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PC freezes while burning...
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anniebee
Junior Member
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7. April 2006 @ 01:01 |
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Hi folks,
It happens about 6 minutes into the burning. I though it was the OEM version of Nero 6 that I had, so uninstalled that one and downloaded the Nero 7 trial version, but it also happened. I´ve checked that all my fans are working, I don´t think it´s the drive but can´t be sure. PC seems clean no viruses etc. Have tried all types of media, good quality ones. Any ideas as to where I can look.
Thanks in advance
Annie
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AfterDawn Addict
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7. April 2006 @ 01:39 |
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Annie, this is something that has happened to me on a number of occasions. I cannot explain why but I have had to re start my comp just to retrieve my disc and shut down Nero prog, I will watch this thread to see what replies you receive, good luck.
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anniebee
Junior Member
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7. April 2006 @ 01:59 |
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Thanks for replying Gwendolin, I´m pretty green about all this business.
I´ve uninstalled the Demo 7 and reinstalled Nero 6 and I think I´ll do the upsgrade on line to the paying version of Nero 7, but I don´t think that will solve the freeze problem. What is firmware?? I´ve been reading some threads about out of date firmare, it seems important. How doea one check is it´s out of date??
Is it the actual CD/DVD drive??
Thanks
Annie
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AfterDawn Addict
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7. April 2006 @ 02:04 |
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For us to be able to look into the problem further I am going to ask you to post a Nero Log, that gives us all the details we need to know to analyse your problem. You can find your Nero7 log file here, it's really long
Nero 7 history log location: Program Files>Nero>Nero 7>Core>NeroHistory.txt
If you cant locate it then get back ASAP.
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anniebee
Junior Member
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7. April 2006 @ 02:37 |
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When I go start > programmes > Nero....I then get Nero OEM OR Nero toolkit, do I go into one of them for the log, I couldn´t see Core or history. It´s Nero 6.6.0.18.exe that I have at the moment, uninstalled the 7 Demo.
Annie
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anniebee
Junior Member
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7. April 2006 @ 02:41 |
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Think I´ve found it, went via search........
1C83-serial number removed
Windows 2000 5.0
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 10/09/1999 14:06:00
ahead WinASPI: File 'C:\Archivos de programa\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32
NT-SPTI used
Nero Version: 7.0.8.2
Internal Version: 7, 0, 8, 2
(Nero Express)
Recorder: <PHILIPS PBDV1640P> Version: B2.0 - HA 1 TA 0 - 7.0.8.2
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <PHILIPS PBDV1640P >Version: B2.0 - HA 1 TA 0 - 7.0.8.2
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
DiskPeripheral : WDC WD400BB-00DEA0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : PHILIPS PBDV1640P atapi Port 1 ID 1 DMA: On
: EUSBMSD Port 2 ID 0 DMA: Off
=== CDRom-Device-Map ===
PHILIPS PBDV1640P D: CDRom0
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 57671680 (0) Byte
BUFE : 0
Physical memory : 383MB (392688kB)
Free physical memory: 140MB (143688kB)
Memory in use : 63
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
5.4.2006
CD-ROM (ISO)
16:12:52 #1 Text 0 File Isodoc.cpp, Line 6423
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
16:12:58 #2 Text 0 File Burncd.cpp, Line 3056
PHILIPS PBDV1640P
Protección contra insuf. datos activado
16:12:58 #3 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 56320KB of Memory
16:12:58 #4 Text 0 File Reader.cpp, Line 124
Reader running
16:12:58 #5 Text 0 File Writer.cpp, Line 113
Writer D: PHILIPS PBDV1640P running
16:12:59 #6 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)
16:12:59 #7 WINPFILE 206 File winpfile.cpp, Line 272
El nombre del archivo o la extensión es demasiado largo.
