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Akina
Junior Member
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5. June 2005 @ 17:14 _ Link to this message    Send private message to this user   
I'm not sure if this the correct place for me to ask this exactly, but I'm hoping I will still be able to get help on my problem. If this should go to in another forum, please tell me so I won't trouble any of you any longer..

Well I have a Windows XP and some number months ago received a Digital Video Camcorder. It's called a Pocket DV 3100. Before I would simply take pictures and connect it to the computer using a USB cable to download my pictures on to my computer. Now I keep receiving this messages when I connect it.

[Example 1:] http://img292.echo.cx/img292/2033/usbproblemmessage6ms.png
[Example 2:] http://img292.echo.cx/img292/2741/usbproblemmessage28zz.png

I don't understand what this means exactly. I know I don't need to install anything, I never did before to download my pictures on to my computer, and the manual itself tells me I don't need to install anything. What can I do to fix this problem?

This message has been edited since posting. Last time this message was edited on 5. June 2005 @ 17:16

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ddp
Moderator
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5. June 2005 @ 17:22 _ Link to this message    Send private message to this user   
it is trying to draw more power thru the usb port than is allowed. either use battery or external adapter power. the usb port cannot power a camcorder or some other external devices without external power
Akina
Junior Member
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5. June 2005 @ 17:58 _ Link to this message    Send private message to this user   
The camcorder did not come with an AC adapter/external adapter power so I can't use anything like that, and the batteries are new. It still gives me the same message.
ddp
Moderator
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5. June 2005 @ 18:56 _ Link to this message    Send private message to this user   
should have come with either a power cord or an adapter if camcorder is new. are you plugging camcorder usb cord into a usb hub or into a usb port on computer?
Akina
Junior Member
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5. June 2005 @ 19:03 _ Link to this message    Send private message to this user   
I was surprised too, but it seems to only run on batteries. It's a very small camcorder, basic information on the product itself can be found here:

http://www.dooyoo.co.uk/digital-camera/aiptek-pocket-dv-3100/

I plug the camcorder USB into a USB port on the computer.
ddp
Moderator
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5. June 2005 @ 19:34 _ Link to this message    Send private message to this user   
is there any exclamation marks or question marks in device manager when the camera is not plugged in??
Akina
Junior Member
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5. June 2005 @ 20:33 _ Link to this message    Send private message to this user   
Device Manager? I'm deeply sorry, I don't know a lot of stuff about these things.
ddp
Moderator
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6. June 2005 @ 09:09 _ Link to this message    Send private message to this user   
your 2nd example was from device manager which shows all your hardware
Akina
Junior Member
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6. June 2005 @ 12:28 _ Link to this message    Send private message to this user   
The window popped up on its own when I connected the USB and I received the message at the bottom right side of my desktop (First example). I'm afraid I don't know how to get to my Device Manager without plugging in the USB cable first. How do I get to it? Sorry for bothering you so much.
ddp
Moderator
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6. June 2005 @ 13:11 _ Link to this message    Send private message to this user   
goto start, control panel than system. in system click device manager & check for exclamation marks or question marks
Akina
Junior Member
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6. June 2005 @ 13:17 _ Link to this message    Send private message to this user   
Yes, there is one I believe, though it's next to Camera
[Example:] http://img94.echo.cx/img94/7918/usb6et.png
ddp
Moderator
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6. June 2005 @ 13:38 _ Link to this message    Send private message to this user   
that is because camera driver is not loaded, correct??
Akina
Junior Member
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6. June 2005 @ 15:25 _ Link to this message    Send private message to this user   
Not quite sure what you mean by that exactly (Again my apologiez for being so dumb in these things), but the Camera is not connected and neither is anything installed for the Camera...
Member
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6. June 2005 @ 15:31 _ Link to this message    Send private message to this user   
I have the DV4500 camera and I never had this problem. I just plugged the usb cable into my camera then into my computer. And that was it, no installing drivers or anything. Here's a link to the drivers for Aiptek cameras and they have the DV3100 driver available for download.
http://www.aiptek.com/drivers.htm


Akina
Junior Member
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6. June 2005 @ 19:04 _ Link to this message    Send private message to this user   
I have the installation CD in case I need to install it, so I don't need the link (But thank you otherwise for providing it). I don't need to install it, I've never had to before. Like you said, I before would simply plug it in and that was all. I just now receive this problem error.
Member
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6. June 2005 @ 19:12 _ Link to this message    Send private message to this user   
Have you tried a different usb cord and a different usb port on your computer?


Akina
Junior Member
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6. June 2005 @ 19:26 _ Link to this message    Send private message to this user   
Since the USB cord came with the camera and I dont have another one that can fit into the camera's USB port, no I haven't. I did try different USB ports and encountered the same problem. I fear that the USB ports themselves are somewhat damaged.
Member
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6. June 2005 @ 19:35 _ Link to this message    Send private message to this user   
Try disabling all of your USB hub ports except for one of them in the Device Manager and then plug camera into the one that is still enabled.


Akina
Junior Member
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6. June 2005 @ 19:48 _ Link to this message    Send private message to this user   
I disabled the ports and kept one enabled, then tried to see if that would work by plugging in the camera USB. Nothing happened. After doing that, I enabled all of them again and tried to plug it in one more time, and now it works. Thank you very much for helping me with my problem, I truly appreciate it. :) To both you ken_919 and ddp!
Member
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6. June 2005 @ 19:55 _ Link to this message    Send private message to this user   
you're welcome and glad to see everything's working


baabaa
AfterDawn Addict
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6. June 2005 @ 22:27 _ Link to this message    Send private message to this user   
!!!!!!!!!!!!!!!!Thats kinda weird..................

Do you any other USB devices plugged in and in use at the same time this occured?

...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down


Akina
Junior Member
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6. June 2005 @ 22:40 _ Link to this message    Send private message to this user   
baabaa, my problem was resolved, but thank you very much for wanting to help.
baabaa
AfterDawn Addict
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7. June 2005 @ 05:13 _ Link to this message    Send private message to this user   
LOL, yes I know, but the warning you originally received suggested problems, and the resolve doesn't seem 'logical' on how it cured it.

If it is working now thats great, and was more than likely windows doing it's normal 'I'm not going to work properly today' routine.........

...............PIO is no go, DMA all the way...............
Beware of the Pixies - they move in over night and turn your life upside down


ddp
Moderator
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7. June 2005 @ 10:11 _ Link to this message    Send private message to this user   
no problem, teach & learn
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Akina
Junior Member
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7. June 2005 @ 13:40 _ Link to this message    Send private message to this user   
I found the way it was resolved was a bit weird myself, even though I barely know anything about these things, but as long as it works I'm fine, lol. My computer has many not wanting to work days so I'm somehow getting used to it. Thank you again. :)
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