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Problem installing a PCI card
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buscuit
Junior Member
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6. May 2006 @ 18:07 |
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I am trying to install a PCI controller card on my HP Pavilion 7940 (W/ XP) in order to attach additional IDE hard drives, but can't seem to get it fully installed. It detects it during the boot-up process and I can see the additional attached drive (Seagate 250GB). Then I get a "found new hardware wizard" box once in the XP desktop, but it won't fully install the software. No disk came with it so I assume XP has the drivers. The company's website doesn't seem to have XP drivers either, but they state its XP compatible. Any suggestions?
Here is the specific card I have that I am referring to:
http://www.cablesunlimited.com/products/Prod_Individual3.aspx?gro...
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boxwrench
Suspended due to non-functional email address
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6. May 2006 @ 18:40 |
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Right click on my computer>left click on manage>left click on disk management-Does it show your drive in there? .
Main System- Amd/64 3800x2 currently@ 2.5ghz. Asus A8N-E,win.xp-pro.4x1gb.Ocz platnium ddr 400,Maxtor 40gb.& 250gb.ide & 2x W.D.250 sata,Benq 1650V dvd Reader & Benq DW-1655 Writer,EVGA Geforce 7600gs,Creative Audigy-LS,Antec 750w psu. Vizio 37"hdtv monitor 1360x768@75hz.
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buscuit
Junior Member
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6. May 2006 @ 19:11 |
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nope, the additional drive doesn't show up under disk management. It does however show when you first boot the system up. Just before it goes into loading WinXP, there is a DOS like screen with the addional drive on there. It even says to hit F3 for RAID utility.
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This message has been edited since posting. Last time this message was edited on 6. May 2006 @ 19:12
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boxwrench
Suspended due to non-functional email address
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6. May 2006 @ 19:19 |
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If you already have two hard drives connected remove the slave drive and set your new drive to slave in it's place.See if windows recognizes it and lets you do a format,if it does format the drive then put every thing back to the way you have it now.
Hopefully after the drive is formatted your problem will be solved.There is probably another way to do this but I can't think of it right now.
Try it and good luck!
Main System- Amd/64 3800x2 currently@ 2.5ghz. Asus A8N-E,win.xp-pro.4x1gb.Ocz platnium ddr 400,Maxtor 40gb.& 250gb.ide & 2x W.D.250 sata,Benq 1650V dvd Reader & Benq DW-1655 Writer,EVGA Geforce 7600gs,Creative Audigy-LS,Antec 750w psu. Vizio 37"hdtv monitor 1360x768@75hz.
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buscuit
Junior Member
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6. May 2006 @ 19:24 |
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Actually the extra drive (for the PCI card) was already formatted from being in another system. I tested it again in another computer and it works fine. I have a yellow question mark next to the PCI card in the device manager so I know it's the card that isn't fully installed correctly.
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boxwrench
Suspended due to non-functional email address
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6. May 2006 @ 19:33 |
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Ok,well I'm running out of ideas here.It sounds like a driver problem for that card,did you try to un-install the drivers and card in device manager,reboot afterwards and let windows install the card again.If this don't work I hate to say I'm at a loss here unless you have a drivers disk.
Once again,Best of Luck!
Main System- Amd/64 3800x2 currently@ 2.5ghz. Asus A8N-E,win.xp-pro.4x1gb.Ocz platnium ddr 400,Maxtor 40gb.& 250gb.ide & 2x W.D.250 sata,Benq 1650V dvd Reader & Benq DW-1655 Writer,EVGA Geforce 7600gs,Creative Audigy-LS,Antec 750w psu. Vizio 37"hdtv monitor 1360x768@75hz.
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boxwrench
Suspended due to non-functional email address
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6. May 2006 @ 20:12 |
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Main System- Amd/64 3800x2 currently@ 2.5ghz. Asus A8N-E,win.xp-pro.4x1gb.Ocz platnium ddr 400,Maxtor 40gb.& 250gb.ide & 2x W.D.250 sata,Benq 1650V dvd Reader & Benq DW-1655 Writer,EVGA Geforce 7600gs,Creative Audigy-LS,Antec 750w psu. Vizio 37"hdtv monitor 1360x768@75hz.
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buscuit
Junior Member
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7. May 2006 @ 07:37 |
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Yea, I tried unistalling and reinstalling it as suggested, but no luck. I even downloaded that driver that you mention, but there only appears to be as high as a Win2000 driver in that zip package. I tried it thinking sometimes the Win2K drivers are the same as WinXP, but no luck. Is there maybe some special way to use that driver for installing this card that I am not aware of? I've e-mailed the manufacturer cause that seems to be the only option now.
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boxwrench
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7. May 2006 @ 09:17 |
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That would most likely be the driver that you put onto floppy and insert when installing windows.During insallation it asks "if you have a third party scsi driver insert the disk now" or something similar.Any way I'm not sure how to go about installing that afterwards. I am sure somebody more knowledgable here has the answer and can help.
Main System- Amd/64 3800x2 currently@ 2.5ghz. Asus A8N-E,win.xp-pro.4x1gb.Ocz platnium ddr 400,Maxtor 40gb.& 250gb.ide & 2x W.D.250 sata,Benq 1650V dvd Reader & Benq DW-1655 Writer,EVGA Geforce 7600gs,Creative Audigy-LS,Antec 750w psu. Vizio 37"hdtv monitor 1360x768@75hz.
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ddp
Moderator
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7. May 2006 @ 09:33 |
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does it give a reason why there is an exclamation mark?
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buscuit
Junior Member
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8. May 2006 @ 17:29 |
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Well, I got the problem solved. Apparently the drivers on the manufacturer's own webpage are out of date. I e-mailed their customer support address and even they referred me to their own driver page the first time. After a 2nd e-mail stating that they didn't work, they e-mailed me back again with what apparently was an "updated" driver package. Go figure. Oh well. I tried them and WALLLAAA!!!, they worked. All is good and I now have two additional hard drives hooked up and crankin' away. However, even the product manual for this model/device is unavailable on the manufacturer's own support page so I guess I won't be ordering anything else from Cables Unlimited. Maybe I'll try to post these new drivers on driverguide.com in case someone else runs into the same problem. Thanks for all the suggestions.
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This message has been edited since posting. Last time this message was edited on 8. May 2006 @ 17:33
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ddp
Moderator
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8. May 2006 @ 18:38 |
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no problem, teach & learn
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