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Having issues with USB's not working
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ddp
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28. May 2005 @ 20:05 _ Link to this message    Send private message to this user   
so post what you meant to say not what you typed!!!
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28. May 2005 @ 20:11 _ Link to this message    Send private message to this user   
alrighty then, do you think that I might have a possible short somewhere on the motherboard to flicker the USB ports?
ddp
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28. May 2005 @ 20:14 _ Link to this message    Send private message to this user   
yes it is possible & i presume laptop is out of warranty??
AfterDawn Addict
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28. May 2005 @ 20:26 _ Link to this message    Send private message to this user   
The tech support is a joke and I have a 1yr warranty so i guess I have a few months left....im getting desperate now :(
ddp
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28. May 2005 @ 20:29 _ Link to this message    Send private message to this user   
so get board/laptop replaced on tuesday if monday is a holiday
baabaa
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29. May 2005 @ 00:14 _ Link to this message    Send private message to this user   
Have you got any other USB devices you can try (webcam, jump drive, printer etc), not a mouse/keyboard.........
This would prove the USB ports..............

Something which I find strange is that your BIOS options are limited.
And no legacy devices.....strange.........

Mice/keyboards are known as legacy devices, which will be assigned the same interrupts as permanently connected ones, and if you have the touchpad enabled, there could be a conflict there.

Did you try and disable the touchpad support aswell?



...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down


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29. May 2005 @ 11:41 _ Link to this message    Send private message to this user   
Quote:
Have you got any other USB devices you can try (webcam, jump drive, printer etc), not a mouse/keyboard.........
This would prove the USB ports..............
The only other thing I have tried was a game paddle and that also didn't work.

before when I said I formated I just actually ghosted it but last night I did a fresh install so (crossing my fingers) this may help. So far so good, knocking on wood!

If this issue comes up again I will plug in my printer even though I have know ink but all we are doing is testing the USB's.
Quote:
and if you have the touchpad enabled, there could be a conflict there.
I never had an issue before which odd but I will disable the touchpad on the next occurence, which I hope will not happen.

I will report back soon....wish me luck.
AfterDawn Addict
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3. June 2005 @ 20:54 _ Link to this message    Send private message to this user   
Updating this thread

Well after hours and days of searching how to fix my USB port's I stumbled across this thread about how XP can cuase issues with "SiS 7001 PCI to USB Open Host Controler"
Quote:
The SiS 7001 has Known Issues with Windows XP that the New Registry Patch does not correct
Also here's the thread http://www.usbman.com/Guides/SiS%20USB%20Tips%20and%20Tricks.htm

Well, again, after hours and days I was tweaking and downloading patches and nothing was working and I was getting really fustrated!

I came to realize this was not going to get fixed until someone mentioned...try switching operating systems. And then BAM...it hit me, maybe XP was causing issues as the thread above mentioned, so I decided to try it. I loaded Windows 2000 (as it couldn't hurt) and just the basic setup still was not working with my USB's until I loaded the service pack 3....BAM!!...wuda ya know, all was working and has not skipped a beat.

Still crossing my fingers though and knocking on wood. SO until next time lady's and gentlemen, WISH ME LUCK!



baabaa
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3. June 2005 @ 21:08 _ Link to this message    Send private message to this user   
Well, at least it seems to prove that there is not a hardware issue :-)

Something I never considered was to try a different O/S.........

Yep, good luck, but it would turn out to be abit of a bummer if you have to stick with 2000, rather than XP.

It maybe worthwhile an email/telephone call to Microsoft and tell them about the problem, but I guess it'll end up being 'it's not our problem, contact the manufacturer'.

There maywell be a patch, but just need a little trawling through their knowledgebase.............

Good luck anyways..............

...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down


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3. June 2005 @ 21:19 _ Link to this message    Send private message to this user   
Quote:
It maybe worthwhile an email/telephone call to Microsoft and tell them about the problem, but I guess it'll end up being 'it's not our problem, contact the manufacturer'.
Thats exactlly what they will say since everyone i talked to about this said the same "contact the manufacturer"

Thanks -baabaa- talk to you soon.

tony7914
Suspended due to non-functional email address
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3. June 2005 @ 21:32 _ Link to this message    Send private message to this user   
hi there,
have you tried a BIOS update? it looks like your BIOS is dated 7/15/04. might be a newer version availible that corrects your problem. another thing you could try is to search your notebooks site and see if this is an issue others there have had.

Windows XP Pro SP2, MSI K8N Neo2, AMD Athlon 64 3500+ Newcastle, 1 Gig Kingston PC3200 DDR Ram (2 x 512), Maxtor 120 Gig, Maxtor 80 Gig, Liteon SOHW 1633S dual layer DVD-CD burner, NVIDIA GEForce 5700, MSI tv@nywhere master, DVDIdle Pro, DVDShrink, Nero, DVDDecryptor
tony7914
Suspended due to non-functional email address
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3. June 2005 @ 21:34 _ Link to this message    Send private message to this user   
one more thing, if your not sure of what hardware you have in your notebook download everest home edition. this program is free and will give you a lot more info about your hardware than windows will.
hope this helps!

Windows XP Pro SP2, MSI K8N Neo2, AMD Athlon 64 3500+ Newcastle, 1 Gig Kingston PC3200 DDR Ram (2 x 512), Maxtor 120 Gig, Maxtor 80 Gig, Liteon SOHW 1633S dual layer DVD-CD burner, NVIDIA GEForce 5700, MSI tv@nywhere master, DVDIdle Pro, DVDShrink, Nero, DVDDecryptor
AfterDawn Addict
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3. June 2005 @ 21:59 _ Link to this message    Send private message to this user   
Thanks -tony7914- for that info but where I got my notebook, there is no updates as it was custom built.

