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external hard drive problem, please help...
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{TKO}
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22. April 2006 @ 10:21 _ Link to this message    Send private message to this user   
my friend asked me to help him out... he has a western digital 300gb hard drive in an external case. when we hook it up to a usb port, XP does recognize it but when we go to my computer it doesn't list the drive. i tried the troubleshooter and it says the device is working properly. please advise.

-One Love-Seek God-
"You are not educated as long as you have prejudices against anyone for any reason other than his or her character." - Martin Luther King Jr.

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morph3ous
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24. April 2006 @ 00:34 _ Link to this message    Send private message to this user   
ok i had this problem a while back , i think he need to initialise the hdd.
also
i had problems after that, every time i switched on power to the external hdd before the pc booted up it would not recognise it, i had to wait for pc to boot up and then switch on power to external hdd.
hope this helps

Morpheous http://www.acidtech.co.uk Land of the Free









Senior Member

3 product reviews
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24. April 2006 @ 00:53 _ Link to this message    Send private message to this user   
If it was working already, then it may just be the IDE-USB controller has gone faulty.

If it a new install he has just made, then he will need to set th hard drive up first before installing it in the USB caddy.

Far easier to just add it to the PC an a spare IDE connection and then setting the partition info and format, then just put it in the caddy and it will work okay.


{TKO}
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24. April 2006 @ 08:58 _ Link to this message    Send private message to this user   
thanx guys. we figured it out. it wasn't formatted, and in our infinite wisdom we never thought of that til yesterday. thanx again for the help.

-One Love-Seek God-
"You are not educated as long as you have prejudices against anyone for any reason other than his or her character." - Martin Luther King Jr.

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3 product reviews
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24. April 2006 @ 09:10 _ Link to this message    Send private message to this user   
Nice! easy mistake to make.


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