C:\Documents and Settings\Administrador\Mis documentos\cosas de Andrea (prohibido abrir)\fotos VALENTINO
ROSSI ti amo amore!\Fot0s SueltAs\x1pgliP3
8XxBL3jdMMDqTQphVPJOcaK_CqK
fyCo15oGOQMavXJerYYBx14pA2_NRAZZBbGmyJJTONj
WGQ8zz1sVeHT5pPFvJ2Wm2oN7wzOE1-wFRlSDr8pdYw
1Pc01w4JvWfuNpCj4sHQ1KMca.jpg
16:13:02 #8 Text 0 File Burncd.cpp, Line 3353
Turn on Track-At-Once, using CD-R/RW media
16:13:05 #9 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 359845 ( 79:59.70)
Last address to be written: 350558 ( 77:56.08)
16:13:05 #10 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)
16:13:05 #11 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: PHILIPS PBDV1640P
16:13:05 #12 Text 0 File DlgWaitCD.cpp, Line 473
>>> Protocol of DlgWaitCD activities: <<<
=========================================
16:13:05 #13 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 350559 (350559) = #350559/77:54.9
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 350557 blocks [D: PHILIPS PBDV1640P]
--------------------------------------------------------------
16:13:06 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [D: PHILIPS PBDV1640P] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 718252032, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0x00
-150 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
350559 | lead-out | 1 | 0x41 | 0x00
16:13:06 #15 Text 0 File ThreadedTransferInterface.cpp, Line 1127
Removed 2 run-out blocks from end of track 1. Length: 350559 -> 350557.
16:13:06 #16 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
16:13:06 #17 Text 0 File SCSIPassThrough.cpp, Line 84
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
16:13:06 #18 Phase 24 File dlgbrnst.cpp, Line 1730
Caching of files started
16:13:06 #19 Text 0 File Burncd.cpp, Line 4187
Cache writing successful.
16:13:06 #20 Phase 25 File dlgbrnst.cpp, Line 1730
Caching of files completed
16:13:13 #21 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 40x (6.000 KB/s)
16:13:13 #22 SPTI -1189 File SCSIPassThrough.cpp, Line 290
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1189)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x02
CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 30 02
Buffer x07b61200: Len x4000
16:13:14 #23 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
16:13:14 #24 Text 0 File MMC.cpp, Line 21893
Set BUFE: Buffer underrun protection -> ON
16:14:13 #25 WINPFILE 206 File winpfile.cpp, Line 272
El nombre del archivo o la extensión es demasiado largo.
C:\Documents and Settings\Administrador\Mis documentos\cosas de Andrea (prohibido abrir)\fotos VALENTINO
ROSSI ti amo amore!\Fot0s SueltAs\x1pgliP3
8XxBL3jdMMDqTQphVPJOcaK_CqK
fyCo15oGOQMavXJerYYBx14pA2_NRAZZBbGmyJJTONj
WGQ8zz1sVeHT5pPFvJ2Wm2oN7wzOE1-wFRlSDr8pdYw
1Pc01w4JvWfuNpCj4sHQ1KMca.jpg
16:16:19 #26 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
16:16:19 #27 Text 0 File MMC.cpp, Line 16661
<PHILIPS PBDV1640P > start Close Session
16:16:38 #28 Phase 161 File dlgbrnst.cpp, Line 1730
Burn process completed successfully with warnings
Existing drivers:
File 'Drivers\CDR4_2K.SYS': Ver=7.1.0.190 , size=44288 bytes, created 27/01/2006 13:27:06
File 'Drivers\CDRALW2K.SYS': Ver=5.3.2.31, size=23420 bytes, created 02/12/2004 18:45:00
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 10/09/1999 14:06:00
File 'Drivers\PXHELP20.SYS': Ver=2.03.12a, size=20576 bytes, created 25/01/2006 19:37:37 (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
====== *** Nero Burning ROM, History File *** ======
This message has been edited since posting. Last time this message was edited on 9. April 2006 @ 02:26
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AfterDawn Addict
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7. April 2006 @ 02:42 |
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Try OEM and see what it comes up with.
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AfterDawn Addict
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7. April 2006 @ 02:50 |
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Quote:
Burn process started at 40x (6.000 KB/s)
You are burning way too fast, normally 4X for video and movies max of 32X for music.
Quote:
File 'Drivers\CDRALW2K.SYS': Ver=5.3.2.31, size=23420 bytes, created 02/12/2004 18:45:00
This indicates you have Roxio installed, it conflicts with Nero, run this zapper from here
http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml
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anniebee
Junior Member
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7. April 2006 @ 03:21 |
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Ok have got rid of Roxio. How do I slow down, does that mean buy slower DVD´S?
Why do I have Nero 7 info on my PC when I´ve disinstalled that version and used the cleaning tool???
Gwendolin......did my log tell you if my firmware is up to date???
Thanks so much for your help, much appreciated.
