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Suddenly, burned DVD-R's do not play. Nero: The disc is empty.
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dansale
Newbie
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31. December 2005 @ 08:53 |
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I have an HP Media Center zd8230us Notebook PC, and up until recently, have been writing DVD's without problem.
Now what happens is that the DVD authoring software (both Nero or CDBurnerXP Pro 3) behaves as though it burns the DVD, but when I try to play it, it does nothing!
The DVD-R even looks like it has stuff burned to it. But, when I put it into the drive and get disc info from Nero, it says "The disc is empty".
I've finalized the disc and done it with no multisession, so I don't think that is it.
Can anyone help? It would be GREATLY appreciated.
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dansale
Newbie
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31. December 2005 @ 09:02 |
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Also, I can PLAY previously written DVD's with no problem.
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Daniel
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Senior Member
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31. December 2005 @ 09:27 |
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Do you know what the burner is? Have the media changed from when it was doing good burns? Is the firmware up to date on the burner? Post up your Nero log without the sn# so someone can look at it.
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dansale
Newbie
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31. December 2005 @ 09:48 |
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It says the drive is TSSTcorp CD/DVDW TS-L532M. The media has not changed. The firmware is up to date. Where do I get the Nero log from? Is it NeroHistory? Should I post the whole thing?
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Daniel
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Senior Member
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31. December 2005 @ 09:54 |
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Yeah its nerohistory. There will be a break in it between burn attempts. Looks like ============= text =============== just the part after the last break but remember to remove the sn# copy and past to notepad to remove the sn# then copy that and past it here.
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dansale
Newbie
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31. December 2005 @ 10:36 |
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Ok, here's the last entry in NeroHistory.
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====== *** Nero-Burning Rom, History File *** ======
Daniel Sale
None
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 8:03:20 AM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM
Nero Version: 6.6.0.16
Internal Version: 6, 6, 0, 16b
Recorder: <TSSTcorp CD/DVDW TS-L532M>Version: HR04 - HA 0 TA 1 - 6.6.0.16
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <TSSTcorp CD/DVDW TS-L532M>Version: HR04 - HA 0 TA 1 - 6.6.0.16
Adapter driver: <atapi> HA 0
=== Scsi-Device-Map ===
DiskPeripheral : ST9100822A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TSSTcorp CD/DVDW TS-L532M atapi Port 0 ID 1 DMA: On
=== CDRom-Device-Map ===
TSSTcorp CD/DVDW TS-L532M D: CDRom0
=======================
AutoRun : 0
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1022MB (1047020kB)
Free physical memory: 344MB (352864kB)
Memory in use : 66
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
31.12.2005
UDF/ISO compilation
12:56:05 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started
12:56:05 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)
12:56:05 PM #3 Text 0 File Isodoc.cpp, Line 6356
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE
12:56:05 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted
12:56:05 PM #5 Text 0 File Reader.cpp, Line 127
Reader running
12:56:05 PM #6 Text 0 File Writer.cpp, Line 122
Writer TSSTcorp CD/DVDW TS-L532M running
12:56:05 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)
12:56:05 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)
12:56:05 PM #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media
12:56:05 PM #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1129359 (250:58.09, 2205MB)
12:56:05 PM #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)
12:56:05 PM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: TSSTcorp CD/DVDW TS-L532M, Media type: DVD-R
Disc Manufacturer: MCC 01 - RG20
Disc Application Code: 64, Disc Physical Code: 193
12:56:05 PM #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================
12:56:05 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1129360 (1129360) = #1129360/250:58.10
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1129360 blocks [TSSTcorp CD/DVDW TS-L532M]
--------------------------------------------------------------
12:56:05 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [TSSTcorp CD/DVDW TS-L532M] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2312929280, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1129360 | lead-out | 1 | 0x41 | 0x00
12:56:06 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started
12:56:06 PM #17 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.
