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NMIndexStoreSvr.exe has encountered a problem
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AfterDawn Addict
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12. May 2008 @ 01:23 |
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noted...
also take it easy guys... nero is the bada$$ mofo here, we all the tech support for them as they suck.
Nothing here to see, move along folks.
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zxt
Suspended due to non-functional email address
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24. May 2008 @ 22:02 |
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I just installed Nero 8 and got this same error. Thanks to this thread I think I was able to get it fixed.
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ddread
Inactive
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30. May 2008 @ 21:25 |
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hi
Me to suffer from the nmindexstoresvr.exe
and i tried all of the above and sorry to say none dont work for me
can anyone tell me what else can be done to get rid of that error
its getting really frustrating
thank you
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Helter99
Newbie
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9. June 2008 @ 07:06 |
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I fixed the problem.
1. Click on Start - Control Panel.
2. Click Add or Remove Programs
3. Locate Nero
4 Click uninstall and follow the on screen instructions for removing Nero once and for all.
Joking apart, I found that this puts a stop to the process starting up in the first place.
1. Start the registry editor (Start - Run - "regedit" - Enter)
2. Browse to "My Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run"
3. Locate the key IndxStoreSvr_{....alphanumeric string....} and delete it.
4. Find the File NMIndexStoreSvr.exe is located in the folder C:\Program Files\Common Files\Nero\Lib. Rename it to, say, NMIndexStoreSvr.old.
Rant
For years Nero was The Biz for home CD/DVD burning and then they had to make the thing completely unusable. Shame on the ahead people. That indexing service is supposed to sit quietly in the background, only using cpu cycles and memory when it is not needed elsewhere but instead it can sit and suck on 50+% of system resources when you're in the middle of something, like when you're just about to set a new world record in your favourite game, or just as you run round the corner and find 12 monsters waiting for you and you can't run away or fight because your hard disk is busy being indexed. Help from Nero support??? Not flaming likely.
Disclaimer
Please note that this advice is "as is" and may or may not cause other problems. Don't blame me, it's up to you whether you want to risk it or not. ;)
Edited 10th June 2008
This message has been edited since posting. Last time this message was edited on 10. June 2008 @ 17:51
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Senior Member
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9. June 2008 @ 23:05 |
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Unfortunately I do use the video editing software of Nero. And have a few projects on the go. If anyone can suggest a better intuitive editing program I would greatly appreciate it. I found magic1362's advice worked fine.
Its a lot easier being righteous than right.
DSE VZ300-
Zilog Z80 CPU, 32KB RAM (16K+16K cartridge), video processor 6847, 2KB video RAM, 16 colours (text mode), 5.25" FDD
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LSHAW1
Junior Member
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14. July 2008 @ 08:02 |
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I agree! I had to reformat and reinstall my hard drive a month or so ago, and that includes Nero 7 Ultimate! Now, all of a sudden, I was getting the same error message: 9b0NMIndexStoreSvr.exe has encountered a problem and will close.[/b]
After trying for a few hours to figure out what the problem was, I finally resorted to "googling" the exact error message, and I got this forum. THANK YOU for the information provided (even if it WAS several months ago!), because after following your instructions, I NO LONGER get any error messages. It was easy! In fact, I didn't even have to "restart" my PC before disabling all the "nm..." start-up files.
So, for those having this problem with Nero 7, please try the following: (it worked for me!)
Disable "Nero Scout"
Restart XP
CTL-ALT-DEL (click on "processes" and insure no process with nm** is running)
Go to F:\Program Files\Common Files\Ahead\Lib and rename NMIndexStoreSvr.exe to NMIndexStoreSvr.bak (or any non used extension)
Nero should now function properly.
AND IT DOES!
God bless for your help!
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Junior Member
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31. July 2008 @ 17:13 |
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OMG thank you. I reformatted my computer last week and when I tried to burn my first movie, this error came up and ignored it. I have had issues with burning movies ever since... not formatting right. I don't know if this was the issue or not.
I just did a brand new reformat last night... this same damn error came up. I have now went into start>>run and services and disabled it :)
I tired to get rid of Nero Scout and disable that but I still got the same error..so hopefully this was my fix.
I did not know wnat nmindexstoresvr.exe was.... so I googled it and this was one of the first links to come up.
By the way...running Nero 8 just in case you wanted to know what version I had.
Tried disabling nero scout and restarting...error popped right back up..so there has got to be another part of the nero progam running it.
Jennifer
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micoder
Newbie
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2. August 2008 @ 23:45 |
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Well,
I just tried deleting NMIndexStoreSvr.exe.
It was in program files/common files etc
This fixed Nero 7.5.9
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Senior Member
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3. August 2008 @ 02:09 |
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What beats me is the massive balls-up this is on (Ahead) Nero's part- unbelievable.
