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new external harddrive, possibly faulty.
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SirRanRap
Junior Member
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12. February 2006 @ 23:53 |
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so i bought a ST9100822A seagate hard drive from tigerdirect.com
and i cant get the thing formatted, i tried both the online and downloadable version of the disc wizard. i checked computer manager it sees the drive but says it cant read has a capacity of 0MB.
i tried contacting seagate they told me its prob faulty get a new one. i contacted tigerdirect three days ago they havent gotten back to me.
if anyone has any insight on something that could help or if i missed something that would be great.
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Senior Member
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13. February 2006 @ 06:11 |
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Have you tried to format the drive using disk management??? Right click on my computer, manage, and then disk management..
Q9550@4.0ghz,Gigabyte EP45-UD3P,OCZ Vendetta 2 cooler,VisionTek 4870X2,1TB Samsung Spinpoint SATA/3GB,4GB G.Skill DDR2 1066,LG Blu-ray/HDDVD combo drive,Corsair HX-1000 Modular,Hannspree 28" LCD,Coolermaster Cosmos S
http://valid.canardpc.com/show_oc.php?id=473095
2 Xbox 360 Jaspers(flashed w/Ixtreme LT), PS3, Wii
Samsung 4071,Samsung 4095, Samsung 245BW LCD Displays |
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SirRanRap
Junior Member
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13. February 2006 @ 21:01 |
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yeah, sorry i should have said that. i went to disk management and it doesnt even list the drive. it lists it in device manager though, but it says it is unreadable and at 0 MB capacity.
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SypherTek
Suspended due to non-functional email address
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13. February 2006 @ 22:19 |
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in that case the drive is most likely to be faulty, get it swapped out
Studio Comp: AMD Athlon XP 3200+ OC ~ 2.35GHz runs at 40 celcius idle and 48 under stress (aerocool GT1000 really works!), Asrock K7VT4A , 1024MB Dual Channel DDR 400, MSI Nvidia FX5200 128MB OC ~ 600MHz mem 350MHz core,80GB SATA + 200GB SATA + 120GB IDE, 7.1 Channel Soundblaster Audigy 2 Platinum EX sound and midi interface. 19" Sony SDM-HS95 TFT monitor - sweeet
Comp2: AMD Sempron 2400+ OC ~ 2.0GHz (Stable), Asrock K7S41GX, 512MB DDR 333, Onboard Graphics, 40GB Maxtor IDE
set of monitors on the way soon :P
Google is your friend...
WorkComp: LAPTOP, intel celeron D 2.4GHz, 256MB DDR, 20GB hd. NO SCREEN IT WAS SAWN OFF :S (bag of crap) |
Senior Member
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13. February 2006 @ 23:15 |
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you say in your title external hdd is it or isnt it you seem to be talking about a internal if it is external have you installed the driver for the caddie what is your os
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SirRanRap
Junior Member
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14. February 2006 @ 21:59 |
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windows xp, its an internal laptop drive. i just have an enclosure for a 2.5
the driver that windows device manager says the driver is the best version found and says that the drive is working properly. i tried the seagate techy suport site to no avail.
as for swapping it out with a new drive, i still havent heard anything from tiger direct. its coming up on 5 days now! i got an auto responce says they got the message and would responce immediately like an hour after i sent it, but as of yet i still have my thumb in my butt.
and the part that really gets me is this. you know how tiger direct has those rate your product thing. well i rated this the lowest rating and another thing i bought the highest on the same day. they put up the other one but still havent put up this rating yet. thats messed up, dont just put up the reviews of products that are positive.
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SypherTek
Suspended due to non-functional email address
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14. February 2006 @ 22:27 |
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get on the phone to them again then dont just let it slip... exercise your consumer writes man... piss off some call center operaters lol
if youve bought the enclosure and put the drive together yourself id swap out the enclosure aswell as a common reason for extrnal drives not working is that the IDE to USB converter is bust.
