|
Error [Device not Available]
|
|
|
Steve7481
Junior Member
|
27. May 2006 @ 12:28 |
Link to this message
|
|
I've been getting the error pretty frequently or at least I'm guessing that is the error that is not letting my DVDs fully burn. The amount of the DVD that burns varies and is playable up until a certain point. I thought maybe it was the files but after another try or 2 the DVD will burn with no problems. Here is a log of the most recent burn that I attempted:
I apologize in advance if I posted too much of the log. I'm new, actually this is my first post I believe, and am not 100% sure as to what needs posted and whatnot. Any help would rock.
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 9/25/2005 7:11:20 PM
NT-SPTI used
Nero Version: 7.0.0.0
Recorder: <PHILIPS DVD+-RW DVD8701> Version: 5D24 - HA 1 TA 0 - 7.0.0.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class:
CD-ROM: <PHILIPS DVD+-RW DVD8701 >Version: 5D24 - HA 1 TA 0 - 7.0.0.0
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : PHILIPS DVD+-RW DVD8701 atapi Port 0 ID 0 DMA: Off
CdRomPeripheral : PHILIPS DVD+-RW DVD8631 atapi Port 0 ID 1 DMA: Off
DiskPeripheral : ST380819AS atapi Port 1 ID 0 DMA: On
CdRomPeripheral : SCSIVAX DVD/CD-ROM 2.7a Vax347s Port 3 ID 0 DMA: Off
=== CDRom-Device-Map ===
PHILIPS DVD+-RW DVD8701 D: CDRom0
PHILIPS DVD+-RW DVD8631 E: CDRom1
SCSIVAX DVD/CD-ROM H: CDRom2
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 73400320 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 502MB (514124kB)
Free physical memory: 178MB (182828kB)
Memory in use : 64 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
23.5.2006
UDF/ISO compilation
10:30:40 AM #1 Phase 112 File dlgbrnst.cpp, Line 1724
DVD-Video files reallocation started
10:30:40 AM #2 Phase 114 File dlgbrnst.cpp, Line 1724
DVD-Video files reallocation completed (no file modified)
10:30:40 AM #3 Text 0 File Isodoc.cpp, Line 6410
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
10:30:41 AM #4 Phase 111 File dlgbrnst.cpp, Line 1724
DVD-Video files sorted
10:30:41 AM #5 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 262144KB of Memory
10:30:41 AM #6 Text 0 File Reader.cpp, Line 124
Reader running
10:30:41 AM #7 Text 0 File Writer.cpp, Line 113
Writer D: PHILIPS DVD+-RW DVD8701 running
10:30:41 AM #8 ISO9660GEN -11 File Geniso.cpp, Line 3304
First writeable address = 0 (0x00000000)
10:30:41 AM #9 ISO9660GEN -11 File Geniso.cpp, Line 3304
First writeable address = 0 (0x00000000)
10:30:41 AM #10 Text 0 File Burncd.cpp, Line 3301
Turn on Disc-At-Once, using DVD media
10:30:41 AM #11 Text 0 File DlgWaitCD.cpp, Line 277
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286143 (508:01.68, 4465MB)
10:30:41 AM #12 Text 0 File DlgWaitCD.cpp, Line 289
Write in overburning mode: NO (enabled: CD)
10:30:41 AM #13 Text 0 File DlgWaitCD.cpp, Line 2568
Recorder: PHILIPS DVD+-RW DVD8701, Media type: DVD+R
10:30:41 AM #14 Text 0 File DlgWaitCD.cpp, Line 456
>>> Protocol of DlgWaitCD activities: <<<
=========================================
10:30:41 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 846
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2286144 (2286144) = #2286144/508:1.69
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286144 blocks [D: PHILIPS DVD+-RW DVD8701]
--------------------------------------------------------------
10:30:41 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1058
Prepare recorder [D: PHILIPS DVD+-RW DVD8701] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682022912, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2286144 | lead-out | 1 | 0x41 | 0x00
10:30:41 AM #17 Text 0 File SCSIPassThrough.cpp, Line 34
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
10:30:41 AM #18 Phase 24 File dlgbrnst.cpp, Line 1724
Caching of files started
10:30:41 AM #19 Text 0 File Burncd.cpp, Line 4129
Cache writing successful.