Its a lot easier being righteous than right.
DSE VZ300-
Zilog Z80 CPU, 32KB RAM (16K+16K cartridge), video processor 6847, 2KB video RAM, 16 colours (text mode), 5.25" FDD
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dhbrown
Newbie
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3. August 2008 @ 09:50 |
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Just a note of caution to those of you who are simply deleting files rather than actually uninstalling the services. I believe (but am not sure) that this will prevent the "Last Known Good" configuration of Windows from updating. This could be a problem for you in the future if you ever needed that fall-back function of Windows. Information on using the "sc" command to actually uninstall the service is earlier in this thread.
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micoder
Newbie
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3. August 2008 @ 12:45 |
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dhbrown
NMIndexStoreSvr.exe was not in my list of programs to uninstall. It was not listed under services. So, I was completely unable to uninstall or disable this program. However, it still kept coming up every time I selected a format for burning.
I simply changed it to NMIndexStoreSvr.bak and that was the end of the trouble. Do you still think I will lose my restore point?
Michael
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Senior Member
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3. August 2008 @ 12:54 |
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magic1362's advice, previous page, works fine.
Its a lot easier being righteous than right.
DSE VZ300-
Zilog Z80 CPU, 32KB RAM (16K+16K cartridge), video processor 6847, 2KB video RAM, 16 colours (text mode), 5.25" FDD
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dhbrown
Newbie
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3. August 2008 @ 21:27 |
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Originally posted by micoder:
dhbrown
NMIndexStoreSvr.exe [...] was not listed under services. [...] Do you still think I will lose my restore point?
Michael
Michael,
It's been quite a while since I was disabling these things on my system. It's quite possible I'm misremembering filenames, but "Svr" sounded like "server" which sounds like it should run as a service? Anyway, if you don't see anything Nero-related in the Services management snap-in, you should be fine (at least for what I was concerned about).
(I know that I did remove one or two services, and I do believe that if I had simply deleted their target files, that would have been flagged as a non-good configuration on startup.)
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Helter99
Newbie
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9. August 2008 @ 05:27 |
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Originally posted by micoder:
dhbrown
NMIndexStoreSvr.exe was not in my list of programs to uninstall. It was not listed under services. So, I was completely unable to uninstall or disable this program. However, it still kept coming up every time I selected a format for burning.
I simply changed it to NMIndexStoreSvr.bak and that was the end of the trouble. Do you still think I will lose my restore point?
Michael
Hi, I think you should remove the registry key that tries to start up the service as well, just to be sure. Otherwise you'll have a registry key trying to start a service where it can't find the file (because you changed the name). Keeps things tidy.
1. Start the registry editor (Start - Run - "regedit" - Enter)
2. Browse to "My Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run"
3. Locate the key IndxStoreSvr_{....alphanumeric string....} and delete it.
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Newbie
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29. August 2008 @ 00:36 |
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I had this problem a long time ago with Nero 7 and then it simply stopped.
I just had to reinstall my media players including Nero 7, and the problem is back, but even worse.
I'm now getting two error messages - and not just for this error with Nero.
The first one says NMindexStoreSvr.exe has encountered a problem and needs to close.
The second one, the new one, says Program Error NMindex...has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.
I tried uninstalling and reinstalling Nero 7 but the NMindex error messages still occur. I did not enable Nero Scout at installation.
I solved the problem by following these instructions:
Go to C:\Program Files\Common Files\Ahead\Lib and rename NMIndexStoreSvr.exe to NMIndexStoreSvr.bak
Does anyone know if I still need to disable Nero Scout even though I never enabled it?
Does anyone know what is going on with these two back to back error messages? Am I getting two different types of error messages because I reinstalled all my media players including Nero, because of a recent Windows Update I downloaded, or for some other reason that perhaps I can fix.
I sure would like to be sure that Nero 7 is fixed and how to get rid of this new error message I have never seen before.
Incremental Liberalism is change without informed consent.
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Helter99
Newbie
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29. August 2008 @ 04:41 |
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H Seldon, can I refer you to my post just above your own. Although renaming the .exe file stops the process from starting up your computer will try to start it up on every boot up. It's best to remove the line in the system registry that tries to start this process as well as renaming it.
I did not have to do anything else since by removing the NMIndex... process there was no process to fail or hog system resources.
This message has been edited since posting. Last time this message was edited on 29. August 2008 @ 04:50
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dhbrown
Newbie
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29. August 2008 @ 08:55 |
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Is it just me, or does it seem to anyone else that using the "sc" (service control) command to remove services is safer (and thus potentially better and more reliable) than hacking the registry directly?
For an example of even software developers having trouble with whacking at the registry, read this.
