Greetings. I just purchased a new Dell Dimension Desktop, with the Optiarc (now Sony-NEC Optiarc) ND-3570A DVD dual layer burner. It was equipped with Sonic software (ie MyDVD, RecordNow, etc), which I promptly uninstalled. I then installed Nero 7.0.1.4b, which has worked well in past experiences. I have encountered a "burn error" message each time I have tried to burn any CDs, regardless of manufacturer (Sony, Verbatim, Memorex). I have already installed the latest firmware updates for the DVD-Rom drive (TSST Corp); no such updates for the Optiarc drive are available. Any help in unraveling this issue is greatly appreciated. Here's my error log:
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM
NT-SPTI used
Nero Version: 7.0.1.4
Internal Version: 7, 0, 1, 4
(Nero Express)
Recorder: <Optiarc DVD+-RW ND-3570A>Version: 104B - HA 1 TA 1 - 7.0.1.4
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <TSSTcorp DVD-ROM TS-H352C>Version: DE05 - HA 1 TA 0 - 7.0.1.4
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : TSSTcorp DVD-ROM TS-H352C atapi Port 0 ID 0 DMA: On
CdRomPeripheral : Optiarc DVD+-RW ND-3570A atapi Port 0 ID 1 DMA: On
DiskPeripheral : WDC WD1600JS-75NCB2 atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
TSSTcorp DVD-ROM TS-H352C E: CDRom0
Optiarc DVD+-RW ND-3570A F: CDRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1014MB (1038412kB)
Free physical memory: 519MB (531992kB)
Memory in use : 48 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
22.6.2006
CD Copy
4:53:26 PM #1 Text 0 File SCSIPassThrough.cpp, Line 36
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
4:53:26 PM #2 Text 0 File Burncd.cpp, Line 3048
Optiarc DVD+-RW ND-3570A
Buffer underrun protection activated
4:53:26 PM #3 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 81920KB of Memory
4:53:26 PM #4 Text 0 File Reader.cpp, Line 124
Reader running
4:53:26 PM #5 Text 0 File Writer.cpp, Line 113
Writer F: Optiarc DVD+-RW ND-3570A running
4:53:26 PM #6 Phase 48 File dlgbrnst.cpp, Line 1725
Analyzing disc
4:53:26 PM #7 CDCOPY -1 File CDCopy.cpp, Line 1915
The CD is copyrighted
4:53:27 PM #8 Text 0 File CDCopy.cpp, Line 2131
_Index0_ _______Index1_______ PostPause ___LastBlockOfTrack_
Track 1: 0 0 ( 0:02.00) 16753 16752 ( 3:45.27)
Track 2: 16753 16753 ( 3:45.28) 27154 27153 ( 6:04.03)
Track 3: 27154 27154 ( 6:04.04) 40546 40545 ( 9:02.45)
Track 4: 40546 40546 ( 9:02.46) 54985 54984 ( 12:15.09)
Track 5: 54985 54985 ( 12:15.10) 67146 67145 ( 14:57.20)
Track 6: 67146 67146 ( 14:57.21) 78303 78302 ( 17:26.02)
Track 7: 78303 78303 ( 17:26.03) 91817 91816 ( 20:26.16)
Track 8: 91817 91817 ( 20:26.17) 108904 108903 ( 24:14.03)
Track 9: 108904 108904 ( 24:14.04) 122168 122167 ( 27:10.67)
Track 10: 122168 122168 ( 27:10.68) 131123 131122 ( 29:10.22)
Track 11: 131123 131123 ( 29:10.23) 148368 148367 ( 33:00.17)
Track 12: 148368 148368 ( 33:00.18) 164980 164979 ( 36:41.54)
Track 13: 164980 164980 ( 36:41.55) 178425 178424 ( 39:40.74)
Track 14: 178425 178425 ( 39:41.00) 188331 188330 ( 41:53.05)
4:53:27 PM #9 Text 0 File CDCopy.cpp, Line 840
Copy options: copy on-the-fly: ON
read ISRC/MCN: OFF
use jitter correction: OFF
data options
ignore read error: ON write defekt blocks OFF
read raw data: OFF read r-w subchannel data: OFF
audio options
ignore read error: ON
read indexes: OFF read r-w subchannel data: OFF
source disc does not look like CD Extra
01. 0 - 16753 = 16753, audio (TRM_AUDIO_NOPRE, block size 2352)
02. 16753 - 27154 = 10401, audio (TRM_AUDIO_NOPRE, block size 2352)
03. 27154 - 40546 = 13392, audio (TRM_AUDIO_NOPRE, block size 2352)