Annie
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AfterDawn Addict
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7. April 2006 @ 03:40 |
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My link to firmware is not available at this time, dont worry too much about it yet.
To slow down your burn, open Nero Rom and select as shown
http://i32.photobucket.com/albums/d20/baynto/NeroROM.png
and the adjust your burn speed from 40X to about 24X or so.
Use good quality discs and steer clear of memorex.
This message has been edited since posting. Last time this message was edited on 9. April 2006 @ 02:27
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anniebee
Junior Member
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7. April 2006 @ 03:53 |
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Well that´s where the problem started with memorex.........are they no good then???
Will adjust speed and let you know.
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AfterDawn Addict
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7. April 2006 @ 03:56 |
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Memorex are possibly the worst disc you can buy, they are made by CMC Mag and are too inconsistent and do cause untold burn failures, if you do use them burn really slowly until you get some Verbatims or Sony that are made in japan. Good luck...let us know what happens. Cheers.
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anniebee
Junior Member
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8. April 2006 @ 00:49 |
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Gwendolin...............it didn´t work, tried to burn a short 50mb video but it didn´t get passed 6 minutes. I could only lower the speed to 12x. Still must check the "firmware" but I see that page is still down. I think it´s my PC its over 5 yrs old probably got arthritis!!!!
This is strange I had installed an OEM version that a friend passed onto me while installing there was already a serial number marked so I used that I didn´t use the one on the sleeve, and it had Nero Vision. I uninstalled it as I thought that possibly the problems were that it was a OEM version. Have now reinstalled it and there´s no Nero Vision, this time I used the serial number on sleeve.!!!!!!
So I´ve gone back to Nero 6.6.0.18.exe and as that doesn´t have Nero Vision either I´ll fork out and update on line now the question is can I then install the updated paid version on my 2 ´PC´s??????
Annie
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AfterDawn Addict
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8. April 2006 @ 01:26 |
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OK things dont look good, can you post the LAST Nero log again.
Heres where you can find them
Nero 6 history log location: Program Files>Ahead>Nero>NeroHistory.txt
Nero 7 history log location: Program Files>Nero>Nero 7>Core>NeroHistory.txt
Also check your Private messages.
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anniebee
Junior Member
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8. April 2006 @ 01:51 |
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I have been in the way you say and cannot find either, I think I´ve deleted everything that says Nero via the search page, I didn´t know why files named Nero 7 were still on the PC when I´d eliminated the programme, but now I know it was the history!!!!!!!
Shall I attempt to burn a CD then I´ll get a history??
Thanks
Annie
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AfterDawn Addict
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8. April 2006 @ 02:03 |
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Once you have done as instructed try burning a CD or DVD and then let us know how you go.
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anniebee
Junior Member
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9. April 2006 @ 00:53 |
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Cannot find my history, got as far as "core" and all that´s in there is CDI, as mentioned I think I completely cleared out everything Nero related and now although I´ve tried to burn again without success it´s give me no history.
Is it possible that my PC is not up to it, too old, any idea where I can check the basics, how much memory, space etc needed.
Annie
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AfterDawn Addict
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9. April 2006 @ 01:30 |
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I have just done a search for current drivers but cannot find yours listed, the closest I find is Philips DVDR1640P which is NOT it.
I suggest you go to htp://www.philips.com and see if you can locate yours in the country of origin.
Quote:
Physical memory : 383MB (392688kB)
Free physical memory: 101MB (103740kB)
Memory in use : 73
Really to be successful in burning it is recommended you have a minimum of 512meg RAM so I would add some. In the meantime dont multitask while burning and turn off all unnecessary progs including spyware.
As mentioned use good quality media and burn Video at 4X and music etc at around 16-24X.
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Moderator
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9. April 2006 @ 02:25 |
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i've chopped out all but the last section of logfile and the serial number too. it's early and my eyes aren't quite working yet so i may repeat some of what gwendolin's already said...
Quote:
Recorder:<PHILIPS PBDV1640P> Version: B2.0
- newer firmware (B3.6 dated Aug 2005) is here - http://cdrinfo.com/Sections/Firmware/SingleModel.aspx?DriveId=1008
Quote:
Physical memory : 383MB (392688kB)
Free physical memory: 140MB (143688kB)
Memory in use : 63
- you need to keep an eye on free memory...make sure to close down more programs prior to ALL burning
Quote:
El nombre del archivo o la extensión es demasiado largo.
i don't know any Spanish but that was totally easy to translate! - "The name of the file or the extension is too long". Also the giveaway is the next line - that pathname almost reaches from here to Spain!