10:30:41 AM #20 Phase 25 File dlgbrnst.cpp, Line 1724
Caching of files completed
10:30:41 AM #21 Phase 36 File dlgbrnst.cpp, Line 1724
Burn process started at 8x (11,080 KB/s)
10:30:41 AM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2669
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
10:30:42 AM #23 SPTI -1066 File SCSIPassThrough.cpp, Line 306
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
Buffer x03d9e000: Len x804
10:30:42 AM #24 Text 0 File DVDPlusRW.cpp, Line 666
Start write address at LBA 0
DVD high compatibility mode: Yes
10:59:08 AM #25 SPTI -600 File SCSIPassThrough.cpp, Line 306
CdRom0: SCSIStatus(x00) WinError(121) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 12 EF E0 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x05290000: Len x10000
0x00 00 01 BA 44 16 DD 70 F4 79 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 0A 68 D5 BA AD DA A9 04 AA
0x41 A8 50 68 A8 AB 21 6D 24 60 DF 26 42 48 6D 75
10:59:08 AM #26 CDR -600 File Writer.cpp, Line 302
Device not available
D: PHILIPS DVD+-RW DVD8701
10:59:08 AM #27 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
10:59:10 AM #28 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader
10:59:28 AM #29 Phase 38 File dlgbrnst.cpp, Line 1724
Burn process failed at 8x (11,080 KB/s)
Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 4:07:32 PM
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 8/19/2005 6:00:00 AM
File 'Drivers\PXHELP20.SYS': Ver=3.00.09a, size=46080 bytes, created 8/19/2005 6:00:00 AM (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
This message has been edited since posting. Last time this message was edited on 27. May 2006 @ 14:33
|
|
Advertisement
|
|
|
|
Moderator
|
27. May 2006 @ 13:14 |
Link to this message
|
The Nero are logs are long but it's better to post the whole thing. Wait til you see one from Nero Vision :)
1st thing - let's edit out the serial # - don't need someone else getting it! It begins w/ 1C.
Quote:
Nero Version: 7.0.0.0
Update your Nero to 7.0.8.3. Here's a link:
http://www.filehippo.com/download_nero_7_premium/?845Quote:
CdRomPeripheral : PHILIPS DVD+-RW DVD8701 atapi Port 0 ID 0 DMA: Off
CdRomPeripheral : PHILIPS DVD+-RW DVD8631 atapi Port 0 ID 1 DMA: Off
Let's turn DMA back on. Here's a guide:
http://forums.afterdawn.com/thread_view.cfm/260038Quote:
Recorder: PHILIPS DVD+-RW DVD8701, Media type: DVD+R
Your drive isn't fully recognizing the media you are using only that it's a +R. What brand are you using?
Is this a Dell pc? Your drives are probably BenQ but if this is a Dell you would need to use Dell supported firmware otherwise the warranty would be void. Still under warranty?
Quote:
Burn process started at 8x
Try 4x.
Quote:
File 'Drivers\CDRALW2K.SYS':
Nero & Roxio don't always play well together. Uninstall Roxio and run the clean.
http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml
Try these suggestions. Let us know how it turns out good bad or otherwise!
|
Moderator
1 product review
|
27. May 2006 @ 13:15 |
Link to this message
|
Please remove your serial number, it is at the top of your log and begins with 1C82
Quote:
CdRomPeripheral : PHILIPS DVD+-RW DVD8701 atapi Port 0 ID 0 DMA: Off
CdRomPeripheral : PHILIPS DVD+-RW DVD8631 atapi Port 0 ID 1 DMA: Off
DiskPeripheral : ST380819AS atapi Port 1 ID 0 DMA: On
CdRomPeripheral : SCSIVAX DVD/CD-ROM 2.7a Vax347s Port 3 ID 0 DMA: Off
DMA should be enabled for all drives. Here is a guide courtesy of alkohol to get it enabled: http://forums.afterdawn.com/thread_view.cfm/260038
Quote:
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286143 (508:01.68, 4465MB)
You are attempting to burn too close to the edge of the disc, reduce your target size in DVD Shrink or Recode (whichever you use) to 4300.
Quote:
Recorder: PHILIPS DVD+-RW DVD8701, Media type: DVD+R
This should be a three line paragraph that would include the MID of your media...it's not there. Usually a firmware upgrade will fix this, but I couldn't find a current firmware listed for your drive. I did see that your 8701 is actually a rebadged BenQ 1640. If you are interested in crossflashing your phillips which isn't being supplied with firmware updates to one that is, here is the thread for you: http://club.cdfreaks.com/showthread.php?t=164612&highlight=8701
Quote:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 8/19/2005 6:00:00 AM
This is Roxio's driver, it is known to cause problems with Nero. My suggestion is remove Roxio in it's entirety via this removal tool: http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml
EDIT: Ya got me again Binkie...LOL
This message has been edited since posting. Last time this message was edited on 27. May 2006 @ 13:18
|
Moderator
|
27. May 2006 @ 13:19 |
Link to this message
|
|
@LOCOENG
Dang - knew I missed something b/4 I hit reply - Target size!! Good catch!
|
Moderator
1 product review
|
27. May 2006 @ 13:52 |
Link to this message
|
|
Thank you, not a big miss though.
|
|
Steve7481
Junior Member
|
27. May 2006 @ 14:36 |
Link to this message
|
Ok I will give those ideas a shot. Question though: Is there a way to keep Roxio? Nero gives me problems when trying to burn MP3 discs which is why I installed Roxio. I would get a "dedicated plugin needed" error with certain MP3s when I used Nero.
