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Hi, first post on this forum although I visit it often to helop sort out my burning issues.
I am unable to burn dvds. Tried all formats, dvd video, data files, audio. Nero burns successfully each time but I can't view files. After selecting verify data option I get the message that nero "can't mount cd". Up until a few months ago my burner worked fine never gave me any hassles. have done the following to computer in the last few months. upgraded to xp sp2, flashed burner with new firmware, reinstalled aspi, got nero 6.3. during all these upgrades only used burner of cds so didn't realise any change. Cds burn fine only dvds won't mount. Used various dvd brands, vertabim,tdk and princo none work. Bought a pack of fifty princo to troubleshoot and so far am 0/20.
below are my computer specs and the last burn I tried with nero. please help.
Drive Information
------------------
Drive : ATAPI DVD DUAL 4XMax
Type : DVD±R/RW Recorder
Firmware Version : 2.23
Buffer Size : 8 MB
Date : 03-10-24
Serial Number
Vendor Specific : 03/10/24¨9c
Drive Letter : D:\
Location : 1:0
Mechanism : Tray
Read Speed : 40 , 39 , 38 , 37 , 36 , 35 , 34 , 33 , 32 , 31 , 30 , 29 , 28 , 27 , 26 , 25 , 24 , 23 , 22 , 21 , 20 , 19 , 18 , 17 , 16 , 15 , 14 , 13 , 12 , 11 , 10 , 9 , 8 , 7 , 6 , 5 , 4 , 3 , 2 , 1 X
Write Speed : 24 , 20 , 16 , 8 , 4 X
Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes
Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : No
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO 96
Region Protection Control : RPC II
Region : 4
Changes User : 3
Changes Vendor : 4
Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel
Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: ST380011A
Type : Disk Drive
DMA : On
Description : Slave: WDC WD1200LB-55EDA0
Type : Disk Drive
DMA : On
Adapter 2
---------
Description : Secondary IDE Channel
Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: ATAPI DVD DUAL 4XMax
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: LG DVD-ROM DRD8160B
Type : CD-Rom Drive
DMA : On
Autorun : On
Adapter 3
---------
Description : D347PRT SCSI Controller
Driver
Description : System32\Drivers\d347prt.sys
Company :
Version : 3.47.0.0 built by: WinDDK
Description : SCSI miniport
Attached Devices
Adapter 4
---------
Description : A347SCSI SCSI Controller
Driver
Description : System32\Drivers\a347scsi.sys
Company :
Version : 3.47.0.0 built by: WinDDK
Description : SCSI miniport
Attached Devices
Description : ID 0 (0): AXV CD/DVD-ROM 2.2a
Type : CD-Rom Drive
Autorun : On
Hardware Information
--------------------
CPU : AMD Athlon XP 1750 MHz
Bus Speed : 140 MHz
Ram : 512 MB
Motherboard : VT8366-8233
System :
BIOS : Award 6.00 PG
Memory : 1280 MB (60ns)
Sound : SB Live! Audio [C000]
Video : NVIDIA GeForce FX 5200
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.70, size=45568 bytes, created 12/10/2001 5:32:34 PM
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 12/17/2003 2:18:06 PM
Nero version: 6.3.1.17 (Nero Express)
Recorder: <ATAPI DVD DUAL 4XMax> Version: 2.23 - HA 1 TA 0 - 6.3.1.17
Adapter driver: <atapi> HA 1
Drive buffer : 8192kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <LG DVD-ROM DRD8160B>Version: 1.03 - HA 1 TA 1 - 6.3.1.17
Adapter driver: <atapi> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : ST380011A atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD1200LB-55EDA0 atapi Port 0 ID 1 DMA: On
CdRomPeripheral : ATAPI DVD DUAL 4XMax atapi Port 1 ID 0 DMA: On
CdRomPeripheral : LG DVD-ROM DRD8160B atapi Port 1 ID 1 DMA: On
CdRomPeripheral : AXV CD/DVD-ROM 2.2a a347scsi Port 3 ID 0 DMA: Off
=== CDRom-Device-Map ===
ATAPI DVD DUAL 4XMax D: CDRom4
LG DVD-ROM DRD8160B G: CDRom1
AXV CD/DVD-ROM J: CDRom2
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523760kB)
Free physical memory: 273MB (280080kB)
Memory in use : 46 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
10.6.2005
ISO compilation
1:50:28 PM #1 Text 0 File Isodoc.cpp, Line 6065
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
1:50:28 PM #2 Text 0 File Reader.cpp, Line 118
Reader running
1:50:28 PM #3 Text 0 File Writer.cpp, Line 124
Writer ATAPI DVD DUAL 4XMax running
1:50:28 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)
1:50:28 PM #5 Text 0 File Burncd.cpp, Line 3172
Turn on Disc-at-once, using DVD media
1:50:28 PM #6 Text 0 File DlgWaitCD.cpp, Line 245
Last possible write address on media: 2297887 (510:38.37, 4488MB)