I will check for a bios update the next time but im not hoping for a next time ;)

I will check out that everest home edition, thanks.
baabaa
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3. June 2005 @ 22:03 _ Link to this message    Send private message to this user   
No worries, if I do come across anything patch/conversation that applies a fix, I shall let you know.............

...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down


ddp
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4. June 2005 @ 07:25 _ Link to this message    Send private message to this user   
baabaa
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4. June 2005 @ 08:40 _ Link to this message    Send private message to this user   
Rats, just been to that site..............

Saved me from posting the link though, cheers........:-)

Have you tried this 'g'?

...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down


ddp
Moderator
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4. June 2005 @ 08:42 _ Link to this message    Send private message to this user   
g????
baabaa
AfterDawn Addict
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4. June 2005 @ 10:40 _ Link to this message    Send private message to this user   
LOL, couldn't be bothered to type out geestar20, even though I just did..................heehee..............

...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down


ddp
Moderator
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4. June 2005 @ 11:19 _ Link to this message    Send private message to this user   
could have done a copy & paste instead!!
AfterDawn Addict
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4. June 2005 @ 13:44 _ Link to this message    Send private message to this user   
Quote:
Have you tried this 'g'?
Yup...I downloaded the updated drivers that i needed from SiS but I still didn't have any luck with the USB's.

I don't like Windows 2000 much since im so use to XP but eh

All is working well so I'll stick with 2000.
AfterDawn Addict
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4. June 2005 @ 17:56 _ Link to this message    Send private message to this user   
Alrighty guy's...I need help as this problem does not wanna go away :(

my last resort is to flash my bios and I havn't a clue on how to so here's my bios report.

BIOS type: AMI
System BIOS Date: 07/15/04

BIOS Manufacture, Compnay Name: American Megatrends Inc.

heres the link to the site http://www.ami.com/amibios/


AfterDawn Addict
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4. June 2005 @ 18:06 _ Link to this message    Send private message to this user   
More info

Program: eSupport.com BIOS Agent Version 3.45
BIOS Date: 07/15/04
BIOS Type: American Megatrends
BIOS ID: 63-0100-000001-00101111-071504-SiS755-258KA000
OEM Sign-On:

BIOS Date: 07/15/04 11:05:41 V
Chipset: SiS 755 rev 1
Superio: Unknown
OS: Win2000 SP4
CPU: AMD Athlon(tm) 64 Processor 3400+ 5.0.2195 Service Pack 4
BIOS ROM In Socket: Yes
BIOS ROM Size: 512K
Memory Installed: 1024 MB
Memory Maximum: 8192 MB
Memory Slot 01: 512 MB
Memory Slot 02: 512 MB

ddp
Moderator
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4. June 2005 @ 18:27 _ Link to this message    Send private message to this user   
who made the motherboard for the laptop??? goto this link, download & run amimbid(v1.4) to see who made your motherboard http://www.ami.com/support/mbid.cfm

This message has been edited since posting. Last time this message was edited on 4. June 2005 @ 18:38

AfterDawn Addict
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4. June 2005 @ 18:37 _ Link to this message    Send private message to this user   
guess what? it says "Unkown" but I have the ID code but i doubt this helps.

Motherboard Properties:
Motherboard ID 63-0100-000001-00101111-071504-SiS755$258KA000_BIOS DATE: 07/15/04 11:05:41 VER: 08.
Motherboard Name Unknown

Chipset Properties:
Motherboard Chipset SiS 755, AMD Hammer
Memory Timings 2-3-3-6 (CL-RCD-RP-RAS)
Command Rate (CR) 1T

SPD Memory Modules:
DIMM1: Apacer Tech. 512 MB PC2100 DDR SDRAM (2.5-3-3-7 @ 142 MHz) (2.0-3-3-6 @ 133 MHz)
DIMM2: Apacer Tech. 512 MB PC2100 DDR SDRAM (2.5-3-3-7 @ 142 MHz) (2.0-3-3-6 @ 133 MHz)

BIOS Properties:
System BIOS Date 07/15/04
Video BIOS Date 04/04/15
DMI BIOS Version 080011

Graphics Processor Properties:
Video Adapter ATI Mobility Radeon 9600/9700 (M10/M11)
GPU Code Name M11 (AGP 8x 1002 / 4E50, Rev 00)
GPU Clock 446 MHz (original: 445 MHz)
Memory Clock 216 MHz (original: 216 MHz)
)

This message has been edited since posting. Last time this message was edited on 4. June 2005 @ 18:39

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AfterDawn Addict
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4. June 2005 @ 18:43 _ Link to this message    Send private message to this user   
Quote:
download & run amimbid(v1.4) to see who made your motherboard
I already did that and this is the report i got.
Quote:
Program: eSupport.com BIOS Agent Version 3.45
BIOS Date: 07/15/04
BIOS Type: American Megatrends
BIOS ID: 63-0100-000001-00101111-071504-SiS755-258KA000
OEM Sign-On:

BIOS Date: 07/15/04 11:05:41 V
Chipset: SiS 755 rev 1
Superio: Unknown
OS: Win2000 SP4
CPU: AMD Athlon(tm) 64 Processor 3400+ 5.0.2195 Service Pack 4
BIOS ROM In Socket: Yes
BIOS ROM Size: 512K
Memory Installed: 1024 MB
Memory Maximum: 8192 MB
Memory Slot 01: 512 MB
Memory Slot 02: 512 MB

 
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