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dell latitude password
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sirenia
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31. October 2004 @ 18:09 |
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I am trying to get a dell latitude xpi cd laptop working, my bosses husband brought it to me to see if i could fix it, he is a teacher and one of his students did something to it so now it has to have a password. when you boot up it says system halted must power down service tag number 8t33b can anyone help.
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ddp
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31. October 2004 @ 18:13 |
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is password preventing from going in normal mode, how about safe mode??
This message has been edited since posting. Last time this message was edited on 31. October 2004 @ 18:14
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sirenia
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31. October 2004 @ 18:37 |
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i can do nothing, the computer boots up and then says enter password, i have tried several backdoor passwords to no avail. it just says unsuccessful password attempts system halted! must power down service tag 8t33b i even tried to boot up with a system cd and it will not let me.
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ddp
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31. October 2004 @ 18:52 |
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sounds like a cmos password not a windows password. what is model# of dell laptop, going to check dell support if you haven't
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sirenia
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31. October 2004 @ 19:00 |
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It is a Dell Latitude XPi CD it has windows 95 (old laptop) on the botttom the model no says PPS
P/N 82824 Dell Latitude LXPi CD M133ST it also has a white sticker that has a barcode that reads 8T33B and then in larger text 7217 I appreciate any help you can give me... Thanks Sirenia
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ddp
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31. October 2004 @ 19:20 |
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sirenia
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31. October 2004 @ 19:39 |
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i tried this and it didnt work, i think it may be a hardrive password, i have looked up through various search engines and havent had any luck, i tried to call dell but was on hold for over 30 minutes, i guess i can try this again tommorro, its driving my crazy though... Thanks for trying to help me.
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ddp
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31. October 2004 @ 19:46 |
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welcome
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ianski7
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31. October 2004 @ 19:00 |
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Hey!
What does the screen look like when promted for password? Is it an operating system or the Bios?
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ianski7
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31. October 2004 @ 19:05 |
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Hey!
I guess it's not an operating system if its Win 95.
It has the worst security.Please describe the screen to me.
Thanks
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sirenia
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1. November 2004 @ 14:30 |
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it is the bios it says Phoenix Rom Bios Plus Version 1.10 A05
MagicGraph 128 ZV 48K SVGA Bios
Dell Latitude XPI CD M133ST
then it says type the password and press enter to leave password security enabled or press ctrl enter to disable password security. Then if i attempt to enter a password it says Password is incorrect system halted must power down Service Tag Number 8T33B
It is a very old laptop issued to a teacher at a school he let one of his students use it and now this is what it does.. or so he says. I think it is a hard drive password and he has forgotten it and doesnt want anyone to know he forgot it. lol...
But my Boss has told him that i will get it working for him,,, lucky me.. Please help if you can, it never hurts to score points with the boss.
Thanks
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ianski7
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1. November 2004 @ 15:28 |
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Hey!
I'm certainly going to try to help you but this could take some time!!
Firstly, if it is a Bios password it can be cleared by using the CMOS CLEAR jumper or removing the CMOS battery.This would require you to open the LT so we'll try some passwords first.
You said you tried passwords before-- try these now...
phoenix,PHOENIX,BIOS,bios,CMOS,cmos,DELL,dell, ALFAROME,BIOSTAR,biostar,biosstar,LKWPETER,
lkwpeter,Syxz,Wodj
setup,SETUP
Try each one and you may get lucky. There are more!
IF we exhaust them all unsucessfully, you'll have to do surgery on the Dell.
Keep in touch.
This message has been edited since posting. Last time this message was edited on 1. November 2004 @ 15:30
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sirenia
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1. November 2004 @ 15:46 |
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I believe it is surgery time....
I am ready if you are. Thanks
Sirenia
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ddp
Moderator
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1. November 2004 @ 15:50 |
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it is not the harddrive password, it is the bios password. the laptop if i am correct is a pentium 133mhz or a p1-133. to clear the bios we have to clear either by a jumper on the circuit board inside the case or by removing the battery that supplies the cmos chip that holds the time, date, password & other info with power. to get inside you have to open the laptop to get at the topside of the circuit board which has either the jumper or the battery. you have to remember there are 2 batteries in the laptop, one to power the laptop itself & the 2nd to power the cmos chip that is holding the password
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sirenia
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1. November 2004 @ 15:54 |
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ok but i see no screws or anything to open the laptop. is there a trick to opening it? Thanks
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ddp
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1. November 2004 @ 15:58 |
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2 ways of doing it , 1 is screws are on the bottom 2 is to remove keyboard from top
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sirenia
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1. November 2004 @ 16:04 |
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which do you suggest? but i do not see any screws on the bottom.
Thanks
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ddp
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1. November 2004 @ 16:08 |
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does there appear to be plastic plugs(filling in holes) scattered around the bottom of case, more to the outside edge than inside
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sirenia
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1. November 2004 @ 16:18 |
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no, there is a sliding door on the bottom about the size of a playing card. there are some hard plastic things around the edges but they do not come out.
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ianski7
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1. November 2004 @ 16:18 |
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Hey!
Ok lets go...........
DDP there are no screws on this LT you have to go through the keyboard.
Sirenia here is a link that will help you.
http://www.electroblog.com:8090/laptop/
Post if you have problems.
I can see your boss patting you on the back right now!!
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ianski7
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1. November 2004 @ 16:24 |
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Hey!
I would not bother with jumpers. When you find the circular CMOS battery, remove it for at least 15 min to be on the safe side.
Be sure to disconnect the main power battery or this will not work.
Replace the battery and power battery and boot.
Good Luck!!
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ddp
Moderator
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1. November 2004 @ 16:30 |
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the battery might not be disk shape but clyinder shape like 2 AAA batteries in line. if cylinder shape gently disconnect power wires from motherboard connector(usually white) & wait 15 or so minutes like ianski7 said. the other possibilty is battery is soldered to circuit board
This message has been edited since posting. Last time this message was edited on 1. November 2004 @ 16:32
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ianski7
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1. November 2004 @ 16:40 |
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Hey Sirenia!
It's been a long time since I took one of these apart so I can't remember very clearly. You may have to remove some other plates and pieces to get to the battery. Keep the screws seperate and replace them from where they came.
i can't find the schematics of the motherboard so you'll have to poke around.
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sirenia
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1. November 2004 @ 16:44 |
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that is not the same laptop i could do everything it said until it said unscrew the screw labeled k on the bottom of the laptop there is no screw at all on the bottom of the laptop and there is no blank key on the keyboard. any suggestions??
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ddp
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1. November 2004 @ 16:48 |
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of course it is not same laptop, there is 2 generations between a p1 computer & a p3 computer as in the link so design has changed. does the keyboard move side to side slightly?
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