Me thinks you have a problem with the reinstallation of Windows! what was the problem before when you had to cleaned the HD and reinstall Windows? Why did you have to do that?
That has been 6 or 7 months ago. but i cleaned because i had hijackers on it. but my ome that came with my DVD=r was only CD=R but it stil worked after i cleaned my HD
Have you tried taking out all your restore points:
First Delete Nero
Second Delete your restore points
Third Install Nero
Fourth Create a new restore point.
Thats if your running W XP of Millem
Just thought I'd add my 2 cents.
Tootall2
Go to the Accessories folder/System Tools/Disk Cleanup choose C and it will compress the old files. Then choose the More Options Tab and on the bottome you will see a box for System Restore. Choose clean up and then okay, it will delete all your old restore points. Just remember you cannot go back any further now then this date in restore.
I had the exact same problem, dont know why it happened, it just freezes the computer.
You can work around it by not using the start smart, but just going in via programs & navigating to the burn section you want to use.
Otherwise Nero 7 seems to fix the problem.
Thanks everbody for the help I finaly fix Nero smart but now i have another problem i have a liteon DVD combo and Nero want pickup my DVD recorder but it will pickup my CD-W any sugessing
I have been getting this problem also - StartSmart opens but nothing can be activated from it. It did work in Safe Mode, however, so by a process of elimination, I established that the cause of the problem was software called "SpamMatters Outlook Express Add-in", in particular a running process called ExpressAI.exe.
After removing SpamMatters software, Nero startsmart resumed normal operation.
