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SO my PSU burned out :(
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Eugene482
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19. August 2010 @ 23:28 _ Link to this message    Send private message to this user   
I had a Corsair HX 520W PSU and after hearing it click a few times it finally gave a huge one and then smoke started coming out with those high pitched noises and foul smell.

The program was, i couldn't figure out where the sound was coming from. Then secondly, I always thought Corsair PSUs were considered to be reliable.

I have had this PSU for about 3 years, and I am trying to RMA it. I think the warranty was like 5 years (correct me if I am wrong), so what should I say once they receive my RMA request? Any suggestions? Thanks...or they won't send it...then should I just buy 600W Corsair or Antec instead (recently I switched from 8800GTS to Radeon HD 4850, but that was months ago).

Thanks in advance.
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20. August 2010 @ 04:53 _ Link to this message    Send private message to this user   
Corsair hardware is very reliable; but sometimes even the best electronics will fail (even the Hubble telescope has hardware failures, and the boards costs more than your house).

I would certainly not switch to an Antec.

You should be able to get a replacement easy enough. Corsair seems to be very concerned with keeping customers happy...and they would probably love to have the PSU back just so they can figure out what went wrong, and how they can prevent it in future units. [edit...I have never had to RMA anything to corsair; years in the IT field, and none of their parts have ever failed on me within warranty]

As for the clicking, it is hard do say. It might have been a fan, but it also could have been a lot of other things...I'm afraid it can be hard to describe a "click" with enough detail to diagnose the problem blind.

This message has been edited since posting. Last time this message was edited on 20. August 2010 @ 04:54

Eugene482
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20. August 2010 @ 10:04 _ Link to this message    Send private message to this user   
Originally posted by KillerBug:
Corsair hardware is very reliable; but sometimes even the best electronics will fail (even the Hubble telescope has hardware failures, and the boards costs more than your house).

I would certainly not switch to an Antec.

You should be able to get a replacement easy enough. Corsair seems to be very concerned with keeping customers happy...and they would probably love to have the PSU back just so they can figure out what went wrong, and how they can prevent it in future units. [edit...I have never had to RMA anything to corsair; years in the IT field, and none of their parts have ever failed on me within warranty]

As for the clicking, it is hard do say. It might have been a fan, but it also could have been a lot of other things...I'm afraid it can be hard to describe a "click" with enough detail to diagnose the problem blind.
Hey thanks for your reply. It's the type of clicking that sounds like... the threshold sound when you turn on amplifiers. And also, this summer I accidentally burned up a useless PSU...in europe cause I Switched to 120V mode ... so it gave that high hitched noise before burning out. It's exactly like that except short. But of course the final one is the same.. aka burning up and smelling weird.

But I am glad to hear that the RMA is possible, i have yet to receive an email or call from them, but I only requested it like 12 hours ago.
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23. August 2010 @ 03:21 _ Link to this message    Send private message to this user   
The only time I have heard any power supply make a click like I think you are describing, the problem was a bug...a real bug; a cockroach. He fried himself by shorting out a cap.
Xplorer4
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23. August 2010 @ 10:43 _ Link to this message    Send private message to this user   
Originally posted by KillerBug:
The only time I have heard any power supply make a click like I think you are describing, the problem was a bug...a real bug; a cockroach. He fried himself by shorting out a cap.
lmao really? I guess thats definitely a bug.

As for Corsair, I had to RMA a flash drive recently. It was my fault it broke but RMAes it, as soo nas it got to the RMA Center, they emailed me to let me know they got it, and with in 24-48 hours I had another email saying it was shipped.

OS: Kubuntu 12.10/Windows 8 -- CPU: Intel Core i7 2600K -- Motherboard: MSI P67A-G45 -- Memory: 2x4GB Corsair Dominator -- Graphics Card: Sapphire 4890 Vapor-X -- Monitor: Dell 2208WFP -- Mouse: Mionix NAOS 5000 -- PSU: Corsair 520HX -- Case: Thermaltake Mozart TX -- Cooling: Thermalright TRUE Black Ultra-120 eXtreme CPU Heatsink Rev C -- Hard Drives: 1x180 GB Intel 330 SSD/1xWD 1 TB Caviar Black/1xWD 2 TB Caviar Green/2xWD 3 TB Caviar Green
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25. August 2010 @ 11:10 _ Link to this message    Send private message to this user   
Stuff like this can happen if PSUs are exposed to damp. Otherwise, you got unlucky, the HX520 units are normally very reliable. RMAing the unit should not be a problem.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
Eugene482
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25. August 2010 @ 13:12 _ Link to this message    Send private message to this user   
omfg it's sammorris....

