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beaware of tiscali broadband
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gruel
Junior Member
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15. December 2003 @ 10:38 |
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hi all
ive been with tiscali now for over 6 months, i pay £27 a mounth for adsl broadband with a speed of 512kbps, in the 6 months ive had nothing near 512kbps im lucky if i get half that, in the first mounth i rang them loads of times and of course the only number you get is a premium rate number!!
i sent an email saying i want out of the 12month contract, no reply but my speeds did get better, slightly.
ive just checked my speed yet again, wow 44kbps with the band with place, 42kbps with MacAffe.
why the fuck am i paying £27 a month for this crap, i must be a right mug, 12 month contract, yeh they got me right by the balls.
if anybodys got any sugestions how i can get out of this bullshit broandband money theving crap bollox ticali then please help.
because i dont want to pay more money on premium phone calls so they can fix my net speed when i pay them £27 a month already.
ps HAPPY CHRISTMASS
This message has been edited since posting. Last time this message was edited on 15. December 2003 @ 10:52
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G-4CE
Member
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3. January 2004 @ 04:58 |
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sorry they have got you there i have freeserve broadband and it is also annoying some times when downloads go just as slow as old inernet now that is bad
There's no such thing as a lost cause
it just has to be found
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damo_red
Member
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4. January 2004 @ 02:34 |
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blueyonder broadband has the same problem aswell it has its good and bad days.
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cleft
Junior Member
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5. January 2004 @ 11:41 |
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If you want to pay the money, you get the service. It is a hard way to learn about contracts though. Once you sign a contract, unless you want to go to court and prove they are not living up to their end of the bargain, then you are stuck. It will be cheaper, most likely to pay them for the 12 months than to go to court.
The initial price you pay isn't remembered as long as the service you got from what you bought. That goes for most of life and not just internet service.
Best of wishes with your delimma...
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baabaa
AfterDawn Addict
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5. January 2004 @ 13:37 |
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Look on the positive side......your over 6 months already so you have not got long left......
Spend the time wisely and look for a better service, then when the contract is up for renewal, you can have the pleasure of telling them to stick it where the sun don't shine and go with someone else.....LOL
Just my philosophy in life, afterall, you have paid for a service that in your opinion sucks.........no way of getting out of the contract.....so do the next best thing....go with their MAIN COMPETITOR.........and let them know
As for me I am just on the standard modem 56k......suits me and doesn't cost me a packet........
Have fun..........
...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down
This message has been edited since posting. Last time this message was edited on 5. January 2004 @ 13:38
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Moderator
3 product reviews
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5. January 2004 @ 20:52 |
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Quote:
blueyonder broadband has the same problem aswell it has its good and bad days
I use 1MBit Blueyonder and have no problems , as long as I have queued files & the p2p or whatever has sources then I usually d/l flat out.
I sometimes use multiple p2p to achieve maximum bandwidth usage , for example Overnet & BitTorrent running at the same time.
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Toiletman
Senior Member
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14. January 2004 @ 12:49 |
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Tiscali = spyware ^_^
Everyone is entitled to their own true opinion. Either respect that or don't.
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Moderator
3 product reviews
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14. January 2004 @ 12:54 |
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hehehe
AOL = Capatilist W@nkers ;-)
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DaOsT
Senior Member
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16. January 2004 @ 08:25 |
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gruel if your problem aint fixed, then try this it will void 99% of contracts I have been in
you are paying for a service
512kbps
they are supplying you with 44kbps ......so there for you are simply paying for a service that you are not recieving. State simple things like how about I pay you £2.70 a month as that is a tenth of the speed I am paying for thats a tenth of what I am paying you
capeche
but be respectable but stern I got out of bt dial up in september 2002 by stating the simple fact
service works both ways I am willing to pay for what it states on the contract or they are not fulfilling there part of the deal
you miss a payment damm you will get a red letter the next month
hope it helps
DaOsT
::LivE ForeveR OR DiE TryiN!!::....::DonT FinD US WE WilL FinD YoU::..
ChecK OuT ThE PenguiN GamE AnD PosT YouR HighesT DistancE ON ThE ForuM
http://www.gazholland.co.uk |
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Doofy
Member
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16. January 2004 @ 08:36 |
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I have 1mb from NTL usually pretty good email is crap
though off more than it's on i use usenet more than anything and get my full band width all the time no worries
Burn rubber that doesn't mean warp speed
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DaOsT
Senior Member
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16. January 2004 @ 18:43 |
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Doofy have 1024 to and its an AWESOME service to Me personally got 3 networked up ere and anywat at its peak can pull at 140kbps so no complaints ...........hoping to get upto 2048 early next month that will test em~heh~
DaOsT
::LivE ForeveR OR DiE TryiN!!::....::DonT FinD US WE WilL FinD YoU::..
ChecK OuT ThE PenguiN GamE AnD PosT YouR HighesT DistancE ON ThE ForuM
http://www.gazholland.co.uk |
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Doofy
Member
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16. January 2004 @ 18:50 |
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As far as i am aware NTL fraudband have no plans on going higher than 1mb just as well really with there
download caps. I just wish they would make up there minds as to what the download cap is
Burn rubber that doesn't mean warp speed
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DaOsT
Senior Member
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16. January 2004 @ 20:01 |
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no ideas with NTL I use blueyonder n they already have it would give you the link but guess what its down LMFAO.......typical.......so all you gotta do is type blueyonder into google uk n bobs ya uncle yas rockin n rollin just follow blue yonder n ya there but it costs 55 quid a month for 2048 pretty steep I think but hey if only a few complain We get no were
DaOsT
::LivE ForeveR OR DiE TryiN!!::....::DonT FinD US WE WilL FinD YoU::..
