BB, for overcharges, unoriginal ideas, etc., is wrong, because in this day and age of competition and commerce, they are just like every other corporation. Again, in my post, I was just pointing out your arguments are weak.
As for your example, again, I never said that BB doesn't do the things you cited. When did I ever say that they DON'T rip off the customer? Are you not reading my posts? Do you have me confused with someone else? Yes, that's right you do: the BB mole. The BB PR Turd. Thanks, Mr. Maturity!
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jookycola
Member
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22. December 2007 @ 19:58 |
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Originally posted by binkie7:
@jookycola
Knock off the insults now.
If you can't discuss/post something w/o starting a post saying 'idiots' then don't post.
Um, i called Blockbuster idiots, read the post above me. Cool your guns.
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