Quote:
C:\Documents and Settings\Administrador\Mis documentos\cosas de Andrea (prohibido abrir)\fotos VALENTINO
ROSSI ti amo amore!\Fot0s SueltAs\x1pgl
iP38XxBL3jdMMDqTQphVPJOcaK_
CqKfyCo15oGOQMavXJerYYBx14pA2_NRAZZBbGmy
JJTONjWGQ8zz1sVeHT5pPFvJ2Wm2oN7wzOE1-wFR
lSDr8pdYw1Pc01w4JvWfuNpCj4sHQ1KMca.jpg
- wow, see previous comment. i'd better chop this line into sections as it's thrown the page margins out too :)
Quote:
Recorder: PHILIPS PBDV1640P
- the details of the blank discs should be here, but this 1-liner is saying that the burner's firmware doesn't recognise/understand anything about those blank discs.
This is similar to what you should see when the firmware is up to date - Quote:
Recorder: HL-DT-ST CD-RW GCE-8481B;
CDR code: 00 97 27 18; OSJ entry from: Plasmon Data systems Ltd.
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 1B 12 (LI 97:27.18), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)
- ie a 5line paragraph when the firmware is up to date
Quote:
Burn process started at 40x (6.000 KB/s)
for cd's i only do 16x maximum for audio cd's and 24x maximum for data
Quote:
Burn process completed successfully with warnings
- hmmm..
Quote:
Existing drivers:
File 'Drivers\CDR4_2K.SYS': Ver=7.1.0.190 , size=44288 bytes, created 27/01/2006 13:27:06
File 'Drivers\CDRALW2K.SYS': Ver=5.3.2.31, size=23420 bytes, created 02/12/2004 18:45:00
- CDRALW2K.SYS is part of Roxio. try uninstalling Roxio (doesn't always play well with Nero), then you might need to fully remove using Roxio Zapper - http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml
and now i need a morning cup of tea, back soon..
Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***This message has been edited since posting. Last time this message was edited on 9. April 2006 @ 02:30
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AfterDawn Addict
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9. April 2006 @ 04:21 |
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There you go anniebee , helped by the BEST (creaky) hopefully things will go a lot better now, good luck and stay in touch. Cheers.
@creaky, many thanks.
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Moderator
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9. April 2006 @ 04:26 |
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creaky goes a little red in the cheeks LOL. and i even saw a little Spanish to brighten up this dull English day
Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
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Senior Member
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9. April 2006 @ 05:16 |
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Quote:
cosas de Andrea (prohibido abrir)\fotos VALENTINO
ROSSI ti amo amore!\Fot0s SueltAs\x1pgl
Valentino Rossi fan, eh? Tambien yo! LOOOOOL!(just check my blog page!)
C'mon Creaky, you must know at least a bit of 'Espanol'!
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Moderator
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9. April 2006 @ 05:20 |
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nope i only understand geek stuff, not sweet-sounding foreign languages, shame really :O
Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
This message has been edited since posting. Last time this message was edited on 9. April 2006 @ 05:20
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anniebee
Junior Member
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9. April 2006 @ 10:55 |
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Right well I´m still laughing........yes it´s my daughter who is mad about Valentino Rossi. Now I´ll have to read your message a few times Creaky, but what do you mean by the pathname or extension is too long what do I have to do there?????
Have already uninstalled Roxio on Gwendolins advice. Shall update the firmware. BUT what is the firmware I´ve never come across this term before?????
Thank you for your help
Annie
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Moderator
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9. April 2006 @ 11:12 |
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LOL.
i'm puzzled why that pathname is even present in the burn/logfile so not sure what to make of that yet.
as to firmware, that's what teaches your burner about discs and burn speeds for various discs.
Main PC ~ Intel C2Q Q6600 (G0 Stepping)/Gigabyte GA-EP45-DS3/2GB Crucial Ballistix PC2-8500/Zalman CNPS9700/Antec 900/Corsair HX 620W
Network ~ DD-WRT ~ 2node WDS-WPA2/AES ~ Buffalo WHR-G54S. 3node WPA2/AES ~ WRT54GS v6 (inc. WEP BSSID), WRT54G v2, WRT54G2 v1. *** Forum Rules ***
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