12:56:06 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed
12:56:06 PM #19 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)
12:56:06 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
12:56:06 PM #21 Text 0 File DVDR.cpp, Line 2379
Recording mode: Sequential Recording Mode
12:56:06 PM #22 Text 0 File Mmc.cpp, Line 21708
Set BUFE: Super Link -> ON
12:56:06 PM #23 Text 0 File DVDR.cpp, Line 2534
Start write address at LBA 0
DVD high compatibility mode: Yes
12:56:06 PM #24 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 30000 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
1:06:19 PM #25 Text 0 File WriterStatus.cpp, Line 116
<TSSTcorp CD/DVDW TS-L532M> start writing Lead-Out at LBA 1129360 (113B90h), lenght 0 blocks
1:06:19 PM #26 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
1:06:19 PM #27 Text 0 File DVDR.cpp, Line 2774
EndDAO: Last written address was 1129359
1:07:13 PM #28 Phase 37 File dlgbrnst.cpp, Line 1832
Burn process completed successfully at 4x (5,540 KB/s)
Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 7/17/2002 7:05:10 AM
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/11/2005 5:28:13 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:44 AM (Adapter driver for rec)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
====== *** Nero-Burning Rom, History File *** ======
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Daniel
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Senior Member
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31. December 2005 @ 11:00 |
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Only thing I see is you could try updating nero th 6.6.0.18. I dont think that is going to help though. Did you replace the burner that came in the notebook? You may want to contact hp about it. There site seems to say it is supposed to be GCC-4232n which is lg and your log say it is TS-L532M which is samsung.
This message has been edited since posting. Last time this message was edited on 31. December 2005 @ 11:00
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dansale
Newbie
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31. December 2005 @ 11:03 |
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I haven't contacted HP. I guess I'll do that. No, I haven't replaced the burner, it's the one that came with it.
Thanks for your help.
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Daniel
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dazza71
Newbie
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6. January 2006 @ 22:32 |
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Hi iam starting to have the same problem with dual layer discs
just wondering if you sorted it? tried 4 different burning programs and they say burn successful but disc looks empty and doesnt play.
update: nero info tool says i can burn dvd+r dual layer discs but not read them? weird. also aspi was corrupt. ok now
This message has been edited since posting. Last time this message was edited on 7. January 2006 @ 23:47
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darkangel
Newbie
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24. January 2006 @ 07:54 |
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I have the same problem with the same drive TS-L532M when burning DVD+Rs. Until a month ago everything was ok, since then Nero says burning completed succesfully, and after that, when trying to play the disc it says it's empty,although looking at the disk it's visible that it has data written to it. CD-R/RWs and DVD-RWs work just fine. Didn't try it yet with DVD-Rs.Anybody have an idea?
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sgokhale
Newbie
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22. February 2006 @ 06:13 |
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This is totally bogus, the TSSTCorp TS-L532M has no support what so ever. It is supposed to be a Samsung/Toshiba collaboration but niether of their sites has ANY information on it. I also read on a the Samsung-Europe site that it is discontinued!! What's the deal here we paid for a DVD-Burner with Dual-Layer support and obviously we don't have it. Even worse we are all wasting expensive Dual-Layer discs...which is inexcusable. Is there a firmware update or a compatible driver for this drive? Meaning is this drive known as some other model #?
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diegoswa
Newbie
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4. March 2006 @ 20:17 |
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Hi guys,
I just bought my laptop HP Pavilion zd8000 last month and...this is really bad:
The TSST Corp CD/DVDW TS-L532M doesnt read CD's, it only reads DVD. I can't even reboot from CD rom because it doesnt recognize the cd rom....but this is really weird because it reads DVD's.
Any idea of what I can do to solve this problem?
Help me please, I have all my information in CD's and I can not read it or even install new programs in my laptop.
Thanks
Diego
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siboldad
Newbie
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9. March 2006 @ 21:13 |
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Yes, I am having the same problem, but I received my laptop as a Christmas present and I havent been able to burn at all. Im going to email HP about this problem. When I try to burn it to a disc with Sonic, roughly 30 secs before the burning is done, it says problem with burning and so on. I havent tried CD-Rs, just DVD+Rs.
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siboldad
Newbie
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9. March 2006 @ 21:44 |
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I just talked to an online technician about this and he said that I should try using 2.4x DVD+R. If some of you used this, tell me if it works so I dont have to go out and purchase them if they dont work. I have 16x and they do not work.