ChecK OuT ThE PenguiN GamE AnD PosT YouR HighesT DistancE ON ThE ForuM
http://www.gazholland.co.uk |
Moderator
3 product reviews
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16. January 2004 @ 23:11 |
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msb5150
Member
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16. January 2004 @ 23:42 |
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Since you have broadband, im assuming adsl is always on, you could start transfering an excessive ammount of data to piss off your isp, if they get annoyed enough, if you use gigs of bandwidth per day, they might terminate your contract early...I use a cable modem here in Texas run by a company owned by aol/timewarner, and a friend of mine, with the same service, made some enemies with t3 lines, so they packed nuked him to the tune of like 20 gigs over the course of about 2 days, he got a letter from his isp threating to cut off service...guess they thought he was a pirate or something.
This is an amazingly imformative site with many places to find information and help. Please support it.
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Doofy
Member
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17. January 2004 @ 00:47 |
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After checking it out looks like i am stuck with
NTL fraudband nothing else available in my area i apparently have a download cap of 1 gig a day so thats not too bad really i have regularly gone over this and they havent complained yet.
Burn rubber that doesn't mean warp speed
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hello123
Newbie
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22. January 2004 @ 10:43 |
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hello there.....
I too have Tiscali braodband *shiver* and i have the same ****ing problem. It is a never constant speed and some nights is just shit poor.
I desperatly want out and was wondering if u can buy out the rest of the contract? I have a few months left i think
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4Sharing
Newbie
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25. January 2004 @ 06:33 |
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hi everyone. it's my first time on a forum so apologies for any breach of the usual protocol.
i've been using tiscali UK for 3 months and have been having similar problems to most of you. when i phoned to ask why i was having a 56k like service instead of the bband one i am paying for i was told that i have been dling too much and had been put on 'Lower Priority'! I was then patronizingly told that i had dled such amount of bytes on such date and such more next day and so on! I wonder if this kind of monitoring and 'lowering' of priorities is actually legal...
Also i read yesterday on the papers that they will soon start prosecuting p2p users in europe and was wondering if anyone has any opinion on what to do, and what's the future of p2p sharing.many thanks
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mrocooper
Newbie
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25. January 2004 @ 07:41 |
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I do not think that complaining on a bulletin board about one of the largest ISP's is the best way of resolving a speed problem on your broadband. you are obvuously using the service to its max. Tiscali supply 512k broadband at £24.99 pm now so you have every reason to force them to only charge you the same as others buying the same product. There is also the contention issues so check who else is on the same bt line in your area. You would do better to check with bt to see if they can install more capacity in the exchange or simply reduce the contention on the line.
best of luck
infanet
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4Sharing
Newbie
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25. January 2004 @ 08:23 |
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hi again.
as to the last msg: i am not complaining about my bband speed here. I have done that before to Tiscali itself and, as with some other users mentioned above, with not much effect. I have also written to the UK eyewatcher and still waiting for a reply.
Tiscali obviously doesn't care about customers once they've got us on a contract. Also, not by coincidence, they have a mp3 dl pay service which may be a reason for monitoring their users.
I was simply wondering if anyone also had the same reply as i have: I still find it surprising that they actually tell you on the phone that they lower your speed priority. If Mrocooper thinks that's ok then mb i am at the wrong forum...
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brian100
Suspended due to non-functional email address
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25. January 2004 @ 08:28 |
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It looks to me if its a trade description breach. The item "purchased" is not fit for the purpose as advertised. This is surely a breach of the most basic consumer rights. I would email them quoting my phrases, then mail your local trading standards. You have nothing to lose mate. Keep emailing them, record and LOG everything you get back from them.
I hope you get these wankers to refund you ALL your money, quite frankly it's an outrage.
You may also want to look at the link www.howtocomplain.com for some tips
Best of luck.
This message has been edited since posting. Last time this message was edited on 25. January 2004 @ 08:33
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4Sharing
Newbie
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25. January 2004 @ 09:01 |
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thanks for your tips Brian, i'll surely check that site.
But one question still remains unanswered:
How much can we actually complain when they know we use bband for dling from p2p networks? (and i am assuming i'm not the only one at this forum doing it!)
won't they be able to declare our 'illegal' use of their service? I suppose that when i phoned them and they replied by mentioning the amount i had dled in such and such dates carried an implied threat - and this is what annoys me the most, a service provider actually threatening its customer!-
but in reality i wonder where do p2p users stand to complain in such situations...
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Doofy
Member
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25. January 2004 @ 09:57 |
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I think it depends on how much you have been downloading each day? I presume tiscali are capping just the same as everyone else
Burn rubber that doesn't mean warp speed
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brian100
Suspended due to non-functional email address
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25. January 2004 @ 11:23 |
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Do Tiscali state in their small print "you are not allowed to download via p2p networks ?". I doubt it, well I bloomin hope so. In laymens terms, broadband is an "always on" connection, this is what these ISP's are selling. If they can't live up to their promises they are clearly in breach of contract and surely your years subscription is "voided".
I have looked through the Tiscali website concerning "capping" IE Limiting of downloading, I can find NONE.
What right have isp's, providing broadband, to stop people from using their service as the consumer demands?. None I believe. They surely can't "cap" the ammount of information downloaded?. Am I naive in my beliefs?
I simply can't believe what certain members on this forum are having to put up with. I feel totally justified in holding back on broadband for the time being.
I accept that some services appear to be good and some bad. How on earth are we to make a choice when you have to commit for 1 year?
This message has been edited since posting. Last time this message was edited on 25. January 2004 @ 11:31
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4Sharing
Newbie
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25. January 2004 @ 11:30 |
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thanks for replying
i didn't know about this... how much is such a limit?
is it a monthly or daily thing?
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