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Cant see external hard drive after error changing disk name.
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neway
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14. January 2006 @ 00:56 _ Link to this message    Send private message to this user   
I have a new external hard drive, I partitioned and formated it as standard.
Later I decide to change the name of the drive in windows explorer but the page hung.
I forced close explorer. rebooted the computer but cannot see the external drive now, not in disk management, explorer or partition magic.

I assume that the drive name is corrupt, do you know how I can save the drive?

newayblue.com

This message has been edited since posting. Last time this message was edited on 14. January 2006 @ 03:30

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ScubaBud
AfterDawn Addict
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14. January 2006 @ 02:42 _ Link to this message    Send private message to this user   
http://support.microsoft.com/default.aspx?scid=kb;en-us;307844&sd=tech

See if there is any information in the link above that might get you back to where you were. Maybe the Drive Letter is blank but the drive will still show when you apply the above.
neway
Newbie
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14. January 2006 @ 03:29 _ Link to this message    Send private message to this user   
Hi,

The problem is that I cant see the drive in disk management so I have no manipulation of the drive.

Thanks.

newayblue.com
ScubaBud
AfterDawn Addict
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14. January 2006 @ 04:28 _ Link to this message    Send private message to this user   
I would look on the HDD's manufacturer and locate their disk management software to redo the drive then.
neway
Newbie
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15. January 2006 @ 03:22 _ Link to this message    Send private message to this user   
The problem being is that I cant see the drive to add the software.

I have just put the drive back in through USB and I can see the drive (E:) but when looking at the properties, there is no space on the disk.
This is because the partition is corrupt.

So, I downloaded Partition Table Doctor, but, it can't see the volume on the E: drive.

It seems very odd that a program that is supposed to fix partitions cannot see drives with corrupt partitions.

Anyone any other ideas?

newayblue.com
ScubaBud
AfterDawn Addict
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15. January 2006 @ 03:28 _ Link to this message    Send private message to this user   
neway

What is the manufacturer of your HDD, not the case or enclosure, but the HDD it self?
neway
Newbie
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15. January 2006 @ 09:02 _ Link to this message    Send private message to this user   
The hard drive is a Toshiba, model MK-4019GAX

The support page is here:
http://www.toshiba-europe.com/storage/Index.asp?page=PCI&nav=ISH_...

I cant see anything about a support software download though.

Thanks ScubaBud

newayblue.com
ScubaBud
AfterDawn Addict
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15. January 2006 @ 09:36 _ Link to this message    Send private message to this user   
neway

Neither could I. Try emailing them to see what they suggest.
neway
Newbie
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15. January 2006 @ 09:42 _ Link to this message    Send private message to this user   
Ok, I will let you know how I get on.

Thanks for your help.



newayblue.com
ScubaBud
AfterDawn Addict
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15. January 2006 @ 09:46 _ Link to this message    Send private message to this user   
Good luck and yes, let us know how you make out and THE FIX! :)
khoubos
Newbie
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24. January 2006 @ 04:03 _ Link to this message    Send private message to this user   
hi try to contact your reseller first before doing anything to your external drive maybe it is in ntfs partition, so i suggest next time try to use fat32...
neway
Newbie
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25. January 2006 @ 07:02 _ Link to this message    Send private message to this user   
I put the drive into a laptop and managed to get the partition back, I couldnt get into repair but I did manage to install windows on it which fixed the partition and I later deleted the windows folder.

Thanks for all your help and advice, I now know what to do in the future.

Cheers!

newayblue.com
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ScubaBud
AfterDawn Addict
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25. January 2006 @ 11:00 _ Link to this message    Send private message to this user   
Good job neway! Thanks for letting us know. :)
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