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diegoswa
Newbie
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10. March 2006 @ 11:17 |
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I contacted the HP tech. support and we tried possible solution for more than 1 hour....nothink worked. My computer is going back to the shop for replacement of the CD/DVD rom. Luckily I have the guarantee.
Therefore, the problem is the hardware, not the software, these units were made on 2001 and the company who made them is out of business and this is a very common problem on this specific device.
Good luck to you guys
Diego A.
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siboldad
Newbie
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10. March 2006 @ 18:39 |
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Did you email or talk talk to the technician? I still have the guarantee too cause I would like mine replaced.
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diegoswa
Newbie
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11. March 2006 @ 16:30 |
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I called the 1-800 number and the technitian tried some solutions, since they didnt work, he authorized the return of my laptop.
If you have guarantee, dont wait, just call them up.
Diego
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kenny40
Newbie
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21. March 2006 @ 22:08 |
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I just bought a dv1331se laptop that equipped with TS-L532m. This burner only can burn music disk without error !! All the DVD movies it burn - they all stop and go in DVD player !! I had try the 2x speed and different brand DVD disk still having problem.
Anybody know what going on, is that burner has problem on burning ?
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siboldad
Newbie
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22. March 2006 @ 13:53 |
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Basically.... all the TSSTcorp CD/DVDW TS-L532M are bogus pieces of crap, my suggestion, read all the above and contact HP if you are still under warranty and tell them whats up. I had to have 3 online chat sessions before they sent me a new one.
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victorant
Newbie
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20. May 2006 @ 10:56 |
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I have a HP 6325 laptop with tsst corp TS-532m DVDW
and I have the same problem, dont burns DVDs. It worked for 6 months
and now it destroied 7 DVDs, fucking DVD-Writer .
It only burns CD-s. I hope to resolve this problem with my garantee .
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ChrisMK
Newbie
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23. May 2006 @ 21:02 |
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I have a HP zd8000 that is about six months old and came with this piece of crap burner. A couple of weeks ago it started burning DVD coasters and after spending three hours on the phone with HP tech support on Sunday, I finally got them to send me a replacement burner. Two days later, I have a new drive that is working well. My suggestion, if you're still under warranty, call your laptop maker and insist that they replace the drive. It's not a software issue, it's a hardware problem and all the "tech support" they provide is not going to fix this burner. You'd think that they'd put better hardware in a $2,300 laptop.
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slurpyman
Newbie
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24. May 2006 @ 04:09 |
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I too have a HP Pavilion zd8000 laptop that has the same cd/dvdw drive in it. I've had this computer for about 8 months now and after making a video disc and trying to play it in my dvd player, it wouldn't recognize it. I tried it in a different player, then finally tried it in my laptop and I was astonished that it appeared nothing was on it even though Alcohol 120% said that it created the video disk successfully. I tried making a video disc in Nero but Nero gave me an error saying that it couldn't finalize the disc. Then I tried Alcohol 120%, then I tried Sonic. Sonic gave an general error message that the disc could not be created telling me to please try again but I will need a new disk. I'm glad I found this forum because I was thinking that it was just the movie I was trying to put on a disc as an anti-piracy thing. I talked to one of their tech support staff via live chat and finally she came to the conclusion that the drive is bad. How, annoying it is when something doesn't work anymore but atleast I have a sony internal dvd burner that I pulled out of my what was a desktop pc and converted it to external. Anyways, if anyone else out there has this drive, its bad news as you may have discovered by now. I'm just glad it went out before my warranty is up.
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victorant
Newbie
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24. May 2006 @ 04:19 |
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Deuce for me. No guarantee... online shop - bankrupted. :(
What can I do? Please help me! I can't write DVD-s...my drive is down...
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h9290
Newbie
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18. July 2006 @ 23:17 |
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thank got is still have the guarantee,the problem started with me a month ago and i ignored it cause i have a external HD
but now i have to put an end for this joke,,i should get it replaced
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fritzgi
Newbie
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25. August 2006 @ 12:38 |
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My god. I've bought an HP dv1340us notebook more than a year ago and I have the same problem. Evenmore, I am out of USA, where I bought the notebook.
IS it true? Is replacing the dvd recorder the only solution for this rubbish???
I can NOT believe it.
Fritz
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