If you like the idea of using a command specifically designed for controlling services rather than the registry, check earlier in this thread for the commands to use...
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Senior Member
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29. August 2008 @ 13:20 |
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Why all the complexity, as I said, magic1362's advice, previous page, works fine.
Disable the service, I've had no problems.Using Nero 8 btw.
Its a lot easier being righteous than right.
DSE VZ300-
Zilog Z80 CPU, 32KB RAM (16K+16K cartridge), video processor 6847, 2KB video RAM, 16 colours (text mode), 5.25" FDD
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Newbie
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29. August 2008 @ 13:54 |
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Originally posted by Helter99:
H Seldon, can I refer you to my post just above your own. Although renaming the .exe file stops the process from starting up your computer will try to start it up on every boot up. It's best to remove the line in the system registry that tries to start this process as well as renaming it.
I did not have to do anything else since by removing the NMIndex... process there was no process to fail or hog system resources.
Yeah Helter99 I tried your suggestion at that registry key location. I went there before and after I renamed the file in the Common Files folder.
There was no registry key referring to Nero there.
I also don't 'see' any problems running Nero Showtime and I'm not getting any errors, since renaming the .exe file to a .bak file.
I guess the mystery now is why I have no registry key at the location you describe and why I don't 'see' Nero trying to start up the .exe (now a .bak) file.
I am running XP Pro.
Incremental Liberalism is change without informed consent.
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Helter99
Newbie
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1. September 2008 @ 08:09 |
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H Seldon.
This is just a theory but perhaps you managed to disable the NMIndex... service somehow and this removed the startup registry key before you renamed it. I agree it is odd that the key does not show in there.
Jemborg
Because there more than one way to skin a cat. Glad to hear Nero 8 works well btw. I havent tried Nero 8 myself since I encountered this problem (I found alternative products instead). Maybe someone at Ahead sat up and took notice. Hope their support team took notice too eh ;)
dhbrown
Yes, sc is a good way to access services directly. Another way, if you are uncomfortable with the command line interface, would be to run services.msc which gives you a GUI to work with. A running service should be stopped before it is disabled or its registry key removed. It should indeed be noted that registry hacking is potentially dangerous to your computers health.
This message has been edited since posting. Last time this message was edited on 1. September 2008 @ 08:11
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Senior Member
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2. September 2008 @ 01:03 |
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It's good that people have taken the time and trouble to contribute to this thread. however, they seem to to be failing to read or they misunderstand the previous posts.
I had enormous problems with Nero 8- which I just use for Nero Vision, for burning I use the reliable ImgBurn program (freeware). So Nero didn't fix the problem.
Here is magic1362's advice reproduced in it's simplicity:
"Hi.
Just go Start>>Run and run services.msc.
Then stop & disable NMIndexingService."
You do this in the same way you you disable Windows bloatware "Indexing Services" and use the efficient freeware Agent Ransack instead.
Cheers.
Its a lot easier being righteous than right.
DSE VZ300-
Zilog Z80 CPU, 32KB RAM (16K+16K cartridge), video processor 6847, 2KB video RAM, 16 colours (text mode), 5.25" FDD
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skhobotu
Newbie
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9. September 2008 @ 04:22 |
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Thanks guys,
This has been a big help!!
Stevo
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7horeau
Newbie
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24. October 2008 @ 15:58 |
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Whats the point in reopening it????
Because there is useful and needed information here. You're NOT the only person on this planet believe it or not. There are other worlds beside yours.
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Senior Member
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24. October 2008 @ 16:14 |
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Hear hear 7horeau. That comment came straight after the best advice/solution in the thread too.
But ZOMG !!! Nero 9 is doing it again !!! WTF!
What do Nero hope to achieve by this? Anyway this ensures that is probably not the last time this "pointless" thread is referred to again. LOL.
Its a lot easier being righteous than right.
DSE VZ300-
Zilog Z80 CPU, 32KB RAM (16K+16K cartridge), video processor 6847, 2KB video RAM, 16 colours (text mode), 5.25" FDD
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7horeau
Newbie
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24. October 2008 @ 16:43 |
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LOL! Nero is generating a lot of forum traffic if nothing else...LOL!
I went to control panel, clicked administrative tools, then clicked services, scrolled down to NMIndexingService, and disabled NMIndexingService by right clicking on it and selecting "properties" after properties opened I clicked on "stop" and "apply" to stop it, and then clicked on disabled in the startup type window don't forget to hit the "apply" button after each action and when closing the window.
Since then NMIndexStope has been sleeping peacefully and quiet.
Please excuse the extra text, I was hoping it might help a newbie with the details.
Thanks to AfterDawn and its members for helping me find out how to stop the NMIndexStore.
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