Ur the guy who helped my build my PC 3 years ago....in which a GPU burned out... and now a PSU :P but nevertheless, good to see.

I received an email from corsair about 4 days ago, they gave me an RMA and case number. So I dropped off my PSU by canada post. It's currently shipping to USA.
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25. August 2010 @ 13:15 _ Link to this message    Send private message to this user   
Which GPU was it, and when did that happen?
Also, if it's any consolation, about 50 people I know have had 520W HX units in their systems, and you are the only example of one going wrong, other than one having a noisy fan.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
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Eugene482
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25. August 2010 @ 13:45 _ Link to this message    Send private message to this user   
Oh, I used to have the eVga 8800GTS 320mb.

I just bought it in 2007, as the first ever DX10 card 8800GTX 768mb was on the rise, nvidia offered a cheaper GTS version, for about $330. I believe there was also discussion that 320mb version was better than 640mb version in terms of pricing ($100 for extra memory?) So ya, later on I had slight probs with that, and then finally about 3 months ago it died.

I replaced it with HD 4850 1GB.

And just an off topic question, you know how this PSU has a fan, and in the Antec 900 case, the PSU goes on the bottom, is it normal for the fan to face the very bottom? Cause I thought it's suppose to ventilate itself and not just... get blocked by the floor. But then if I flip it, the lettering becomes upside down.
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25. August 2010 @ 13:47 _ Link to this message    Send private message to this user   
Ah well, the 8800s are famous for burning out after a couple of years I'm afraid. The HD4850 is a wise replacement.
You should only be able to fit a PSU one way up...



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
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Eugene482
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25. August 2010 @ 13:51 _ Link to this message    Send private message to this user   
Originally posted by sammorris:
Ah well, the 8800s are famous for burning out after a couple of years I'm afraid. The HD4850 is a wise replacement.
You should only be able to fit a PSU one way up...
Oh crap, check this out.
http://t0.gstatic.com/images?q=tbn:-PWw4...c900mo7.jpg&t=1

You see how the circuilar grill from the PSU fan is facing up? And the lettering on the PSU is facing down? Well on mine the grill was facing down, and the lettering was facing normal.... >_>

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25. August 2010 @ 14:37 _ Link to this message    Send private message to this user   
I'm not sure how you managed to mount it that way round, but yes, in the Antec Nine Hundred the PSU should be upside-down like that since there is no breathing space underneath. Often cases with bottom-mounted PSUs like that have small feet to elevate the case off the floor slightly, and have a breathing hole underneath for the PSU to get ventilation, so the PSU can be facing the normal way up.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
Eugene482
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25. August 2010 @ 15:43 _ Link to this message    Send private message to this user   
Originally posted by sammorris:
I'm not sure how you managed to mount it that way round, but yes, in the Antec Nine Hundred the PSU should be upside-down like that since there is no breathing space underneath. Often cases with bottom-mounted PSUs like that have small feet to elevate the case off the floor slightly, and have a breathing hole underneath for the PSU to get ventilation, so the PSU can be facing the normal way up.
Wow those guys who assembled it....

n00bs! lol, but yeah, since before this I used those old PSU which have the fan on the back of it, I assumbed there was nothing wrong, so I didn't not bother to take it out and see what's underneath it. When I get the replacement though, I will put it in correctly.

Thanks.

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Eugene482
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8. September 2010 @ 14:30 _ Link to this message    Send private message to this user   
I finally received my PSU... like 2 weeks later (today).

I sent them my 520W one and they gave me the 650W.... pretty cool I guess :)
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8. September 2010 @ 14:34 _ Link to this message    Send private message to this user   
The HX 520W is discontinued so that's unsurprising. The TX650 unit is more like the HX520 than the VX550, which is a completely different unit underneath.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
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Eugene482
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8. September 2010 @ 14:37 _ Link to this message    Send private message to this user   
I finally received my PSU... like 2 weeks later (today).

I sent them my 520W one and they gave me the 650
Originally posted by sammorris:
The HX 520W is discontinued so that's unsurprising. The TX650 unit is more like the HX520 than the VX550, which is a completely different unit underneath.

Oh i got HX 650W

>.>
so wat does that mean lol
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8. September 2010 @ 14:40 _ Link to this message    Send private message to this user   
The HX650 is similar, and even more like the unit you received, because unlike the TX it's still modular.
I forgot about the HX650 :P

The CX400, VX450, TX650, HX650 and AX750 units have internals produced by a company called Seasonic, as do the HX520 and HX620 which are no longer made.

