Error: 13 during installation


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Error: 13 during installation

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bsIT

Newbie

29. March 2006 @ 09:00

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I am in my IT class in college right now. I need help on this so I don't fail. During installation this Error keeps coming up...

***Nero Vision Express SE Installer ***

An error occurred during the copy process (file name: NeroVision\AMCUIBase.dll).

Error: 13
The data is invalid

Please reboot your computer and retry

-OK-
*** ***

Ive tried using another disc and its not the disc. Any insight asap would be great, thanks.

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This message has been edited since posting. Last time this message was edited on 29. March 2006 @ 09:01

MaxBurn

Senior Member

29. March 2006 @ 23:22

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It sounds like you might have a corrupt install package. Use the clean tool to get rid of Nero traces. You didnt say if you were using version 6 or 7 so heres both
Clean tools:
http://www.nero.com/nero6/enu/General_CleanTool.html
http://ww2.nero.com/nero7/enu/General_CleanTool.html

and Nero updates:
http://www.nero.com/nero6/enu/nero-up.php

http://ww2.nero.com/nero7/enu/nero7-up.php

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