Also my PC is a Dell that I purchased a few months back.
|
Moderator
1 product review
|
27. May 2006 @ 14:52 |
Link to this message
|
Quote:
Also my PC is a Dell that I purchased a few months back.
LOL...we knew that.
Just one question, why do you want to keep Roxio? It causes so many conflicts with so many other programs. Here is a plugin package for Nero: http://www.cole2k.net/?display=NPI Give it a try and see if it corrects your problems when burning MP3's.
|
Moderator
|
27. May 2006 @ 15:32 |
Link to this message
|
|
@Steve7481
What media are you using?
You can try the rest of the suggestions 1st and if you still get the error than you may need to uninstall Roxio.
Question though did this problem start after Roxio was installed?
The other weird thing about the log esp. since this is a newer Dell is the hard drive is on the secondary ide channel and the dvd drives are on the primary. Usually it's the other way around. Just makes me wonder if they set everything correctly and securely.
|
|
Steve7481
Junior Member
|
27. May 2006 @ 15:36 |
Link to this message
|
|
I'm using Memorex for the time being. I keep saying I need to get some Tayo discs but keep putting it off or forgetting. I did "attempt" to install another burner that I had previously. Doesn't seem to work all that well then again maybe it was due to Roxio. I'm not quite sure. I uninstalled Roxio and am about to run the Zap.
|
|
Steve7481
Junior Member
|
27. May 2006 @ 15:44 |
Link to this message
|
Just wondering why I don't wanna update Nero to the most recent update that's listed on the page that I was linked to.
|
AfterDawn Addict
|
27. May 2006 @ 15:49 |
Link to this message
|
I will come in here with my "standard" reply, believe me 7.2.0.3 is a shocker, this is my advice for those who ALREADY have it.
Nero API version: 7.2.0.3
This latest version of Nero is full of bugs, I recommend you uninstall, run this clean tool http://ww2.nero.com/nero7/enu/Nero7_CleanTool.html and then install 7.0.8.2 a more stable version from here
http://www.filehippo.com click on Nero 7.2.0.3 and then select 7.0.8.2 for a bug free version
This message has been edited since posting. Last time this message was edited on 27. May 2006 @ 15:50
|
|
Steve7481
Junior Member
|
27. May 2006 @ 15:53 |
Link to this message
|
|
I'm in the process of downloading 7.0.8.2. My connection has been bad lately so it'll be a good bit. Anything else I should do before I install that version? Should I uninstall my previous version? Will my serial still be good to go? I've ran the Roxio cleaner. Should I do that DMA before or after the new install?
Sorry for all the many dumb questions. I just don't really have a clue.
|
Moderator
|
27. May 2006 @ 16:02 |
Link to this message
|
Version 7.0.8.2 seems to be more stable as gwen said. The audio conversion/ cd copy doesn't thrill me.
Now those memorex - I think you know the answer to that:)
Yes turn the DMA back on - before or after you install Nero. Doesn't matter. You can install the new version over the current one. Your serial should be recognized. Just write it down in case.
Then try again and let's us know how it went.
If it fails again post the new log.
|
|
Steve7481
Junior Member
|
27. May 2006 @ 16:21 |
Link to this message
|
Quote:
The other weird thing about the log esp. since this is a newer Dell is the hard drive is on the secondary ide channel and the dvd drives are on the primary. Usually it's the other way around. Just makes me wonder if they set everything correctly and securely.
Is this going to be a problem when I do the whole deal with the DMA?
|
Moderator
|
27. May 2006 @ 16:29 |
Link to this message
|
|
No it won't be a problem - your hard drive is on.