04. 40546 - 54985 = 14439, audio (TRM_AUDIO_NOPRE, block size 2352)
05. 54985 - 67146 = 12161, audio (TRM_AUDIO_NOPRE, block size 2352)
06. 67146 - 78303 = 11157, audio (TRM_AUDIO_NOPRE, block size 2352)
07. 78303 - 91817 = 13514, audio (TRM_AUDIO_NOPRE, block size 2352)
08. 91817 - 108904 = 17087, audio (TRM_AUDIO_NOPRE, block size 2352)
09. 108904 - 122168 = 13264, audio (TRM_AUDIO_NOPRE, block size 2352)
10. 122168 - 131123 = 8955, audio (TRM_AUDIO_NOPRE, block size 2352)
11. 131123 - 148368 = 17245, audio (TRM_AUDIO_NOPRE, block size 2352)
12. 148368 - 164980 = 16612, audio (TRM_AUDIO_NOPRE, block size 2352)
13. 164980 - 178425 = 13445, audio (TRM_AUDIO_NOPRE, block size 2352)
14. 178425 - 188331 = 9906, audio (TRM_AUDIO_NOPRE, block size 2352)
4:53:34 PM #10 Text 0 File Burncd.cpp, Line 3342
Turn on Disc-At-Once, using CD-R/RW media
4:53:35 PM #11 Text 0 File DlgWaitCD.cpp, Line 279
Last possible write address on media: 359845 ( 79:59.70)
Last address to be written: 188330 ( 41:53.05)
4:53:35 PM #12 Text 0 File DlgWaitCD.cpp, Line 291
Write in overburning mode: NO (enabled: CD)
4:53:35 PM #13 Text 0 File DlgWaitCD.cpp, Line 2578
Recorder: Optiarc DVD+-RW ND-3570A
4:53:35 PM #14 Text 0 File DlgWaitCD.cpp, Line 458
>>> Protocol of DlgWaitCD activities: <<<
=========================================
4:53:35 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_AUDIO_NOPRE (1 - Audio)
2 indices, index0 (150) not provided
original disc pos #0 + 16753 (16753) = #16753/3:43.28
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16753 blocks [F: Optiarc DVD+-RW ND-3570A]
1: TRM_AUDIO_NOPRE (2 - Audio)
2 indices, index0 (0) provided
original disc pos #16753 + 10401 (10401) = #27154/6:2.4
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 10401 blocks [F: Optiarc DVD+-RW ND-3570A]
2: TRM_AUDIO_NOPRE (3 - Audio)
2 indices, index0 (0) provided
original disc pos #27154 + 13392 (13392) = #40546/9:0.46
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 13392 blocks [F: Optiarc DVD+-RW ND-3570A]
3: TRM_AUDIO_NOPRE (4 - Audio)
2 indices, index0 (0) provided
original disc pos #40546 + 14439 (14439) = #54985/12:13.10
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 14439 blocks [F: Optiarc DVD+-RW ND-3570A]
4: TRM_AUDIO_NOPRE (5 - Audio)
2 indices, index0 (0) provided
original disc pos #54985 + 12161 (12161) = #67146/14:55.21
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 12161 blocks [F: Optiarc DVD+-RW ND-3570A]
5: TRM_AUDIO_NOPRE (6 - Audio)
2 indices, index0 (0) provided
original disc pos #67146 + 11157 (11157) = #78303/17:24.3
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 11157 blocks [F: Optiarc DVD+-RW ND-3570A]
6: TRM_AUDIO_NOPRE (7 - Audio)
2 indices, index0 (0) provided
original disc pos #78303 + 13514 (13514) = #91817/20:24.17
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 13514 blocks [F: Optiarc DVD+-RW ND-3570A]
7: TRM_AUDIO_NOPRE (8 - Audio)
2 indices, index0 (0) provided
original disc pos #91817 + 17087 (17087) = #108904/24:12.4
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 17087 blocks [F: Optiarc DVD+-RW ND-3570A]
8: TRM_AUDIO_NOPRE (9 - Audio)
2 indices, index0 (0) provided
original disc pos #108904 + 13264 (13264) = #122168/27:8.68
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 13264 blocks [F: Optiarc DVD+-RW ND-3570A]
9: TRM_AUDIO_NOPRE (10 - Audio)
2 indices, index0 (0) provided
original disc pos #122168 + 8955 (8955) = #131123/29:8.23
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 8955 blocks [F: Optiarc DVD+-RW ND-3570A]
10: TRM_AUDIO_NOPRE (11 - Audio)