The VX550, TX750, TX850, TX950, HX750, HX850 and HX1000 units have internals produced by a company called CWT, who make power supplies for several companies.

The AX850 and AX1200 units have internals produced by a company called Flextronics, which are less widely known.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
PC Specs page -- http://my.afterdawn.com/sammorris/blog_entry.cfm/11247
updated 10-Dec-13
Eugene482
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11. September 2010 @ 23:38 _ Link to this message    Send private message to this user   
Hey this may sound pathetic, but I need help... again.

I installed the new PSU and connected everything , but the problem is, about 10 mins into the operational mode of the computer I started hearing high speed clicking, as in something was touching the fan. I took the PSU out and the turned the PC on again, and I realized, it sounds ... similar to the previous' PSU's clicking... as in if I keep this on the PSU will burn out again.

So I don't really understand what I could have done wrong.

The thing is, I kept all the original cables, the one that plugs into the wall socket is from old PSU and the inner cables are old as well.

I will post images of PSU in my next post.

Please help. Thanks in advance. :(
Eugene482
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11. September 2010 @ 23:43 _ Link to this message    Send private message to this user   

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12. September 2010 @ 00:45 _ Link to this message    Send private message to this user   
I doubt it would help, but just to satisfy my mind, I would swap the power cords...I have had cords that seemed to be perfect, yet were all green inside when I cut them open to try to solve the mystery of why I had no power.

If the clicking persists, I would try running the system with minimal parts...if it does not click with a certain part removed or disconnected, then there may be an random short.
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12. September 2010 @ 06:03 _ Link to this message    Send private message to this user   
I say try changing the mains cable too. I had a defective mains cable with one of my old PSUs, after a couple of months the wiring was frayed inside.



Afterdawn Addict // Silent PC enthusiast // PC Build advisor // LANGamer Alias:Ratmanscoop
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Eugene482
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12. September 2010 @ 09:54 _ Link to this message    Send private message to this user   
Oh the socket cable, the one that plugs into the wall socket, can I just use one from the other PC?

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Eugene482
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12. September 2010 @ 11:12 _ Link to this message    Send private message to this user   
I changed every cable, and the one that came with the new PSU... and I still hear those Hyper Charged circuit noises :(

EDIT:

here's another thing, I just recorded a video with the sound in it.
However this time, I turned on the PC and the clicking did not start immediately, it was like... good for 30 seconds and then it started clicking.

The only difference being, 1) 2nd time after I changed the cables to new ones
2) I have APC UPS 1050 (uninterrupted power supply) that's suppose to protect my PC from surges, and this one, whenever I turn it on, I turn the pc immediately on as well.

This time I waited a little bit for UPS to charge up or something (it doesn't turn on immediately)



EDIT 2:

Okay, I plugged the PSU into the wall socket instead of the UPS. The power supply worked normally without clicking. Hmm I wonder, is it possible that the PSU is not providing enough AC for the PSU?

the thing is, mine is the Battery UPS, so I assume the current goes through the battery first, so that there would be no delay incase the power goes out to switch to battery.

Is it possible that PSU is receiving insufficient AC everytime I turn on the UPS (since it does delay a little bit I have noticed, not immediatelly after it beeps)



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This message has been edited since posting. Last time this message was edited on 12. September 2010 @ 11:35

Eugene482
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12. September 2010 @ 11:12 _ Link to this message    Send private message to this user   
The video just incase you want to see it

http://www.youtube.com/watch?v=pqtQI2I4KUo

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This message has been edited since posting. Last time this message was edited on 12. September 2010 @ 11:49

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12. September 2010 @ 12:58 _ Link to this message    Send private message to this user   
ummm i don't have the best speakers, but after watching your video that sounds alot like either something is shorting, or the fan bearings going to s#!ts. judging by the rate of clicking....probably something to do with the fan. or a short that would most likely be very early in from the input side of the circuit.
pros and cons of being a lifeless nerd :P
pros i can fix it, doesn't matter what it's fixable.
cons i think my wife is retarded. (thank god she doesn't read this forum)
pro i can fix that :P
con i hope.
pro i don't have to worry about social issues when new games get released
con i don't have to worry about sex when a new game gets released D:
pro new games come out often
con new games come out often.
srry i got off topic. anywho i'd check to make sure the fans cleared, then worry about shorts.
 
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