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Sony CRX230E CD-RW drive problem
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metabaron
Junior Member
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18. May 2005 @ 18:29 |
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Hi, everyone!
I'm new here and a friend recommended that I stop by here for some help with a problem I'm having.
All of a sudden, my PC doesn't recognize my Sony CD-RW drive. This just happened a day or two ago. I'm running a PCChips board, WIN XP Pro Corporate, Athlon AMD 2200 processor, 368MB of RAM, and I use Nero for burning data and VCDs.
I've went to Device Manager and I've seen the yellow exclamation point on it, so the first thing that I did was uninstall it and restart my PC. When I restarted, the New Hardware balloon opened and said that it found the drive, but when I go to check it in Device Manager, it still has the yellow exclamation point beside it! Gah!
I then did a System Restore on the PC and it still didn't recognize the CD-RW drive. Didn't help at all.
So right now I'm running a full virus scan of my PC with AVG and then I plan to run a full spyware scan with Ad-Aware and Spybot to see if they find something and could possibly fix this problem.
I'm desperate. Any help, ideas, or suggestions would be greatly appreciated, so thanks in advance.
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AfterDawn Addict
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18. May 2005 @ 18:59 |
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Well, it could be a virus or spyware causing the problem. Have you gone to Sony's site and installed the latest firmware update?
Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
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metabaron
Junior Member
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18. May 2005 @ 19:12 |
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I can't find anything that relates to my particular drive. It has stuff for all kinds of drives except CRX230E. They have downloads for CRX230A/AD/K and all of that, but not for CRX230E.
It's frustrating.
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ddp
Moderator
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18. May 2005 @ 19:28 |
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is the drive on the primary or secondary ide port. what is the drive set as like master, slave or cable select. what other drive is with that burner??
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metabaron
Junior Member
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18. May 2005 @ 19:39 |
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It's the only CD drive that I have in my PC.
My hard drive is set as the primary drive and the CD-RW drive is set as the secondary drive, IIRC.
What can I do?
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metabaron
Junior Member
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18. May 2005 @ 19:47 |
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Finished the virus scan. It found nothing.
Checking for spyware now.
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baabaa
AfterDawn Addict
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19. May 2005 @ 09:07 |
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Check the ribbon cable is attached correctly to the drive, better if you could just swap it out and eliminate it completely.
Check in the BIOS and make sure the secondary channel is in fact enabled and also that the 'correct model number' for your drive is displayed in there/during POST.
...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down
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AfterDawn Addict
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19. May 2005 @ 10:37 |
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Metabaron, actually, even though it says CRX230A on the firmware update, it is for your CRX230E. I have the CRX320E and used the firmware below the one listed for the 320A.
Click on the Firware update button, and when you scroll down, you will see it is for your burner.
http://sony.storagesupport.com/cdrw/firmware.htm#230
If, when you go to install it, it says it is for the A model only, you can always back out.
Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
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metabaron
Junior Member
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19. May 2005 @ 10:42 |
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Thanks, GrandpaBW!
I'll give that a try.
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AfterDawn Addict
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19. May 2005 @ 13:44 |
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Let us know if it works.
Life is good!
GrandpaBruce - Vietnam Vet - 1970 - 1971
Computer: Intel Core i7-920 Nehalim;Asus P6T Deluxe V2
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metabaron
Junior Member
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19. May 2005 @ 21:18 |
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I try to download that update, but it doesn't recognize the drive at all. I guess I need to break open the case and check everything.
Gah! So irritating!!
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metabaron
Junior Member
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23. May 2005 @ 17:22 |
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Ok, I've opened the case and disconnected the cable and reconnected it. Restarted PC. Doesn't see it.
I changed the cable with another one that I had. Turned the PC back on. Doesn't see it.
It's not seeing it at all. How do I know that I'm having problems with the motherboard connection?
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ddp
Moderator
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23. May 2005 @ 17:51 |
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if bios saw drive before than try drive in place of hd to see if seen or not
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metabaron
Junior Member
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23. May 2005 @ 17:53 |
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It does see a cd-rom drive in the bios, but it doesn't say this specific drive. It just says "CD-ROM drive".
When it boots up and it shows the boot up screen, it shows the CRX230E drive there.
It's still not showing up in My Computer.
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metabaron
Junior Member
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25. May 2005 @ 21:35 |
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I'm wondering if I should just reinstall XP on my system by now.
Thoughts?
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baabaa
AfterDawn Addict
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25. May 2005 @ 22:38 |
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I would see if I could try it in another PC to see if the same occurs.
It does sound like a problem with the drive.
Have you tried uninstalling the IDE controllers within device manager?
...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down
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metabaron
Junior Member
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25. May 2005 @ 23:04 |
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What do you mean exactly? What IDE drivers?
I've uninstalled the CD drive itself from Device Manager.
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baabaa
AfterDawn Addict
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26. May 2005 @ 02:11 |
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If you go into Device Manager you should see a section there that says:
IDE ATA/ATAPI Controllers
If you click on there you will see Primary and Secondary controllers.
You can uninstall each one there, uninstall the one which is attached to your drive, reboot and windows will reinstall it again on bootup.
See if this fixes it...........
...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down
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metabaron
Junior Member
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26. May 2005 @ 02:36 |
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Thanks, baabaa. I'll try that when I get home.
Just delete the one to the CD-RW drive or delete them all?
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baabaa
AfterDawn Addict
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26. May 2005 @ 09:09 |
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Well it is usually only relative to the one your cdrom is attached to, but will not harm it if you do them both
...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down
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metabaron
Junior Member
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28. May 2005 @ 19:15 |
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Ok, I've uninstalled the CD drive and the IDE controllers in Device Manager to no avail.
I've swapped drives, put in a completely different CD-RW drive and still THE SAME PROBLEM!!
My PC seem to no longer want to recognize ANY CD drives! It's crazy! I've never had a problem like this before.
What am I missing? Any have any more ideas?
And thanks for all of the help so far. It is appreciated!
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ddp
Moderator
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28. May 2005 @ 19:20 |
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have you tried both ide ports on motherboard?? check motherboard site for a bios update for your motherboard.
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metabaron
Junior Member
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28. May 2005 @ 19:23 |
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What do you mean?
There is only one port for the cable for the CD drive and one for the hard drive and one for the floppy drive.
That's all I have. Did you mean those?
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ddp
Moderator
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28. May 2005 @ 19:28 |
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you have 2 ide ports on your motherboard that allows you to hook up 4 ide drives. the floppy is not an ide drive as it uses a 34 pin cable whereas an ide uses a 40pin cable.
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metabaron
Junior Member
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28. May 2005 @ 19:37 |
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Quote:
you have 2 ide ports on your motherboard that allows you to hook up 4 ide drives. the floppy is not an ide drive as it uses a 34 pin cable whereas an ide uses a 40pin cable.
Right, I do have the two IDE ports. One has the hard drive plugged into it and the other has the CD-RW drive plugged into it.
What are you suggesting that I do? Can I use one cable and one port for both the hard drive and the CD-RW drive? On one cable?
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