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NEC ND-3520a Quiting working after less then 3 months
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otaku2000
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3. September 2005 @ 11:30 |
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I just got a Alienware pc for Graduation and got it the 27th. On Sept 2nd I got home and my dvd burner wouldn't Read or Write anything, but it shows up in bios and windows but doesn't see any disc
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ddp
Moderator
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3. September 2005 @ 12:18 |
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any error codes or an exclamation mark in device manager??
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otaku2000
Suspended due to non-functional email address
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3. September 2005 @ 12:20 |
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none, that what baffles the hell out of me. It said its running properly
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ddp
Moderator
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3. September 2005 @ 12:26 |
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uninstall the drive in device manager than restart windows to let it load it's own driver. also check with drive manufacturer for a firmware update & proceedure to do that.
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otaku2000
Suspended due to non-functional email address
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3. September 2005 @ 12:31 |
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Tryed the Reboot and NEC said do not flash if its not on the oem site and it wasn't
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ddp
Moderator
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3. September 2005 @ 12:40 |
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can you try the drive in another computer to see if a software problem or a hardware problem.
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otaku2000
Suspended due to non-functional email address
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3. September 2005 @ 12:49 |
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no but i did install the firmware update the drives orginal was 1.04 and the update was for 3.0 and it didnt work and its not a soft issue since i can't boot off the drive anyways
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ddp
Moderator
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3. September 2005 @ 12:54 |
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but try it in another computer to see if still have problem or not.
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otaku2000
Suspended due to non-functional email address
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3. September 2005 @ 13:00 |
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i dont have another cpu i could put it in, all i have is a imac a ibook and a laptop
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ddp
Moderator
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3. September 2005 @ 13:01 |
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how about a friend's just to test other than that do an rma
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otaku2000
Suspended due to non-functional email address
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3. September 2005 @ 13:06 |
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i have no friends with even cpus powerfull enought to try it out and whats a RMA?
This message has been edited since posting. Last time this message was edited on 3. September 2005 @ 13:08
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ddp
Moderator
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3. September 2005 @ 18:08 |
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doesn't have to be powerful, even a p2 computer. just to see if reads disks or not. rma is Return Merchandise Authorization.
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otaku2000
Suspended due to non-functional email address
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4. September 2005 @ 14:04 |
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Ok after a laser disc cleaner it reads DVDs but not cds, btw since its alienware they would just send me a new drive after i call them
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ddp
Moderator
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4. September 2005 @ 14:11 |
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might be a good idea
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otaku2000
Suspended due to non-functional email address
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4. September 2005 @ 20:20 |
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ya, luckly i have on-site repair on my 1 year warenty, for my 8000 doller pc
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ddp
Moderator
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5. September 2005 @ 07:55 |
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$8000!!!! what do you have, a main frame??!!
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otaku2000
Suspended due to non-functional email address
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5. September 2005 @ 12:02 |
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it was the top of the line Alienware ALX with a amd FX55 duel nvidia 6800 sli 512 mbs, 2 dvd burners, 800 gigs of hd
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