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Cannot find CDRom drive in 'My Computer'
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Joe22
Newbie
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12. May 2006 @ 16:49 _ Link to this message    Send private message to this user   
The drives for my CDRom and CD Burning are suddenly missing when I click on 'My Computer'. I am not sure when they went missing. I did a Belarc system check and they are not shown. My OS is WinXP Pro SP2.

Can I do something in system restore. Can I keep resetting system restore and go back day by day until they re-appear?

Joe
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ddp
Moderator
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12. May 2006 @ 17:18 _ Link to this message    Send private message to this user   
does the motherboard see the drives? is there an exclamation mark &/or error code in device manager??
Joe22
Newbie
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12. May 2006 @ 17:25 _ Link to this message    Send private message to this user   
Not sure how I find if the motherboard sees the drives. There are yellow/black exclamayion marks against both drives in device manager.

Joe
ddp
Moderator
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12. May 2006 @ 17:27 _ Link to this message    Send private message to this user   
check in bios to see if drives seenor not. also check in properties were the exclamation mark is to see if there is an error code like 39.
Member
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13. May 2006 @ 10:02 _ Link to this message    Send private message to this user   
See if you can find an upgrade for the driver by using the windows hardware update wizard. Start>control panel>system>hardware>device mgr>symbol with !. Right click on it, update driver, let windows search windows update for most recent driver. If that doesn't work go to the manu web site for drivers, or try to manually search microsofts web site, they have drivers for about everything. Or just uninstall the drives, and try to let windows reinstall them when you reboot. These are all generic fixes. A little more info preceeding losing the drives would help. Did you delete something, or install something? Have you added or changed any hardware? EDIT> Check event viewer if you have admin tools installed. Look in system for red signs, click on the red sign, click the blue link, send report to MS, a help and support panel will pop up with the event ID description and what you can do with it. If you don't have admin tools installed let me know.

This message has been edited since posting. Last time this message was edited on 13. May 2006 @ 10:09

Joe22
Newbie
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13. May 2006 @ 22:00 _ Link to this message    Send private message to this user   
Problem now solved. Many thanks to everyone for their help and suggestions
Joe
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ddp
Moderator
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14. May 2006 @ 07:25 _ Link to this message    Send private message to this user   
no problem, teach & learn
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