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ILO DVDR04 RMA on unit which has hacked firmware
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reblack
Newbie
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29. October 2005 @ 06:06 _ Link to this message    Send private message to this user   
Has anyone sent back a dvdr04 to factory on a RMA which has the
firmware hacked? My unit stops at the HELLO display. I e-mailed
ILO for any solution that I could apply to the unit to fix it.

Their reply was that I needed to e-mail my serial number to them
and they would check to verify that it was under warranty.

I'm very reluctant to sent it. I'm not concerned about losing the
unit if they decide to keep it or not repair it.

Is it possible to salvage the burner and perhaps place it in a
computer?

If I choose to send it, what would be the end result or response
from factory? I would appreciate any speculation.

Thanks,reblack
Senior Member
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29. October 2005 @ 09:35 _ Link to this message    Send private message to this user   
I honestly dont know what ilo is, but I doubt that ya will lose it. They will send ya a new one. When I rma'd a drive to samsung...I called them and asked what was wrong with it. They blatantly just told me that they dont check it...they just slap a new one in the box and ups as soon as they get ya old obe. So I would guess ilo was the same. I doubt they will check it. They will just send ya a new one when they recieve the old one. Dont stress it. Or reflash the drive back to the original if ya that scared....:>

epox mobo EP-9NPAJ
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Ibm P260 dvi & vga 21 inch crt monitor 1600 x 1200 @ 85 htz Oh yeah!!
reblack
Newbie
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31. October 2005 @ 13:06 _ Link to this message    Send private message to this user   
ozzy214, thank you for the reply. The unit does not respond at all,
the tray will not open or close from the remote or unit. will only
turn on or off. no way to reflash. I tend to agree to the change out
without checking it.thanks again, reblack
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LCSHG
Senior Member
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1. November 2005 @ 09:43 _ Link to this message    Send private message to this user   
[ reblack ]

Did you buy the ilo at WalMart, if so do you have a receipt. That will supercede any serial # [1 Year]
If not, or even if you do and over a year, take it to WalMart, say you lost the receipt and want it fixed to work properly.
They will most likely offer to exchange it, but will most likely be an 05 model. The 04 and 05 are not the same. For my use I would rather have the 04, and have it repaired. The 05 has has two models the ZU and MU. Get the MU

If you are not concerned abou this unit. I would be intrested in it. Send PM
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