You'll just do it for the primary ide channel which is the port the drives are on that are off.
|
|
Steve7481
Junior Member
|
27. May 2006 @ 16:48 |
Link to this message
|
Quote:
This should be a three line paragraph that would include the MID of your media...it's not there. Usually a firmware upgrade will fix this, but I couldn't find a current firmware listed for your drive. I did see that your 8701 is actually a rebadged BenQ 1640. If you are interested in crossflashing your phillips which isn't being supplied with firmware updates to one that is, here is the thread for you: http://club.cdfreaks.com/showthread.php?t=164612&highlight=8701
Should I still do that?
|
Moderator
|
27. May 2006 @ 17:02 |
Link to this message
|
|
I normally don't say this but since this is a Dell still under warranty hold off on flashing this w/ a BenQ firmware.
Let's make sure DMA gets back on.
Even if you get another failure after all the other suggestions(we're talking memorex here) we can check and make sure you're still not getting device not ready error.
Do you have any other discs besides memorex?
|
|
Steve7481
Junior Member
|
27. May 2006 @ 17:12 |
Link to this message
|
Quote:
Do you have any other discs besides memorex?
Unfortunately no. I've never had problems with them in the past. Granted I'm having some problems lately. I've had some Memorex discs that have lasted me 2 years or more. But I've went ahead and turned the DMA and did everything in that thread for my primaries. Everything seemed to go OK with the restart and reinstalling. I have the version of Nero that you suggest. I'm gonna go ahead and try a burn and let it go while I'm at work. I work the good ol' graveyard shift. Hopefully things will go smooth. I'll check back tomorrow and let ya know how things go.
|
Moderator
|
27. May 2006 @ 17:27 |
Link to this message
|
Hopefully it will go smooth!
Let us know how it goes.
Oh since you've probably in the US (midnite shift time) check out this site for Taiyo Yuden:
http://supermediastore.com
Or Best Buy, Staples etc. have weekly sales. For good stuff usually 14.99 for 50 - look for Verbatim or made in Japan Fuji, Sony or Maxell.
|
|
Steve7481
Junior Member
|
28. May 2006 @ 03:57 |
Link to this message
|
Well I just got home and saw that my burn had completed successfuly. I actually used a different method that usually didn't work. Usually I use DVD Shrink to just copy the files to a folder and then I open Nero separately and create the DVD b/c if I used both my burners to just rip the DVD and then burn right away it never seemed to work. Regardless though it did work but it took an hour and a half. A friend of mine says it takes him under an hour total. Is there a way to check is everything is A-OK with both my burners and everything is optimal?
|
Moderator
|
28. May 2006 @ 07:02 |
Link to this message
|
|
Glad to hear you were successful!
In Shrink if you have deep analysis checked or a quality enhancement checked it will take longer.
Keeping as much memory free as possble is also good. No multitasking and shut down any unneccessary processes can help with speed.
Sure we can check and make sure everything is set up correctly.
Post your last log from Nero on this successful burn.
When you said you attempted to put another burner in what exactly did you do?
This message has been edited since posting. Last time this message was edited on 28. May 2006 @ 07:03
|
|
Steve7481
Junior Member
|
29. May 2006 @ 03:52 |
Link to this message
|
Does Nero save logs automatically after a successful burn? Or do I need to save it like I did with the error? Also when I opened up iTunes it gave me this error:
I'm assuming it had something to do with the whole DMA/drivers thing I did with my burners. Will everything be OK after I reinstall iTunes?
Lastly about the other burner. All I did was hook up another burner, basically the same one as my PC came with except it's a different model number, I think 6391, dunno for sure. But I hooked it up with the other IDE cable and set it as a slave drive. Pretty sure I did. It seems to be working OK. I did another burn before work with both drives and it went fine.
This message has been edited since posting. Last time this message was edited on 29. May 2006 @ 03:54
|
Moderator
|
29. May 2006 @ 06:55 |
Link to this message
|
|
Nero usually saves the successful ones to the same text file. Just scroll down to the bottom of this file and it should be there. The text file can get quite long!
For iTunes uninstall it then reinstall and see how that goes.
Nero shouldn't interfere w/ iTunes - I have iTunes on a pc that I use Nero alot on.
See if you can post the log - we can see if there might be driver conflict.
edit: spelling
This message has been edited since posting. Last time this message was edited on 29. May 2006 @ 06:56
|
|
Steve7481
Junior Member
|
29. May 2006 @ 08:05 |
Link to this message
|
Where would the log be located? I searched in the Nero folder and didn't find anything. The log that I posted it gave me an option to save the log so I did because of the error.
|
|
Advertisement
|
|
|
Moderator
|
29. May 2006 @ 11:15 |
Link to this message
|
The logs are here:
program files>Nero>Nero 7>Core>NeroHistory.txt. Look for the last one.
They're usually separarted by something like this:
=====*** Nero API Burning History***=====
|