Last address to be written: 576799 (128:10.49, 1126MB)
1:50:28 PM #7 Text 0 File DlgWaitCD.cpp, Line 257
Write in overburning mode: NO (enabled: CD)
1:50:28 PM #8 Text 0 File DlgWaitCD.cpp, Line 2137
Recorder: ATAPI DVD DUAL 4XMax, Media type: DVD-R
Disc Manufacturer: PRINCO -
Disc Application Code: 64, Disc Physical Code: 193
1:50:28 PM #9 Text 0 File DlgWaitCD.cpp, Line 418
>>> Protocol of DlgWaitCD activities: <<<
=========================================
1:50:28 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 576800 (576800) = #576800/128:10.50
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 576800 blocks [ATAPI DVD DUAL 4XMax ]
--------------------------------------------------------------
1:50:28 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [ATAPI DVD DUAL 4XMax ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1181286400, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
576800 | lead-out | 1 | 0x00 | 0x41
1:50:29 PM #12 Phase 24 File dlgbrnst.cpp, Line 1845
Caching of files started
1:50:29 PM #13 Text 0 File Burncd.cpp, Line 4182
Cache writing successful.
1:50:29 PM #14 Phase 25 File dlgbrnst.cpp, Line 1845
Caching of files completed
1:50:29 PM #15 Phase 36 File dlgbrnst.cpp, Line 1845
Burn process started at 4x (5,540 KB/s)
1:50:29 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
1:50:29 PM #17 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 3:53,193 (233193ms) -> OK
1:50:29 PM #18 Text 0 File DVDR.cpp, Line 1879
Recording mode: Sequential Recording Mode
1:50:29 PM #19 Text 0 File Mmc.cpp, Line 20401
Set BUFE: BURN-Proof -> ON
1:50:29 PM #20 Text 0 File DVDR.cpp, Line 2020
Start write address at LBA 0
DVD high compatibility mode: Yes
1:50:29 PM #21 Text 0 File Cdrdrv.cpp, Line 8128
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
1:54:52 PM #22 Text 0 File WriterStatus.cpp, Line 115
<ATAPI DVD DUAL 4XMax > start writing Lead-Out at LBA 576800 (8CD20h), lenght 0 blocks
1:54:52 PM #23 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion
1:54:52 PM #24 Text 0 File DVDR.cpp, Line 2256
EndDAO: Last written address was 576799
1:55:15 PM #25 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK
1:55:15 PM #26 Text 0 File dlgbrnst.cpp, Line 1703
Set remaining time: 0:00,000 (0ms) -> OK
1:55:15 PM #27 Phase 37 File dlgbrnst.cpp, Line 1845
Burn process completed successfully at 4x (5,540 KB/s)
1:55:15 PM #28 Phase 78 File dlgbrnst.cpp, Line 1845
Data verification started
1:55:42 PM #29 SCSI -1093 File Cdrdrv.cpp, Line 1442
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x057CC000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x02
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x09 0xB4 0x81 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x02 0x00
1:55:42 PM #30 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 636033
1:55:50 PM #31 SCSI -1093 File Cdrdrv.cpp, Line 1442
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x057DC000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x02
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x02 0x00
1:55:50 PM #32 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 0
1:55:58 PM #33 SCSI -1093 File Cdrdrv.cpp, Line 1442
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x057DC000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x02
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x02 0x00
1:55:58 PM #34 Text 0 File DriveFileSystemBlockReader.cpp, Line 231
Error during reading the sector: 0
1:55:58 PM #35 VERIFYERR 10 File UDFCompilationImpl.cpp, Line 1282
Cannot mount the written CD
"ATAPI DVD DUAL 4XMax " (H:1, T:0)
1:55:59 PM #36 VERIFYERR 13 File UDFCompilationImpl.cpp, Line 1380
Status summary
Total files=0, identical=0, different=0, inaccessible=0, skipped=0.
1:55:59 PM #37 Phase 81 File dlgbrnst.cpp, Line 1845
Data verification failed
Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.70, size=17101 bytes, created 12/10/2001 5:29:42 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.18a, size=20576 bytes, created 3/23/2005 7:31:46 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 3:59:42 PM (Adapter driver for rec)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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hi
that log shows it hates the princo discs, infact so do i!
sorry skip read you have treid other discs too? ermm? go through this lot!
1. Running Programs
Make sure you quit all running background programs, such as anti-virus software.