2 indices, index0 (0) provided
original disc pos #131123 + 17245 (17245) = #148368/32:58.18
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 17245 blocks [F: Optiarc DVD+-RW ND-3570A]
11: TRM_AUDIO_NOPRE (12 - Audio)
2 indices, index0 (0) provided
original disc pos #148368 + 16612 (16612) = #164980/36:39.55
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 16612 blocks [F: Optiarc DVD+-RW ND-3570A]
12: TRM_AUDIO_NOPRE (13 - Audio)
2 indices, index0 (0) provided
original disc pos #164980 + 13445 (13445) = #178425/39:39.0
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 13445 blocks [F: Optiarc DVD+-RW ND-3570A]
13: TRM_AUDIO_NOPRE (14 - Audio)
2 indices, index0 (0) provided
original disc pos #178425 + 9906 (9906) = #188331/41:51.6
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 9906 blocks [F: Optiarc DVD+-RW ND-3570A]
--------------------------------------------------------------
4:53:35 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [F: Optiarc DVD+-RW ND-3570A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 14:
1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 39755856, ISRC ""
2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 39755856 39755856 64219008, ISRC ""
3: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 64219008 64219008 95716992, ISRC ""
4: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 95716992 95716992 129677520, ISRC ""
5: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 129677520 129677520 158280192, ISRC ""
6: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 158280192 158280192 184521456, ISRC ""
7: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 184521456 184521456 216306384, ISRC ""
8: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 216306384 216306384 256495008, ISRC ""
9: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 256495008 256495008 287691936, ISRC ""
10: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 287691936 287691936 308754096, ISRC ""
11: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 308754096 308754096 349314336, ISRC ""
12: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 349314336 349314336 388385760, ISRC ""
13: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 388385760 388385760 420008400, ISRC ""
14: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 420008400 420008400 443307312, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x01 | 0x00
-150 | 1 | 0 | 0x01 | 0x00
0 | 1 | 1 | 0x01 | 0x00
16753 | 2 | 0 | 0x01 | 0x00
16753 | 2 | 1 | 0x01 | 0x00
27154 | 3 | 0 | 0x01 | 0x00
27154 | 3 | 1 | 0x01 | 0x00
40546 | 4 | 0 | 0x01 | 0x00
40546 | 4 | 1 | 0x01 | 0x00
54985 | 5 | 0 | 0x01 | 0x00
54985 | 5 | 1 | 0x01 | 0x00
67146 | 6 | 0 | 0x01 | 0x00
67146 | 6 | 1 | 0x01 | 0x00
78303 | 7 | 0 | 0x01 | 0x00
78303 | 7 | 1 | 0x01 | 0x00
91817 | 8 | 0 | 0x01 | 0x00
91817 | 8 | 1 | 0x01 | 0x00
108904 | 9 | 0 | 0x01 | 0x00
108904 | 9 | 1 | 0x01 | 0x00
122168 | 10 | 0 | 0x01 | 0x00
122168 | 10 | 1 | 0x01 | 0x00
131123 | 11 | 0 | 0x01 | 0x00
131123 | 11 | 1 | 0x01 | 0x00
148368 | 12 | 0 | 0x01 | 0x00
148368 | 12 | 1 | 0x01 | 0x00
164980 | 13 | 0 | 0x01 | 0x00
164980 | 13 | 1 | 0x01 | 0x00
178425 | 14 | 0 | 0x01 | 0x00
178425 | 14 | 1 | 0x01 | 0x00
188331 | lead-out | 1 | 0x01 | 0x00
4:53:35 PM #17 Text 0 File SCSIPassThrough.cpp, Line 36
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
4:53:35 PM #18 Phase 36 File dlgbrnst.cpp, Line 1725
Burn process started at 40x (6,000 KB/s)
4:53:35 PM #19 SPTI -1189 File SCSIPassThrough.cpp, Line 323
F: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1189)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x02
CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 02
Buffer x0347a200: Len x4000
4:53:35 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0
4:53:35 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #16753): write at #16753
4:53:35 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #27154): write at #27154
4:53:35 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 3 (relocatable, no disc pos, no patch infos, orig at #40546): write at #40546
4:53:35 PM #24 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 4 (relocatable, no disc pos, no patch infos, orig at #54985): write at #54985
4:53:35 PM #25 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 5 (relocatable, no disc pos, no patch infos, orig at #67146): write at #67146
4:53:35 PM #26 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 6 (relocatable, no disc pos, no patch infos, orig at #78303): write at #78303
4:53:35 PM #27 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 7 (relocatable, no disc pos, no patch infos, orig at #91817): write at #91817
4:53:35 PM #28 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 8 (relocatable, no disc pos, no patch infos, orig at #108904): write at #108904
4:53:35 PM #29 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 9 (relocatable, no disc pos, no patch infos, orig at #122168): write at #122168
4:53:35 PM #30 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 10 (relocatable, no disc pos, no patch infos, orig at #131123): write at #131123
4:53:35 PM #31 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 11 (relocatable, no disc pos, no patch infos, orig at #148368): write at #148368
4:53:35 PM #32 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 12 (relocatable, no disc pos, no patch infos, orig at #164980): write at #164980
4:53:35 PM #33 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 13 (relocatable, no disc pos, no patch infos, orig at #178425): write at #178425
4:53:35 PM #34 Text 0 File MMC.cpp, Line 16934
StartDAO : CD-Text - Off
4:53:35 PM #35 Text 0 File MMC.cpp, Line 17165
CueData, Len=136
01 00 00 01 00 00 00 00
01 01 00 00 00 00 00 00
01 01 01 00 00 00 02 00
01 02 01 00 00 03 2d 1c
01 03 01 00 00 06 04 04
01 04 01 00 00 09 02 2e
01 05 01 00 00 0c 0f 0a
01 06 01 00 00 0e 39 15
01 07 01 00 00 11 1a 03
01 08 01 00 00 14 1a 11
01 09 01 00 00 18 0e 04
01 0a 01 00 00 1b 0a 44
01 0b 01 00 00 1d 0a 17
01 0c 01 00 00 21 00 12
01 0d 01 00 00 24 29 37
01 0e 01 00 00 27 29 00
01 aa 01 01 00 29 35 06
4:55:12 PM #36 Text 0 File Cdrdrv.cpp, Line 1197
16:55:12.687 - F: Optiarc DVD+-RW ND-3570A : Queue again later
4:55:13 PM #37 SPTI -1135 File SCSIPassThrough.cpp, Line 323
F: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 1E 2A 00 00 1B 00 00 00
Sense Area: 0x70 00 03 00 00 1E 2B 0A 00 00 00 00 0C
Buffer x04cf0000: Len xf810
0x16 FB B6 F7 B4 FD D7 F9 C3 FD 2E FC 93 FC 77 FE
0x6B FD C1 FF 1F 00 31 02 FF 01 66 03 BF 04 74 07
0x66 0A 4D 0B D3 0D 43 0A FF 10 E2 07 EC 12 8F 09
4:55:13 PM #38 CDR -1135 File Writer.cpp, Line 302
Write error
F: Optiarc DVD+-RW ND-3570A
4:55:13 PM #39 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion
4:55:13 PM #40 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader
4:55:13 PM #41 Phase 38 File dlgbrnst.cpp, Line 1725
Burn process failed at 40x (6,000 KB/s)
Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 1:07:32 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 1:03:00 AM (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
John Marr
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