Studio Comp: AMD Athlon XP 3200+ OC ~ 2.35GHz runs at 40 celcius idle and 48 under stress (aerocool GT1000 really works!), Asrock K7VT4A , 1024MB Dual Channel DDR 400, MSI Nvidia FX5200 128MB OC ~ 600MHz mem 350MHz core,80GB SATA + 200GB SATA + 120GB IDE, 7.1 Channel Soundblaster Audigy 2 Platinum EX sound and midi interface. 19" Sony SDM-HS95 TFT monitor - sweeet
Comp2: AMD Sempron 2400+ OC ~ 2.0GHz (Stable), Asrock K7S41GX, 512MB DDR 333, Onboard Graphics, 40GB Maxtor IDE
set of monitors on the way soon :P
Google is your friend...
WorkComp: LAPTOP, intel celeron D 2.4GHz, 256MB DDR, 20GB hd. NO SCREEN IT WAS SAWN OFF :S (bag of crap) |
Senior Member
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14. February 2006 @ 23:06 |
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so the drive is conected to your normal ide cable via an adapter of some sort if so does your bios see the drive and what is it seeing it as I checked the number you gave it shows it as a 100gb drive is that correct have you checked that your mobo can support that size drive
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SypherTek
Suspended due to non-functional email address
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14. February 2006 @ 23:18 |
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@ philraz
its not connected to ide its an "external" drive. also it doesnt matter on the motherboard being able to support the drive as its not conected internally.
windows XP has full support for drives of all sizes (although it can have issues with drives over 137gb but thats easily fixed)
@SirRanRap
the problem here is not one that we can fix, just replace the parts
if you want to find out if the drive works without using the external enclosure you can take the hard drive out of your laptop and put the other one in. if the bios picks it up correctly then the drive is probably ok and the converter is at fault. if it doesnt get picked up properly then it needs replacing.
personally id just get the whole lot swapped out anyway. you paid for it and have the right to a fully functioning piece if kit. you shouldnt have to mess around to get this type of stuff working
Studio Comp: AMD Athlon XP 3200+ OC ~ 2.35GHz runs at 40 celcius idle and 48 under stress (aerocool GT1000 really works!), Asrock K7VT4A , 1024MB Dual Channel DDR 400, MSI Nvidia FX5200 128MB OC ~ 600MHz mem 350MHz core,80GB SATA + 200GB SATA + 120GB IDE, 7.1 Channel Soundblaster Audigy 2 Platinum EX sound and midi interface. 19" Sony SDM-HS95 TFT monitor - sweeet
Comp2: AMD Sempron 2400+ OC ~ 2.0GHz (Stable), Asrock K7S41GX, 512MB DDR 333, Onboard Graphics, 40GB Maxtor IDE
set of monitors on the way soon :P
Google is your friend...
WorkComp: LAPTOP, intel celeron D 2.4GHz, 256MB DDR, 20GB hd. NO SCREEN IT WAS SAWN OFF :S (bag of crap) This message has been edited since posting. Last time this message was edited on 14. February 2006 @ 23:23
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Senior Member
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14. February 2006 @ 23:26 |
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ide enclosures are also available for laptop drives I just wanted to know wasit connected via ide or usb windows xp has usb jssues if the updates have not been applied
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ddp
Moderator
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15. February 2006 @ 14:40 |
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only if sp1 or 2 not loaded than can't load usb2 driver.
SirRanRap, have you rtied partitioning the drive as can't format it til is partitioned
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SirRanRap
Junior Member
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16. February 2006 @ 00:07 |
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i've been just letting it go in the default partition settings. but i tried user specific partitioning and the drive only gave the option of 1 partition at 0 MBs
its USB
i have an external drive at 250G also by seagate that doesnt have any problem so i dont think size is the issue.
they did finally get back to me actually, they said i can exchange it. but if i dont have the original packaging and UPC i have to order a new one and send the old one back in the new package.
*shakes a fist*
back home i always kept the package till i found out the product was fine, but i am in the navy on a FFG in Japan. not much room for anything much less excess packaging.
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ddp
Moderator
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16. February 2006 @ 08:08 |
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you on an oliver hazard perry class frigate??
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SirRanRap
Junior Member
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16. February 2006 @ 23:28 |
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yep FFG 51 the Gary
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ddp
Moderator
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17. February 2006 @ 11:59 |
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that class was named after my ancestor, commodore oliver hazard perry, war of 1812, great lakes fleet that defeated the british
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