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[09:03:40] NeroVision 1C80-80X6-19E5-MA2X xxxx xxxx

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This version is buggy, uninstall, run this clean tool
http://ww2.nero.com/nero7/enu/Nero7_CleanTool.html

and then install this version http://www.filehippo.com click on Nero 7.2.0.3 and then select 7.0.8.2 for a bug free version

I absolutely hate 7.2.0.3 and 7.2.0.3b

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Gwendolin,

Hi, thanks for your advice. I've changed the Nero version and also ran the CleanTool but still unable to burn DVDs. I get the message saying I do not need to transcode again if I want to burn the same file again and that I should insert a blank DVD. Couldn't save the error file as the option was not given.

I have changed my media from Vision to Verbatim.

Any other idea what else I can do?

Appreciate your help.

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Gwendolin,

Hi, I've tried burning other files like you asked but still same problem. Now, I cannot save the error message and after transcoding the file, a message will appear asking me to insert an empty disc(when it is already inserted) and informing me that I do not have to transcode again should I wish to burn the same file. Once I press "ok", another message saying "burn process aborted" and all I can do is press "ok".

What else can I do?

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09:03:40] NeroVision Power calibration error

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Gwendolin,

I think I made a mistake when I re-installed after the clean up the first time. When I installed the Nero version you recommended, a new serial number was required as the one that came with the download had expired.

I used back the old serial number for my 7.2.0.3b version. By using my old serial number, does that mean its back to 7.2.0.3b version? Anway, I'm going to uninstall and re-install again. When a new serial number is requested, what do I do? How do I get a new number?