Windows 95 Users
Use the Ctrl-Alt-Del function to quit all the programs using the Task Manager, EXCEPT for the Explorer, systray, and your recording software
Windows 98/ME Users
Select [Start] -> [Run], then input "msconfig". Disable everything under the [Startup] tab, except "system tray'.
Windows 2000/XP Users
Open the Task Manager, then select the program/s under the [Application] tab, then click [End Task].
2. Drive Connection
Other devices may be interfering with the CD-R/RW drive. Disconnect all other removable devices, then try recording again. If there is still a problem, try the following.
Optimal Hardware Configuration
All hard drives are placed on the Primary IDE, check that the drives are correctly set as master/slave. CD-ROM/CD-R/RW drives are placed on the Secondary IDE, set the recording drive as the "master". If you are using a USB or IEEE devices, disconnect them.
Update your chipset
Windows 95/98/ME Users
Right click on [My Computer] and select [Properties] from the menu. Click on [Device Manager], then click to open [Hard Disk Controllers]. You will find: the Primary IDE Channel controller, the Secondary IDE Channel controller and a brand name controller, e.g. Intel, SIS, VIA, etc. The brand name controller is what needs to be updated. Please visit their website to obtain these updates.
Windows NT/2000/XP Users
Right click on [My Computer] and select [Properties] from the menu. Click [Device Manager] on the [Hardware] tab, then click to open the [IDE ATA/ATAPI (hard disk) controllers] section. You will find: the Primary IDE Channel controller, Secondary IDE Channel controller, and a brand name controller, e.g. Intel, SIS, VIA, etc. The brand name controller is what needs to be updated. Please visit their website to obtain these updates.
Configure Windows
Make sure that your operating system has been fully updated. Visit the Microsoft website to acquire these updates.
3. ASPI Manager
Check your ASPI layer configuration. Your recording program is likely to use the standard windows ASPI layer, which has been replaced by another ASPI layer of yet another recording program. Make sure you have the original windows ASPI layer in use and retry. If the problem persists, contact the drive maker.
4. DMA Settings
Setting DMA mode:
Windows 95/98/ME Users
Right click on [My Computer] and select [Properties] from the menu. Click on [Device Manager], then click on [CD-ROM]. This will expand to show the CD drives on your system. Right click on a drive and select [Properties] from the menu. Click on the [Settings] tab and check that the [DMA] option is enabled. Repeat this procedure for the remaining CD drives.
Win NT/2000/XP Users
Right click on [My Computer] and select [Properties] from the menu. Click [Device Manager] on the [Hardware] tab, then click to open the [IDE ATA/ATAPI (hard disk) controllers] section. You will find: the Primary IDE Channel controller, Secondary IDE Channel controller. Complete the following procedure:
Right click on the Primary IDE controller and select [Properties] from the menu.
Select the [Advanced Settings] tab. Check that the [Transfer Mode] for both devices is set to [DMA if available].
Repeat this for Secondary IDE controller.
Note: In some cases older CD-ROM drives will not support DMA mode. In that case please set both devices to PIO mode.
5. Disc
Recording errors often occur when the disc is dirty, or has fingerprints or scratches. If an error occurred during test simulation (before actual recording), clean the disc. If you are getting recording errors, try the following.
Use a different blank, recordable disc.
Use a different manufacturer's disc.
Ensure the disc is clean before recording:
Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
Wipe the disc from the center to the edge of the disc.
Dry the disc completely.
Error during file verification
If an error occurred when the files were being verified, record the same files again using a different disc.
Read error when copying a disc
When copying a disc, if an error occurred while reading data from the original disc, the original disc may be scratched or dirty.
Try cleaning the disc.
Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
Wipe the disc from the center to the edge of the disc.
Dry the disc completely.
Try using a different source drive.
To change the drive you use to read your disc, click the Change button when asked to insert a source disc into your drive tray.
Select the drive you wish to use from the drop-down menu.
Insert your disc into the new drive.
Try using copying the disc using one drive as both the source and destination drive.
When you use your recorder to both read and write to your disc, B's Recorder GOLD creates an image file of the entire disc to your hard drive and then copies that temporary file onto your blank disc. This can be helpful if the drive you are using to read your original disc is slow or unreliable.
If the problem persists, contact the drive maker.
6. Drive
If you have tried Actions 1 through 5 above, there may be a problem with your drive. Contact the drive maker with details of the error code. If the 5th and 6th digit of the error code is 80 through FF, then the error code is maker unique. The descriptions of these error codes differ depending on the maker.
Nothing here to see, move along folks.
 This message has been edited since posting. Last time this message was edited on 9. June 2005 @ 22:53
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